Grand Hôtel d’Orange, BW Signature Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hôtel d’Orange, BW Signature Collection

Reception
Exterior
Bar (on property)
Spa
Indoor spa tub

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • Hot Tub
  • 24/7 front desk
  • Breakfast available
  • Room service

Explore the area

Map
4-6-8 place de Langes, 2 rue Victor Hugo, Orange, MRS, 84100
  • Musée d’Orange
    4 min walk
  • La Dinette
    1 min walk
  • Orange Station
    13 min walk
  • Avignon (AVN-Caumont)
    24 min drive

Room options

Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

  • Sleeps 2
  • 1 King Bed

Classic Room, 1 Queen Bed, Non Smoking (Twin bed on request)

  • Sleeps 2
  • 1 Queen Bed

Family Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 1
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking (Twin bed on request)

  • Sleeps 2
  • 1 King Bed

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About this property

Grand Hôtel d’Orange, BW Signature Collection

4-star Orange hotel with free minibar refreshments
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and dry cleaning.
Grand Hôtel d’Orange, BW Signature Collection offers 39 accommodations with free minibar items and safes. Beds feature premium bedding. 107-cm flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

2 spa tubs are on site along with an outdoor pool.
Grand Hôtel d’Orange, BW Signature Collection features 2 spa tubs and an outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Mediterranean hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Grand Hôtel d’Orange, BW Signature Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Grand Hôtel d’Orange, BW Signature Collection has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Secured, covered valet parking on site (EUR 17 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le Garden

Things to do

  • 2 spa tubs
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1705
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 107-cm flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 22 to January 13:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.
  • Gas fee: EUR 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Covered valet parking fee: EUR 17 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Arène Orange
Arène Orange
Hôtel Arène
Grand Hôtel d’Orange BW Signature Collection
Hotel Arene Sure Hotel Collection by Best Western
Grand Hôtel d’Orange, BW Signature Collection Hotel
Grand Hôtel d’Orange, BW Signature Collection Orange
Grand Hôtel d’Orange, BW Signature Collection Hotel Orange
Grand Hotel d’Orange Sure Hotel Collection by Best Western

Grand Hôtel d’Orange, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 136 out of 215 reviews" "
Rating 8 - Good. 48 out of 215 reviews" "
Rating 6 - Okay. 20 out of 215 reviews" "
Rating 4 - Poor. 1 out of 215 reviews" "
Rating 2 - Terrible. 10 out of 215 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

charles

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel greatly located, not in great shape, and incovenient room with no lift for our baby and the stroller. Friendly staff, besides the restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Orange
Stayed 4 nights in Aug 2024

8/10 Good

DANIEL

Stayed 2 nights in Jul 2024

8/10 Good

emma rajkovic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice in the middle of town but quiet pedestrian area
Stayed 1 night in Jul 2024

8/10 Good

emma rajkovic

Liked: Cleanliness, staff & service
Its in a pretty town with a big Roman amphitheater
Stayed 1 night in Jul 2024

6/10 Okay

Mrs L

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Roderick

Liked: Cleanliness
The only thing Grand about this hotel is its superb location in the heart of the old part of Orange. The room was adequate but quite dingy, without much light. It’s an easy walk to the Roman Theatre and a longer walk to the Triumphal Arch. The continental breakfast definitely wasn’t worth €17
Stayed 3 nights in Jun 2024

8/10 Good

Heidi

Liked: Cleanliness, staff & service, room comfort
1 night stay
Great location close to restaurants and sites. Parking is a little problematic as not at the Hotel, but approx a 3 min drive down some very narrow streets. Staff very friendly and helpful.
Stayed 1 night in May 2024

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in historic Orange. Everything was walkable. Our parking was safe and convenient. L’Occitaine amenities. Comfortable bed Great stay. We will look for it in our return to France.
Stayed 3 nights in May 2024

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Suzanne

Traveled with group
Liked: Property conditions & facilities, room comfort
One night and loved it
Loved Orange the hotel and staff were very good and helpful .
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it but no air conditioning
This is a very comfortable hotel but there is no air conditioning in the bedrooms. We stayed in May and were too warm at night. And no black put curtains/blinds. Otherwise, we had a fabulous stay. The location is great, the rooms are spacious. Nice modern shower.
Stayed 3 nights in May 2024

6/10 Okay

CLAUDIA

Traveled with partner
Liked: Cleanliness
The hotel was just ok. Although it was located in convenient location it had quite a few missteps. Access to the room required an elevator ride one floor and then an exit to the outside, through the pool area and up 2 flights of stairs. Very inconvenient and unexpected. Parking was available for a fee but the logistics for getting into the garage were unnecessarily complicated and stressful.
Stayed 1 night in May 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in center of town.
My wife and I enjoyed all aspects of our four night stay. The staff was very helpful, and the room and hotel excellent! A very nice, clean room with a balcony. Hopefully we will stay here again.
Stayed 4 nights in Apr 2024

8/10 Good

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and great service.
Stayed 1 night in Mar 2024

8/10 Good

Rosemarie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2024

10/10 Excellent

Allen, Dripping Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in old part of Orange. Walking distance to many of the city sites. Several restaurant options in the area.
Stayed 1 night in Oct 2023

6/10 Okay

terry

Traveled with partner
Liked: Cleanliness, amenities
Room was big and bed was comfortable, however we were given a room on 3 rd floor with no elevator only circular tower stairs, very odd. The woman at check in was very flustered and didn't mention this to us, did not offer help with luggage up 3 flights of awkward stairs. Luckily my husband and I are in good shape..
Stayed 1 night in Oct 2023

10/10 Excellent

Allen, Dripping Springs

Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We should have stayed longer
We only stayed one night and didn’t eat dinner. Staff were friendly and helpful. It is easy to walk into town from the hotel. Breakfast was good with plenty of everything. Sorry we didn’t stay longer.
Stayed 1 night in Jun 2023

8/10 Good

Georges

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really good property that needs minor adjustments to make it great. The room is large and comfortable, but it needs a couple of extra electric sockets, a larger safe and a laptop space with a small desk and a chair in front of it. The location is perfect. You can't be more central and still be as quiet. Service is excellent and responsive.
Stayed 2 nights in Jun 2023

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but….
Good hotel we’ll located. Staff helpful. However, don’t rely on getting parking. They only have 14 spaces-we had to use street parking. Not all rooms have lift access. Ours was a walk past the pool & climb two flights of windy stairs.
Stayed 1 night in May 2023

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great hotel in excellent location
Enjoyed a lovely stay in this hotel, staff very friendly and helpful especially on reception. Rooms were spacious (we had two family suites) and we were given one with a terrace which was lovely. Breakfast was good. We enjoyed our stay. Hotel could use a couple of minor repairs eg some loose tiles in the stairwell and there was a hole in the floor on the terrace but on the whole a very good hotel for the price.
Stayed 1 night in Apr 2023

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very comfortable and accessible hotel with great, very helpful staff. Orange is a very accessible town for wheelchairs/ scooters. Breakfast was disappointing.
Stayed 2 nights in Mar 2023