Holiday Inn Norwich, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Norwich, an IHG Hotel

Exterior
Indoor pool
Standard Room, 1 Double Bed, Accessible | In-room safe, desk, iron/ironing board, free cribs/infant beds
Point of interest
Point of interest

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • 24/7 front desk

Explore the area

Map
Ipswich Road, Norwich, England, NR4 6EP
  • Norwich Theatre Royal
    6 min drive
  • The Forum
    6 min drive
  • University of East Anglia
    6 min drive
  • Norwich (NWI-Norwich Intl.)
    18 min drive

Room options

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • 132 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds

  • 132 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Premium Room, 1 Double Bed

  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

  • 132 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Twin Beds

  • 132 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • 132 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Twin Beds

  • 180 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room

  • 180 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Double Bed with Sofa bed

  • 180 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Norwich, an IHG Hotel

4-star Norwich hotel close to Norwich Theatre Royal
A full-service spa, an indoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Holiday Inn Norwich, an IHG Hotel offers 119 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures.
In addition to a full-service spa, Holiday Inn Norwich, an IHG Hotel features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 212 square feet (20 square meters) include conference space. This business-friendly hotel also offers a children's pool, a sauna, and spa services. Complimentary self parking is available on site.

Holiday Inn Norwich, an IHG Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Junction Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Junction Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 212 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 9 to November 17:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel NORWICH
Holiday Inn NORWICH
NORWICH Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel
Holiday Inn Norwich
Norwich, An Ihg Hotel Norwich
Holiday Inn Norwich an IHG Hotel
Holiday Inn Norwich, an IHG Hotel Hotel
Holiday Inn Norwich, an IHG Hotel Norwich
Holiday Inn Norwich, an IHG Hotel Hotel Norwich

Holiday Inn Norwich, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 296 out of 764 reviews" "
Rating 8 - Good. 332 out of 764 reviews" "
Rating 6 - Okay. 91 out of 764 reviews" "
Rating 4 - Poor. 27 out of 764 reviews" "
Rating 2 - Terrible. 18 out of 764 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nicola

Traveled with family
Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Adolfo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room does need a make up to the bathroom
Stayed 1 night in Sep 2024

10/10 Excellent

CARL

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being close by to Norwich. Very good breakfast.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

EMMA

Stayed 2 nights in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whistlestop visit
Only stayed 2 nights. Rest of time touring using hotel as a base. Therefore limited experience to offer a detailed view.
Stayed 2 nights in Aug 2024

2/10 Terrible

Ian

Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a short stay.
We stayed for 2 nights. The room was very clean and tidy and the buffet breakfast was excellent. Plenty of free parking.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay. Room was clean and tidy on arrival. Staff friendly. Would stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Mohammad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Ramakrishna

Business traveler
Stayed 1 night in Aug 2024

2/10 Terrible

Jack

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
My noodle soup for dinner came with a dead fly and a hair in it. The restaurant manager was very good but I cancelled breakfast and opted for McDonalds. When I went outside for a cigarette at 11pm, I saw a mouse run down the hallway. Reported to the staff in the morning. Rooms were awkwardly small, thin walls, and the TV was just on the side of a desk and you couldn't easily watch it from bed without craning your neck. The shower was visibly grimey, the shower on/off valve felt like it was about to fall off, most plug sockets weren't even installed properly in the side of the bed and were visibly wonky. One plug socket was damaged and looked like it was falling off. £90 is insanely expensive for that, and the place is not fit to eat in. Flies in the food and mice running down hallways point to real issues with cleanliness and pest control.
Stayed 1 night in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Felipe

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Air conditioning wasn’t working in our room and quite hot
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Very attractive & good renovated hotel. Decoration good, standard room shower room is a bit tight. Excellent breakfast, lovely staff, pool, sauna & jaccuzzi. Adequate car parking, on bus routes to Norwich, although these are no good evening times.
Stayed 4 nights in Jul 2024