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Hyatt Place Omaha Downtown Old Market

3.0 star property

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Photo gallery for Hyatt Place Omaha Downtown Old Market

Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Breakfast area
Lobby
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Gym
  • Laundry
$121
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
540 S 12th St, Omaha, NE, 68102
  • Orpheum Theater
    ‪6 min walk‬
  • CHI Health Center Omaha
    ‪16 min walk‬
  • Creighton University
    ‪16 min walk‬
  • Omaha, NE (OMA-Eppley Field)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(116 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Specialty)

9.0 out of 10
Wonderful
(22 reviews)
  • 405 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Specialty)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Specialty)

9.2 out of 10
Wonderful
(28 reviews)
  • 405 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(134 reviews)
  • 360 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 360 sq ft
  • Sleeps 6
  • 2 Queen Beds

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Lobby

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  • Breakfast included
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4.4 out of 5, Excellent, 1,113 reviews
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About this property

Hyatt Place Omaha Downtown Old Market

3-star hotel in Downtown Omaha
An indoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Change of towels is available on request.
Hyatt Place Omaha Downtown Old Market offers 159 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
Hyatt Place Omaha Downtown Old Market features an indoor pool and a 24-hour health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and 3 meeting rooms. Event facilities measuring 1662 square feet (154 square meters) include conference space. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Hyatt Place Omaha Downtown Old Market is a smoke-free property.

Gallery Kitchen - This café serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,662 square feet of conference space
  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hyatt Place Old Market
Hyatt Place Old Market Hotel
Hyatt Place Old Market Hotel Omaha Downtown
Hyatt Place Omaha Downtown
Hyatt Place Omaha Downtown Old Market
Omaha Downtown Old Market
Hyatt Place Omaha Downtown Old Market Hotel
Hyatt Omaha Old ket Hotel
Hyatt Omaha Old Market Omaha
Hyatt Place Omaha Downtown Old Market Hotel
Hyatt Place Omaha Downtown Old Market Omaha
Hyatt Place Omaha Downtown Old Market Hotel Omaha

Reviews

Hyatt Place Omaha Downtown Old Market Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 726 out of 1216 reviews
Rating 8 - Good. 279 out of 1216 reviews
Rating 6 - Okay. 133 out of 1216 reviews
Rating 4 - Poor. 42 out of 1216 reviews
Rating 2 - Terrible. 36 out of 1216 reviews

Reviews

10/10 Excellent

Kagan

Stayed 2 nights in Jun 2025

6/10 Okay

Stacey

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The area and hotel were great, but the Air Conditioning system was not working in the lobby and gym areas for our entire stay. Breakfast was served in the lobby, and it was at least 90 degrees in this area. There were a lot of great dining options in walking distance of the hotel.
Stayed 4 nights in Jun 2025

8/10 Good

Jason Joseph

Traveled with family and small children
Liked: Cleanliness
The ac was broke in the lobby the entire stay. Breakfast was very hot.
Stayed 5 nights in Jun 2025

6/10 Okay

Kate E

Traveled with partner
Liked: Cleanliness
Great location and parking but the property is in need of some love.
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Avoid hotels.com

Booked a two queen room thru hotels.com and showed up to sold out hotel with only a king and couch. Hotel manager said this happens all the time thru the app. I’d be embarrassed to work for this company.
Stayed 3 nights in Jun 2025

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, property conditions & facilities
This property was very clean and the staff was great. The air conditioning was broke in the lobby and breakfast area. But the room was great.
Stayed 2 nights in Jun 2025

6/10 Okay

Anthony

Stayed 1 night in Jun 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Manish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms. In down town
Stayed 13 nights in Jun 2025

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is within walking distance to restaurants and shops.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with friendly staff. Rooms are spacious and had everything we needed.
Stayed 4 nights in Jun 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Lindsey

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

So-so

We stayed on the 7th floor. At night it was very noisy outside If anyone wanted to stay for business i wouldn't recommend staying if you want sleep. The cleaning service was okay the lady who cleaned my room wasn't the person who was assigned to it but was willing to clean it, she was very sweet to do that. A visiting child threw up in the pool, but the hotel staff got right on it and cleaned the pool.
Stayed 4 nights in Jun 2025

8/10 Good

Darcy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

James

Stayed 2 nights in Jun 2025

10/10 Excellent

Dirk

Stayed 2 nights in Jun 2025

8/10 Good

Marianne

Traveled with family
Liked: Cleanliness, property conditions & facilities
Location is excellent to walk around the Old Market. For a Hyatt Hotel, it lacked a bit of that upscale feel. No staff was wearing uniforms, not name tags, no way to identify they were hotel employees. There was a “bar” which consisted of a seating area next to where people checked-in, sign said drinks were “pre-made”, and front desk guy told me he was also the bartender! lol Could be making a killing if they had an inviting bar with cool atmosphere and real drinks. We didn’t try it out. Rooms were nice, confortable, clean. Parking was available for an additional fee, but definitely convenient and with the money of you’re walking about. Breakfast was fine, again, no way to identify staff. But a plus it was included with stay. A few things they could fix, but again, location trumps it all.
Stayed 1 night in May 2025

6/10 Okay

sharon, lafayette

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
NO hot tub. Parking was not secure even if we payed for it. Had accident in parking ramp , ask to speak to manager but never had a call back from them. Desk staff were not very knowledgeable or helpful.
Stayed 3 nights in Jun 2025

6/10 Okay

Denelle

Traveled with family
Liked: Staff & service, room comfort
Room had dirty glass in the bathroom, no trash bags, gum in the corner between the bed and the window. Paid for 3 nights, tried to kick my husband out after one night. The front desk staff made it right and they were awesome, but not sure why it happened to begin with.
Stayed 3 nights in May 2025

6/10 Okay

Kenneth

Liked: Staff & service
Disliked: Cleanliness
Perfect location for visiting the Old Market, but they have slipped a bit. No cleaning or towel service. They missed us. And the TV cable service did not work. There were only 2 elevators and we frequently waited for 3-5 minutes, only to have to take the stairs anyway because the elevator was full. The staff was friendly, but the hotel needs to reinvest in some capital improvements. More disappointing was the Old Market. We’ve been coming to the Old Market from KC for many years. It used to be an awesome place. Brick roads, great bars and restaurants, and a lively Farmers Market on Saturday mornings. The city has simply let it go to the homeless and unruly. I wouldn’t stay out much past sundown, especially with young children. We actually saw one homeless person chase another with a knife. And the teenagers are obnoxious and incredibly rude. We had my 6 year old niece with us, and she probably heard 10 f-bombs over the weekend. These teens had no issues running around the market, cussing, and yelling at each other. The city should get serious about this problem if they want to continue to have families from KC drive up and spend a few thousand dollars over a weekend.
Stayed 2 nights in May 2025

6/10 Okay

Aimee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hyatt place is convenient and in a nice area to access old town without a car. Lots to walk to for dining and shopping. The rooms themselves have hardwood floors or laminate floors. It’s noisy. The person above us seemed to be loudly pacing throughout the night. Traffic outside is also loud. Heard cops and motorists all night. Not worth it for the convenience. Would rather stay in a quieter location just to get some sleep.
Stayed 1 night in May 2025

8/10 Good

Barry, Rocky River

Stayed 1 night in May 2025