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Stadthotel-Garni Smutje

3.0 star property

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Photo gallery for Stadthotel-Garni Smutje

Garden
Free daily buffet breakfast
Comfort Apartment, 1 Bedroom | Extra beds
Front of property
Comfort Double Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Neuer Weg 89, Norden, NDS, 26506
  • Dike Mill Museum
    ‪6 min walk‬
  • Ludgeri Church
    ‪9 min walk‬
  • Old City Hall
    ‪9 min walk‬
  • Norden (NOE-Norden - Norddeich)
    ‪8 min drive‬

Room options

View all photos for Comfort Double Room, 1 King Bed, Non Smoking

Shower, free toiletries, hair dryer, towels

Comfort Double Room, 1 King Bed, Non Smoking

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom

Shower, free toiletries, hair dryer, towels

Comfort Apartment, 1 Bedroom

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Condo, 1 Bedroom

Shower, free toiletries, hair dryer, towels

Condo, 1 Bedroom

  • 64 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Single Room

Shower, free toiletries, hair dryer, towels

Classic Single Room

  • 183 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Studio

Comfort Studio | In-room safe, desk, laptop workspace, free WiFi

Comfort Studio

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
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About this property

Stadthotel-Garni Smutje

3-star Norden hotel with heated floors
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and laundry facilities.
Stadthotel-Garni Smutje offers 15 accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Accommodations offer separate dining areas and include desks. Plasma televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Parking is available onsite for a surcharge.

Stadthotel-Garni Smutje is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Stadthotel-Garni Smutje has a restaurant on site.
Room service is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 15 per day); reservations required
  • Uncovered self parking on site (EUR 7 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Shopping mall

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Smooth flooring in room

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Free bottled water
  • Mixer
  • Room service
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day
Cribs (infant beds) are available for EUR 25.0 per day

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: EUR 7 per day (in/out privileges)
  • Nearby parking fee: EUR 15 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 15 (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Stadthotel Smutje Hotel Norden
Stadthotel Smutje Hotel
Stadthotel Smutje Norden
Stadthotel Smutje
Stadthotel Garni Smutje
Stadthotel-Garni Smutje Hotel
Stadthotel-Garni Smutje Norden
Stadthotel-Garni Smutje Hotel Norden

Stadthotel-Garni Smutje Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 23 reviews
Rating 8 - Good. 7 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Imke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr niedliches, ruhiges aber zentral gelegenes, Stadthotel. Wif waren zur Hochzeit im Hotel und durften schon eher ins Zimmer um uns umzuziehen. Mitarbeiter sind alle sehr freundlich. Unser Zimmer (Sylt) war schön groß. Unsere Tochter hat super auf der Schlafcouch geschlafen. Frühstück war auch super.
Stayed 2 nights in Jul 2024

8/10 Good

Gonne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#
Stayed 2 nights in Jun 2024

8/10 Good

Raymond

Business traveler
Net en schoon hotel
Mooie nette en schone kamer. Ruime parkeer mogelijkheden. Prima ontbijt.
Stayed 1 night in Feb 2024

10/10 Excellent

Ulrich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unterbringung im Neubau Bude 16 (separat gelegene Dependance), großzügig eingerichtet
Stayed 6 nights in Oct 2023

8/10 Good

Remo

Stayed 5 nights in Mar 2023

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super schnuckeliges Hotel im Vintage Style. Sehr zu empfehlen
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Karl-Heinz, Köln

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zuvorkommende, freundliche Kommunikation, Service an Rezeption und Speisesaal sehr gut, im Frühstücksraum Top! Ein rundum gelungener Aufenthalt in einem komfortablen Hotel mit prima Küche und sehr nettem Personal. Immer gerne wieder!
Stayed 3 nights in Dec 2021

10/10 Excellent

Michael, Pforzheim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentrale Lage, ruhige Zimmer, erstklassiger Service
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr hübsches renoviertes Hotel in der Innenstadt. Super Lage , tolle große stylisch und modern eingerichtete Zimmer. Sehr freundliches Personal.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
Die Badezimmer sind sauber, allerdings Renovierungsbedürftig!!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles so wie gewünscht, danke gutes Essen, freundliches Personal
Stayed 1 night in Jul 2019

4/10 Poor

Familie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Leider bekamen wir nicht das gebuchte Appartement im Hotel, sondern eine Ferienwohnung einige Straßen weiter. Der Eingang war über einen schmutzigen Hinterhof vorbei an Mülltonnen, dann durch ein muffiges Treppenhaus. Keines der Zimmer war verdunkelbar - entsprechend schlecht haben wir geschlafen. Außerdem gab es durch die alten Leitungen in dem Haus ein permanentes Klopfgeräusch (auch in der Nacht). Am schlimmsten war die komplette Unprofessionalität der Mitarbeiter: wir haben einen Schlüsselbund mit 6 Schlüsseln in die Hand gedrückt bekommen mit einer vagen Beschreibung, wo die Ferienwohnung ist. Haben es nicht gefunden - sind mit dem Auto versehentlich in die Fußgängerzone gefahren. Wieder zurück zum Hotel: die Mitarbeiterin war nie in der Ferienwohnung - konnte es nicht besser beschreiben. Einen Zettel mit der Wegbesschreibung gab es auch nicht. Haben dann nochmals an mehreren Wohnungstüren die Schlüssel ausprobiert, bis endlich einer passte. Dass man den Polder beim Parkplatz mit einem der vielen Schlüssel öffnen kann, wurde uns auch nicht gesagt. Hier liegt ganz klar ein Führungsproblem vor: das Eigentümer-Paar war in den ganzen 3 Tagen nie zu sehen. Die Mitarbeiter sind komplett auf sich allein gestellt. Sie müssen u.a Rezeption + Frühstücksbuffet gleichermaßen machen. An einem Morgen fehlte das Frischkorn-Müsli. Auf Nachfrage sagte die Mitarbeiterin lapidar: das habe ich gestern vergessen zu machen. Hier fehlt es an Einarbeitung und Betreuung der Mitarbeiter!
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Es wäre schön wenn man die langen dicken Spinnweben besser beseitigt, sonst war es ok
Stayed 2 nights in May 2019

8/10 Good

Georg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren sehr zufrieden! Gutes Essen!
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Feb 2019

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019