*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 484 square feet (45 square meters) include conference space. This eco-certified hotel also offers a steam room, spa services, and a terrace.
Le Relais des Puys is a smoke-free property.
- Children's games
- Children's toys
- Front entrance ramp
- Elevator
- Number of bars/lounges - 1
- Front desk (limited hours)
- Conference space
- Spa treatment room(s)
- Tours/ticket assistance
- Year Built - 1808
- Steam room
- Free WiFi
- Free wired internet
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Conference space size (meters) - 45
- Spa services on site
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 484
- Banquet hall
- Laundry facilities
- Total number of rooms - 32
- Number of floors - 2
- Number of buildings/towers - 1
- Arcade/game room
- Garden
- Parking onsite
- Outdoor entertainment area
- Outdoor furniture
- Number of stairs to reach property 3
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Arcade/game room
- Playground on site
Room Amenities
Le Relais des Puys offers 32 accommodations with safes and hair dryers. 127-cm LCD televisions come with premium satellite channels. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.
- Television
- Cable/satellite TV service
- Daily housekeeping
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Soundproofed rooms
- Premium TV channels
- Satellite TV service
- Free WiFi
- Free wired internet
- LCD TV
- TV size: 127
- TV size measurement: cm
- In-room climate control (heating)
- Towels provided
- Laptop-friendly workspace
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Onsite venue - This restaurant specializes in French cuisine and serves lunch and dinner.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.
- Sauna in spa
- Number of treatment rooms 1
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Assistive listening devices available
- Braille or raised signage
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Horse riding nearby
- Playground on site
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Skydiving nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately EUR 10.6 for adults and EUR 6.5 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at 9:30 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Eurocard, and cash.
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 7:30 AM
Front desk closes daily at 9:30 PM
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Children and extra beds
- Children are welcome.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Contactless check-in and contactless check-out are available.
Hotel Names
- Relais Puys
- Relais Puys Hotel
- Relais Puys Hotel Orcines
- Relais Puys Orcines
- Le Relais des Puys Hotel
- Le Relais des Puys Orcines
- Le Relais des Puys Hotel Orcines
Awards & Affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Green Key (Foundation for Environmental Education)
National Rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
