A fitness center, a business center, and concierge services are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Change of towels is available on request.
Hotel Casino Grand Vía Dorada offers 89 air-conditioned accommodations with hair dryers and complimentary toiletries. 40-inch Smart televisions come with premium cable channels and Netflix. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance. Concierge services and wedding services can be provided. Complimentary self parking is available on site.
Hotel Casino Grand Vía Dorada has designated areas for smoking.
A complimentary continental breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free continental breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
Things to do
Gym
Shopping mall
TV in common areas
Family friendly
Grocery/convenience store
Laundry facilities
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Business services
Business center
Meeting rooms
Spa
Body scrubs
Facials
Manicures/pedicures
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in hallways
Handrails in stairways
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Ballroom
Banquet hall
Communal living room
Designated smoking areas (fines apply)
Reception hall
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
40-inch smart TV with premium cable channels
Netflix
Streaming services
More
Air conditioning
Connecting rooms available
Desk
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Contactless check-in available
Late check-in subject to availability
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 300 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 13 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 4)
Pet fee: MXN 300 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number 76489438
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
HOTEL VÍA DORADA
Casino Via Dorada Pachuca
Hotel Casino Grand Vía Dorada Hotel
Hotel Casino Grand Vía Dorada Pachuca
Hotel Casino Grand Vía Dorada Hotel Pachuca
Hotel Casino Grand Vía Dorada Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
A nice place overall, clean and decent. Be careful not to stain towels. I got charged the equivalent to 14 US dollars because I accidentally stained one bath towel. Apparently the cleaning lady makes notes while going in to your room to clean of wherever they see as a possible charge $ The day I checked like 2 minutes after I left the room the cleaning lady arrived to the desk holding a stained towel that I left in the room, is just suspicious to me how fast she got to the desk with a towel pretending to be the stained one.. I felt unsafe for a minute thinking they spy on you.. so NO I will not stay there again for that specific reason.
En términos de limpieza todo bien las instalaciones del hotel son nuevas pero en confort si tuve una mala experiencia la cama era literalmente como dormir en el piso extremadamente dura
Un hotel muy sencillo pero muy cómodo, con lo indispensable
Veronica
Stayed 1 night in Aug 2023
2/10 Terrible
Rolando, ORLANDO
Traveled with family
Jun 11, 2023
Liked: Cleanliness
There was no air conditioning in the rooms. We were checked in and were not told about the AC problem. This is in the middle of summer and the temperature in the rooms was in the 80s. One of the rooms had a repugnant smell and the staff didn't do anything about it.
Las habitaciones son un poco pequeñas y el centro comercial que está debajo del hotel está prácticamente vacío, pero en general, el
Hotel cumple con lo necesario para una estancia
Jorge
Stayed 2 nights in Sep 2022
6/10 Okay
Kelly
Traveled with family
May 29, 2022
Liked: Cleanliness
Disliked: Property conditions & facilities
Is clean the rooms so small
There is no view The window does it open
Aunque solo fue una noche, todo fue muy bien, regresaría sin dudarlo
Enrique
Stayed 1 night in Jul 2024
4/10 Poor
Rafael, Temixco
Business traveler, Traveled with family
Jul 24, 2024
Liked: Cleanliness, staff & service
El hotel tenía baja ocupación, aprovechando eso y de que son socio gold pedí cambio de habitación, porque la que me dieron tenía vista al interior del estacionamiento del centro comercial, donde además hay un Casino por lo que siempre hay luz y se genera mucho ruido del estacionamiento. Me dijeron que me harían el cambio pero no lo hicieron.
La tapa de la regadera se salió porque era de muy baja calidad (de plástico), yo la tuve que reparar. El desayuno no estaba listo a las 6:30 am como decía que estaría y no pudimos desayunar, no me vuelvo a hospedar ahí.