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WelcomHeritage Fernhills Royal Palace

3.5 star property

Choose dates to view prices

Photo gallery for WelcomHeritage Fernhills Royal Palace

Front of property - evening/night
Bar (on property)
Interior detail
Breakfast, lunch and dinner served
Interior detail

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
  • Restaurant

Explore the area

Map
Nilgiris, Ootacamund, Ootacamund, Tamil Nadu, 643004
  • Ooty Lake
    ‪15 min walk‬
  • Ooty Rose Garden
    ‪4 min drive‬
  • Government Botanical Gardens
    ‪6 min drive‬

Room options

View all photos for Maharaja Suite

Maharaja Suite | In-room dining

Maharaja Suite

  • 1300 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite, 1 Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Suite, 1 Queen Bed

  • 1000 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Studio Suite

  • 380 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Suite

  • 700 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite, 1 Queen Bed

Executive Suite, 1 Queen Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, 1 Queen Bed

  • 600 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

  • 490 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

WelcomHeritage Fernhills Royal Palace

3.5-star Ootacamund hotel with restaurant
This hotel features a restaurant, a conference center, and conference space. Valet parking is free. Additionally, free use of bicycles, dry cleaning, and laundry facilities are onsite.
WelcomHeritage Fernhills Royal Palace offers 19 accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 40-inch plasma televisions come with satellite channels.

Bathrooms include showers, slippers, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. This family-friendly hotel also offers an arcade/game room, multilingual staff, and tour/ticket assistance. Onsite covered self parking and covered valet parking are complimentary.

WelcomHeritage Fernhills Royal Palace has designated areas for smoking.

Curry and Rice - This restaurant serves breakfast, lunch, and dinner.
Fox Hunt Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Languages

English, Hindi

Property amenities

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • Curry and Rice
  • Fox Hunt Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free bicycle rentals
  • Hiking/biking trails
  • Horseback riding/rentals
  • Mountain biking
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference center

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 4500
  • Christmas Eve (24 December) Gala Dinner per child: INR 3000 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 4500
  • New Year's Eve (31 December) Gala Dinner per child: INR 3000 (from 6 to 12 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Paytm
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ferrnhills Royale Palace
WelcomHeritage Ferrnhills Royale Palace
WelcomHeritage Ferrnhills Royale Palace Hotel
WelcomHeritage Ferrnhills Royale Palace Hotel Ooty
WelcomHeritage Ferrnhills Royale Palace Ooty
Welcomheritage Fernhills Royal
WelcomHeritage Ferrnhills Royale Palace
WelcomHeritage Fernhills Royal Palace Hotel
WelcomHeritage Fernhills Royal Palace Ootacamund
WelcomHeritage Fernhills Royal Palace Hotel Ootacamund
Welcomheritage Fernhills Royal
WelcomHeritage Ferrnhills Royale Palace
WelcomHeritage Fernhills Royal Palace Hotel
WelcomHeritage Fernhills Royal Palace Ootacamund
WelcomHeritage Fernhills Royal Palace Hotel Ootacamund

WelcomHeritage Fernhills Royal Palace Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Madhu, New York

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no heat even though the temperature was below 50 degree Fahrenheit. The shower did not work and the food for breakfast had run out. Our rooms had absolutely no windows or sunlight. Badly needs renovation. Most importantly it’s being run with skimpy staff and so no one answered the telephones or took care of you. Sad because bones of property are great.
Stayed 1 night in Dec 2023

10/10 Excellent

saurabh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Worth the money, very nice heritage property, well maintained
Stayed 1 night in Jul 2023

2/10 Terrible

GEORGE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Irresponsible behaviour
Rooms were not allotted in spite of confirmed bookings
Stayed 1 night in Mar 2022

8/10 Good

Juyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Gopalan, Muscat, Oman

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Externally In bad condition with plaster peeling.
Terrible service. Bad quality food. Despite claims of free wifif in reality wifi available only in restaurant and lobby and so free wifi of no practical use. No activitries or any other services from a tourist point of view.

10/10 Excellent

deborah, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning palace in quiet calming location

10/10 Excellent

Hans

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel historique...cher sans eau chaude
Les chambres sont magnifiques, l'hôtel est un ancien palais du Maharajah de Mysore. Mais aux prix où la nuit est facturée, il semble inimaginable de ne pas pouvoir se laver à l'eau chaude (au mieux, on pourrait qualifier l'eau obtenue de "non froide", même pas tiède...)

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un très grand charme suranné
majesté des bâtiments et charme d'un palais du 19ème siècle. salle de restaurant immense pouvant paraitre lugubre le soir. Bar hors d'usage par défaut de licence. suite rénovée, somptueuse, très grande, avec de très beaux meubles d'époque, donnant une ambiance cosy. le parc est absolument magnifique avec une très belle vue.

10/10 Excellent

daniel, belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
paleis ooty
dit soort hotel is zelfs in India zeldzaam, dus niet twijfelen, doen.