HOTEL EL ENCANTO

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTEL EL ENCANTO

Front of property - evening/night
Front of property
Free WiFi, bed sheets
Interior
Interior detail

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

Map
C. Manuel Hernández, Otumba, Méx., 55900
  • Teotihuacan Archaeological Site
    12 min drive
  • Animal Kingdom Theme Park
    12 min drive
  • Pyramid of the Sun
    13 min drive
  • Mexico City (MEX-Mexico City Intl.)
    64 min drive

Room options

Design Room

  • Sleeps 2
  • 1 King Bed

Family Double or Twin Room, 2 Bedrooms

  • Sleeps 5
  • 2 King Beds

Honeymoon Room

  • Sleeps 2
  • 1 Queen Bed

Senior Room

  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Exclusive Room

  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

HOTEL EL ENCANTO

Otumba hotel with free in-room WiFi
Along with a refrigerator in a common area, this smoke-free hotel has a 24-hour front desk and a convenience store. Free WiFi in public areas and free self parking are also provided.
HOTEL EL ENCANTO offers 40 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
HOTEL EL ENCANTO features a convenience store and a refrigerator in a common area. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

HOTEL EL ENCANTO is a smoke-free property.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Couples/private dining

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 100
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: MXN 200 per pet (varies based on length of stay) plus MXN 100 one-time cleaning fee
  • Rollaway bed fee: MXN 200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

Property is also known as

HOTEL EL ENCANTO Hotel
HOTEL EL ENCANTO Otumba
HOTEL EL ENCANTO Hotel Otumba

HOTEL EL ENCANTO Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

4.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Carla

Traveled with family
Disliked: Property conditions & facilities
En general bien solo para dormir
Fue una estancia corta, en general el hotel es pequeño pero cómodo, aunque hubo varios puntos en contra, al llegar la terminal no servía por lo que tuvimos que hacer transferencia, la habitación solo tenía una cobija y hacía mucho frío, pedimos otra y si nos la dieron. Y el baño no servía bien ya que se tiraba el agua.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sin agua caliente ni en el lavamanos
Stayed 1 night in Feb 2024