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The Maples Niseko

5.0 star property

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View from property
Fridge, microwave, stovetop, coffee/tea maker
Flat-screen TV, Netflix, streaming services
Interior detail
3 Bedroom Yotei Panorama Penthouse Suite | Living area | Flat-screen TV, Netflix, streaming services

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Outdoor Space
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
204-27, 29, 36, 47 Yamada, Kutchan, Hokkaido, 044-0077
  • Niseko Mountain Resort Grand Hirafu
    ‪1 min walk‬
  • Lake Hangetsu Nature Park
    ‪8 min drive‬
  • Annupuri
    ‪10 min drive‬

Room options

Deluxe Studio

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Studio (Level 1)

Superior Studio (Level 1) | Premium bedding, in-room safe, soundproofing, free WiFi

Superior Studio (Level 1)

  • 366 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Studio

Superior Studio | Premium bedding, in-room safe, soundproofing, free WiFi

Superior Studio

  • 377 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for 3 Bedroom Penthouse Suite

3 Bedroom Penthouse Suite | Living area | Flat-screen TV, Netflix, streaming services

3 Bedroom Penthouse Suite

  • Studio
  • 3 bathrooms
  • Sleeps 8
  • 6 Twin Beds OR 3 King Beds

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, in-room safe, soundproofing, free WiFi

Deluxe Studio

  • 441 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for 2 Bedroom Yotei Penthouse Suite

2 Bedroom Yotei Penthouse Suite | Premium bedding, in-room safe, soundproofing, free WiFi

2 Bedroom Yotei Penthouse Suite

  • 1560 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Suite

2 Bedroom Suite | Premium bedding, in-room safe, soundproofing, free WiFi

2 Bedroom Suite

  • 732 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 4 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Penthouse Suite

Premium bedding, in-room safe, soundproofing, free WiFi

2 Bedroom Penthouse Suite

  • 753 sq ft
  • Studio
  • 2 bathrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

View all photos for Penthouse Studio

Penthouse Studio | Premium bedding, in-room safe, soundproofing, free WiFi

Penthouse Studio

  • 635 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Premier Suite

Premium bedding, in-room safe, soundproofing, free WiFi

2 Bedroom Premier Suite

  • 1346 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

View all photos for 2 Bedroom Suite with Tatami Room

Premium bedding, in-room safe, soundproofing, free WiFi

2 Bedroom Suite with Tatami Room

  • 1097 sq ft
  • 2 bedrooms
  • 3 bathrooms
  • Mountain view
  • Sleeps 6
  • 4 Twin Beds and 1 Twin Futon OR 2 King Beds and 1 Twin Futon

View all photos for 3 Bedroom Premier Suite (Dual Key)

Premium bedding, in-room safe, soundproofing, free WiFi

3 Bedroom Premier Suite (Dual Key)

  • 1733 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 6 Twin Beds OR 3 King Beds

View all photos for 3 Bedroom Yotei Panorama Penthouse Suite

3 Bedroom Yotei Panorama Penthouse Suite | Living area | Flat-screen TV, Netflix, streaming services

3 Bedroom Yotei Panorama Penthouse Suite

  • 2303 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 6 Twin Beds OR 3 King Beds

View all photos for 3 Bedroom Yotei Penthouse Residence

Premium bedding, in-room safe, soundproofing, free WiFi

3 Bedroom Yotei Penthouse Residence

  • 2863 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 8
  • 4 Twin Beds OR 3 King Beds

View all photos for 4 Bedroom Yotei Penthouse Residence (Dual Key)

Flat-screen TV, Netflix, streaming services

4 Bedroom Yotei Penthouse Residence (Dual Key)

  • 3305 sq ft
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 10
  • 8 Twin Beds OR 4 King Beds

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About this property

The Maples Niseko

5-star Kutchan aparthotel steps from Niseko Mountain Resort Grand Hirafu
With direct access to the slopes, The Maples Niseko makes guests feel at home with amenities like a restaurant and a full-service spa. Each apartment provides free WiFi and free wired Internet, a flat-screen TV with Netflix, and a kitchen with a refrigerator, a stovetop, and a microwave. Added amenities include premium bedding, a coffee/tea maker, and a rice cooker.
The Maples Niseko offers 105 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Accommodations at this 5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with Netflix.

Recreational amenities at the aparthotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is open daily.
Have fun with onsite winter activities, including downhill skiing and snowboarding. The Maples Niseko helps provide the perfect ski vacation with ski storage and ski equipment rentals.

The aparthotel offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Maples Niseko is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
R Niseko - This restaurant serves breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese

Property amenities

Ski

  • Close to skiing
  • Downhill skiing on site
  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access
  • Snow tubing nearby

Pool/Spa

  • Full-service spa

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 2 spaces per unit)

Family friendly

  • Children stay free (see details)

Restaurants on site

  • R Niseko

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • A restaurant
  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV
  • Netflix
  • Streaming services

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Lockers
  • Luggage storage
  • Safe
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Downhill skiing
  • Pilates classes
  • Ski equipment rentals
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowboarding
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 105 units
  • 2,018 buildings
  • 6 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternate location: [Intuition Niseko, 38 Kabayama, Niseko, 044-0078 Niseko]
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests may be required to change rooms during their stay. Room upgrades are subject to availability.
Please note: The in-room smart TVs offer streaming video services only. Cable, satellite, or digital TV service is not available.

