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Noboribetsu Grand Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Noboribetsu Grand Hotel

Hot springs
Hot springs
Hot springs
Exterior
Traditional Room | In-room safe, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Noboribetsu Onsen 154, Noboribetsu, Hokkaido, 059-0551
  • Jigokudani
    8 min walk
  • Noboribetsu Bear Park
    9 min walk
  • River Oyunuma Natural Footbath
    16 min walk
  • Tomakomai (QTM)
    36 min drive

Room options

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking | In-room safe, free WiFi, bed sheets

Comfort Twin Room, Non Smoking

  • 290 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 514 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking, Hot Tub

In-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking, Hot Tub

  • 514 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite, Non Smoking, Hot Tub

In-room safe, free WiFi, bed sheets

Suite, Non Smoking, Hot Tub

  • 779 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Traditional Room

Traditional Room | In-room safe, free WiFi, bed sheets

Traditional Room

  • 366 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Style Special Room

Miscellaneous

Japanese Style Special Room

  • Sleeps 5
  • 7 Twin Futons

View all photos for Suite With View Bath

In-room safe, free WiFi, bed sheets

Suite With View Bath

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room With View Bath

In-room safe, free WiFi, bed sheets

Twin Room With View Bath

  • Sleeps 2
  • 2 Twin Beds

View all photos for Western Style Room with Open-air Bath

In-room safe, free WiFi, bed sheets

Western Style Room with Open-air Bath

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room with Open-air Bath

Spa

Japanese Style Room with Open-air Bath

  • Sleeps 4
  • 2 Twin Futons

View all photos for Comfort Twin Room

In-room safe, free WiFi, bed sheets

Comfort Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room 15 or 16 Mats

Miscellaneous

Japanese Style Room 15 or 16 Mats

  • Sleeps 8
  • 8 Twin Futons

View all photos for Western Style Twin Room

In-room safe, free WiFi, bed sheets

Western Style Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room 10 Mats

Spa

Japanese Style Room 10 Mats

  • Sleeps 5
  • 5 Twin Futons

View all photos for Superior Hollywood Twin

In-room safe, free WiFi, bed sheets

Superior Hollywood Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room

In-room safe, free WiFi, bed sheets

Japanese Western Style Room

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Run Of House

In-room safe, free WiFi, bed sheets

Run Of House

  • Sleeps 8
  • 8 Twin Futons

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About this property

Noboribetsu Grand Hotel

3.5-star hotel in Noboribetsuonsencho
This hotel features a restaurant, a bar/lounge, and a sauna. Other amenities include a coffee shop/cafe, dry cleaning, and laundry facilities.
Noboribetsu Grand Hotel offers 240 air-conditioned accommodations with safes and complimentary bottled water. This Noboribetsu hotel provides complimentary wireless Internet access. Bathrooms include showers, slippers, bidets, and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are hot springs on site.
Noboribetsu Grand Hotel features hot springs and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink.

This hot springs hotel also offers a vending machine, an arcade/game room, and laundry facilities.

Noboribetsu Grand Hotel has designated areas for smoking.

Matsumae - This restaurant specializes in Japanese cuisine.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Tea service

Restaurants on site

  • Matsumae

Things to do

  • Arcade/game room
  • Hot springs
  • Sauna

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot springs
  • Public bath open from 3:00 PM - 10:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Geta (wooden sandals)
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Due to renovations, Kuma sauna is not available until further notice. Oni sauna and Seiryu sauna are available.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 3000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: JPY 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Noboribetsu Grand
Noboribetsu Grand Onsen Hotel
Noboribetsu Grand Hotel Hokkaido
Noboribetsu Grand Hotel Hotel
Noboribetsu Grand Hotel Noboribetsu
Noboribetsu Grand Hotel Hotel Noboribetsu

Noboribetsu Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 210 out of 486 reviews" "
Rating 8 - Good. 211 out of 486 reviews" "
Rating 6 - Okay. 43 out of 486 reviews" "
Rating 4 - Poor. 14 out of 486 reviews" "
Rating 2 - Terrible. 8 out of 486 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hsiang- Fen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less than 10 min taxi ride from the JR station. Easy check in and out. Room is Japanese style but clean and has a beautiful view of the mountain. Onsen is large and the outdoor ones are nice. We didn’t do the dinner but signed up for the buffet breakfast. There are several restaurants a short walk away. Went with the front desk recommendation and it was great. The hell valley park is about 10-15 min walk uphilll. There is a free shuttle that go around the onset street and the park. Took off one star only because there was absolutely no communication from the hotel before arrival. I emailed 3 times before I left for the trip to confirm the reservation and received no reply. I had to ask the staff from my first hotel to call to confirm. Even that it took a day because the hotel phone line was closed after certain hours. Every other hotels I booked on my 2 weeks trip by Expedia either confirm my reservation when I emailed or reached out to me themselves way before my arrival.
Stayed 1 night in Aug 2024

