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Courtyard by Marriott Norfolk Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Norfolk Downtown

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Room, 1 King Bed (Mobility/Hearing Accessible, Tub) | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Breakfast and dinner served, American cuisine
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Gym
  • Parking available
  • Breakfast available

Explore the area

Map
520 Plume street, Norfolk, VA, 23510
  • MacArthur Center
    2 min walk
  • Gourmet Gang
    2 min walk
  • MacArthur Square Station
    3 min walk
  • Norfolk, VA (ORF-Norfolk Intl.)
    14 min drive

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 208 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 208 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • 208 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, Multiple Beds

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Norfolk Waterside Marriott

Pool
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very Good, (1004)
The price is $119
per night
$141 total
includes taxes & fees
Jan 5 - Jan 6
Norfolk Waterside Marriott

About this property

Courtyard by Marriott Norfolk Downtown

3-star hotel in Downtown Norfolk
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.
Courtyard by Marriott Norfolk Downtown offers 140 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Courtyard by Marriott Norfolk Downtown provides a spa tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 2992 square feet (278 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a garden. Onsite parking is available (surcharge).

Courtyard by Marriott Norfolk Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 20 for adults and USD 2 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 2,992 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults, and USD 2 to 20 for children
  • Valet parking fee: USD 25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 472 out of 1004 reviews" "
Rating 8 - Good. 290 out of 1004 reviews" "
Rating 6 - Okay. 110 out of 1004 reviews" "
Rating 4 - Poor. 80 out of 1004 reviews" "
Rating 2 - Terrible. 52 out of 1004 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Traveled with family
Stayed 1 night in Sep 2024

4/10 Poor

Adonis

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Found a spider in the room, stains on the couch. Nails in the desk drawer, and the room originally said bathtub but there was no bathtub, only a shower with one curtain
Stayed 2 nights in Sep 2024

4/10 Poor

Howard

Liked: Staff & service
Disliked: Property conditions & facilities
Bad area. Restaurant was the lobby
Stayed 1 night in Sep 2024

10/10 Excellent

René

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jeanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for attending family event. Typical Marriott - solid, good place for my stay. Close enough to everything.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Michele

Traveled with group
Liked: Staff & service, property conditions & facilities
Game day --place to stay near ODU
Nice comfortable hotel that was convenient to local downtown Norfolk area
Stayed 2 nights in Sep 2024

4/10 Poor

Katie

Stayed 1 night in Jun 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so pleasant
Stayed 2 nights in Sep 2024

4/10 Poor

peter

Business traveler
Disliked: Cleanliness
I stayed for 5 nights on business. The room was never cleaned, bins emptied or towels changed, etc despite reminders to receiption in the evenings when I returned after a lond day. I was told on the last day that I should have read a message posted in the elevator that such service is only available on request by 10am each day.
Stayed 7 nights in Sep 2024

10/10 Excellent

Kanesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Shanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the inprocessing staff. Charged for a water that had no notations that there was a charge for. Denied late check out.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Stayed 3 nights in Jul 2024

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel, rooms were nice, very clean. Staff were friendly and helpful. It would have been nice to have a breakfast included with the stay, especially since you have to pay $25 per day for valet parking. They did have some options to purchase, but I'm not sure that they were more than "heat & eat" offers, and a little pricey for that.
Stayed 2 nights in Aug 2024

8/10 Good

Christa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. I'd recommend some options for disabled guests. I'm an amputee and had trouble with navigating the bath tub.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends & Family birthday celebration
The 1st point of contact with Valet for $25.00 come as you go was good. Mr. Tiree, I think that was his name was so nice. My checkin was a 15..those ladies were exceptionally great. Friendly, professional funny. Laraa & Shaa, I can't remember the names. I wrote thrm on my hotel card. They were helpful in even maneuvering the area.
Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a wonderful stay we will be back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Tammye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, friendly staff and awesome customer service.
Stayed 1 night in Aug 2024

2/10 Terrible

Kathleen McCracken

Stayed 1 night in Aug 2024

10/10 Excellent

Lear

Liked: Cleanliness
Stayed 2 nights in Jul 2024

2/10 Terrible

asonya

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very dirty, room was very stuffy which cause me to sneeze a lot.. The bathtub was unbearably dirty.. I told the front desk about the condition and got switched to another room that was just as dirty and unbearable as the other one, thank god we were only staying one night. When checking out we also told the assistance general manager about the situation which she brushed it off and asked us if we wanted a bottle of water for our travels. I will never be back to this properly very disappointed considering it’s a Marriott property. The property needs serious renovation and needs to cleaned..very disappointed stay on a special night as this one.
Stayed 1 night in Aug 2024

6/10 Okay

Christine

Liked: Staff & service
Disliked: Property conditions & facilities
one night in Norfolk
last minute stay on our way home. Hotel needs updating. Hair in the shower when we arrived. Rugs felt very dirty. Musty smell in room
Stayed 1 night in Aug 2024

10/10 Excellent

willard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024