Renovations and closures

The following facilities are closed on Thursday:
  • Dining venue(s)

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for JPY 8000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 2200 for adults and JPY 2200 for children
  • Crib (infant bed) fee: JPY 8000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is provided every 4 days.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Maples Niseko Hotel Kutchan
Maples Niseko Kutchan
The Maples Niseko Kutchan
The Maples Niseko Aparthotel
The Maples Niseko Aparthotel Kutchan

The Maples Niseko Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 51 out of 71 reviews
Rating 8 - Good. 13 out of 71 reviews
Rating 6 - Okay. 5 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 0 out of 71 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hardi, San Carlos

Excellent
Stayed 7 nights in Mar 2024

10/10 Excellent

ALAIN

Liked: Cleanliness, property conditions & facilities
Large condos. Really relaxing. Ski in ski out
Stayed 5 nights in Feb 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, property conditions & facilities
We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows. The hotel is modern and stylish and everything is new and in pristine condition. Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines). My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.
Stayed 1 night in May 2024

10/10 Excellent

Judy

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.
Stayed 6 nights in Mar 2024

10/10 Excellent

Hangkun

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to hirafu ski lift. A lot of shops for eating
Stayed 3 nights in Mar 2024

10/10 Excellent

Pui Shan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, truly ski in ski out, fantastic staff.
Stayed 3 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Booking ski/snowboard lessons with the hotel
Be careful with booking your ski/ snowboard lessons and make sure to get all the details. I booked the wrong lesson by mistake and concierge informed me that they will look into changing it to the correct one. They came back saying that everything has been settled and that there was no action needed on my part. When I left the hotel, the staff started chasing me saying that I need to pay 15,000 yen for the lesson change. I was not aware nor informed about this. I had ask them to investigate the matter and they found out at the end that I did not need to pay any fee for changing the lesson. I think it is still a huge miss from the staff asking me to pay something without looking into all the details first. Aside from that, lovely stay at The Maples.
Stayed 6 nights in Feb 2024

10/10 Excellent

Judy

Stayed 4 nights in Feb 2024

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great at the Maples.
Stayed 5 nights in Feb 2024

8/10 Good

byoungho, Jung-gu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no breakfast service
Stayed 7 nights in Jan 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location and service! Wish they had an Onsen but otherwise perfect!
Stayed 5 nights in Jan 2024

10/10 Excellent

Tsz Ho

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious room
Very luxurious home. Good space, layout, use of furniture. Ski in and ski out. Direct access to lockers to store skis
Stayed 5 nights in Dec 2023

10/10 Excellent

Seok Yee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an incredible stay at The Maples Niseko with my family. This apartment-like resort deserves all the praise: 1. Perfect location, just a few minutes' walk to the base of Hirafu, where we had our ski lessons. The street is lined with plenty of restaurants and shops. 2. The resort staff are exceptionally friendly and helpful. Special shoutout to Kayne, Brendon, and others who went above and beyond, offering food recommendations and even helping with carrying our skis to the lockers. 3. The collaboration with Rhythm Ski Gear rental is fantastic. The pick-up and drop-off service for ski equipment rental made our experience even more convenient. 4. The rooms are nothing short of amazing – beautiful, spacious, and fully equipped with household amenities like a personal washing machine with dryer and kitchen facilities. It truly felt like a home away from home. 5. Even on our departure day, the resort exceeded our expectations by sending us to the train station when the taxi company was fully booked. The Maples is hands down one of the best vacation accommodations we've experienced. Highly recommended, and we'll definitely be back on our next visit to Niseko!
Stayed 2 nights in Dec 2023

10/10 Excellent

Vivian Yee Nin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Pros: Great location in the middle of Hirafu. Ski-in-ski-out onto Ace Family Run Clean comfortable apartment with fully equipped kitchen. Good ski locker room. Walkable to shops and a few restaurants. Cons: There’s no other services or amenities in the property. No own shuttle bus.
Stayed 9 nights in Jan 2023

10/10 Excellent

Wei Kiat

Stayed 4 nights in Feb 2023

10/10 Excellent

Gillian

Stayed 6 nights in Feb 2023

10/10 Excellent

DATO WONG LAI

Traveled with partner
Liked: Cleanliness, staff & service, amenities
One of the best ski in hotel we stayed in Niseko, able to cook simple food, friendly staff and pick up and send to Hirafu welcome center service was great. We will definitely make the next booking again .
Stayed 5 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

10/10 Excellent

Frederick Lai Cheung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious apartment style hotel at a great location for skiing. Well equipped kitchenette. Ski-in/ski-out with many restaurants and shops close by. Relatively new and well maintained.

8/10 Good

Mee Yee Chloe

Traveled with family
Liked: Property conditions & facilities
Stayed 6 nights in Dec 2022

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and even better service
The Maples service was amazing, from the front desk to the bell hops and concierge, everyone helped to make our ski holiday one to remember. It doesn’t hurt that the ski lockers were perfectly located next to a lift for ski in/ski out access. We will definitely be coming back!
Stayed 4 nights in Feb 2020

10/10 Excellent

P.YIU, HONG KONG

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time to stay in this hotel, perfect ski in ski out setting and location, staff are responsive, 90% front line staff speak native English
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020