10/10 Excellent

Sung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Message service was available only to men.
Stayed 2 nights in Jun 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel
Hotel was very good overall. The hot baths were exceptional. There was a lack of restaurants in use for such a high quality hotel and the one in use had a very limited menu. The breakfast buffet was extensive but not always to our taste. Bed very comfortable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Imad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a good hot springs facility on the second floor. I chose the traditional Japanese room and that was spacious and very nice. Quiet area and the hotel was quiet as well. The hotel could benefit from a facelift, but all in all it was good
Stayed 1 night in Apr 2024

10/10 Excellent

Joni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is at the beginning of the town. It is across from the bus terminal to get to the station or Date Jidaimura. It's actually a 5 min walk to a 7-11 but can't tell from there. The workers will always willing to help with calling cabs. Compassionate when I had my 10 yr old daughter and they let me add her to my reservation for around 5000 yen with my 12 yr old son and did NOT charge us 17000 yen like a nearby hotel did. Enjoyed the onsen. Iron, salt, sulfur, etc baths. I love the outside one.
Stayed 1 night in Mar 2024

10/10 Excellent

RYAN TSHUI YIT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen facilities are amazing. Buffet selections are good too. Staff is very helpful, even helping me to book a relatively cheap express bus to go to sapporo from the hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Suvisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Onsen and perfect dinner
Stayed 1 night in Dec 2023

8/10 Good

Nana

Stayed 1 night in Dec 2023

10/10 Excellent

Tommy, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and big hotel that is great for tourists. Very walkable to Hell Valley yet far enough to not smell the sulfur. We had our own private onsen tub in the room, and the public one was nice as well. Amazing breakfast buffet selection, I highly recommend to include that in your booking.
Stayed 1 night in Oct 2023

10/10 Excellent

Kersey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is incredible. It's one of the best spa experiences I've had. You do have to strip down nude and if that is not something you are comfortable with, do not go for the spa experience. However, you can book a room with a bathtub that is big enough for two. I will say I was dissapointed with the dinner and breakfast at the Hotel and there aren't really any restaurants out that way. If you are only staying one night, I would bring food rather than pay a lot of money for a mediocre dinner. That being said it was one of the best things I did in Hokkaido. If I travel to Japan again, I will definitely go back for at least 2 nights.
Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast and dinner spread. Convenient access to attractions nearby too
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Noboribetsu
Had a really great stay in Noboribetsu. Staff was wonderful. Check in and check out was quick and easy. Room was spacious. The outdoor hot spring was excellent. The quality of the hot spring water was great. I will definitely return.
Stayed 1 night in May 2023

10/10 Excellent

Shiu Tung, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like the private onsen in the room!!!
Stayed 2 nights in Mar 2023

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was a modern onsen hote as we were not sure about staying in a traditional ryokan. The price was good for this high-class looking properyt maybe due to needing business due to Covid. We liked the breakfast and dinner buffets espcially since not much good dining options in the small town.

10/10 Excellent

SAYHUANG

Stayed 1 night in Jan 2023

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Nice rooms. Beds are on the stiffer side. The breakfast was really good! It was an amazing stay.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveler

Liked: Room comfort
Stayed 1 night in Aug 2021

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great Onsen.
A large hotel with a lovely onsen facility. Going in winter and being able to sit in the outdoor onsen with snow falling was magical. The hotel itself was lovely, staff were very welcoming and friendly. The restaurant for dinner and breakfast was big and busy and the variety of food available was quite amazing.
Stayed 1 night in Feb 2020

8/10 Good

Saowalak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and felt new. Toiletries were good and the toilet was spacious. Hotel location was great as it was near the Noboribetsu onsen bus terminal and we could easily access most of the onsen town via foot as well. The hotel's onsen was so-so, would recommend guests to check out other onsens as well.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice place to stay, the facility is good, public bath is a must TRY, buffet food is nice and delicious.
Stayed 1 night in Nov 2019

6/10 Okay

Chong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019