*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The property is closed between September 30 and June 15.
Property Features
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This Palau hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.
LH Porto Rafael Altura Resort is a smoke-free property.
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Number of outdoor pools - 1
- Breakfast available (surcharge)
- Number of restaurants - 1
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Snack bar/deli
- 24-hour front desk
- Laundry facilities
- Tours/ticket assistance
- Total number of rooms - 57
- Television in common areas
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Airport transportation (surcharge)
- Smoke-free property
- Garden
- Wheelchair accessible
- Food and water bowls
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Refrigerator
Room Amenities
LH Porto Rafael Altura Resort offers 57 air-conditioned accommodations with hair dryers. Digital television is provided. Bathrooms include showers with rainfall showerheads, and bidets. Business-friendly amenities include desks, desk chairs, and phones.
- Air conditioning
- Television
- Refrigerator
- Phone
- Private bathroom
- Hair dryer
- Desk
- Bidet
- Shower only
- Digital TV service
- TV size measurement: inch
- Rainfall showerhead
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- No housekeeping
- Desk chair
Parking
Free self parking
Internet
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.
Onsite venue - This buffet restaurant specializes in Malaysian cuisine and serves breakfast, lunch, and dinner.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Visual alarms in hallways
- Well-lit path to entrance
- Handrails in stairways
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Windsurfing nearby
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 3.50 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately EUR 20 per person
- Pet fee: EUR 10 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at anytime
Check-out
Check-out time is 10:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Beach service, including use of beach umbrellas and sun loungers, is available for a surcharge.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Service animals are allowed
Service animals are exempt from fees/restrictions
Credit card pre-authorization
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Online penalty collection
No gap period between guest stays
Children and extra beds
- Children are welcome.
Pet Policy
- Pets allowed for an extra charge of EUR 10 per pet, per night
- 1 total (up to 44 lbs per pet)
- Food and water bowls are available
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Contactless check-out is available.
Hotel Names
- Altura Hotel Palau
- Altura Palau
- Hotel Altura Palau
- Club Esse Porto Rafael Altura Hotel Palau
- Club Esse Porto Rafael Altura Hotel
- Club Esse Porto Rafael Altura Palau
- Club Esse Porto Rafael Altura Palau Sardinia
- Club Esse Porto Rafael Hotel Palau
- Club Esse Porto Rafael Hotel
- Club Esse Porto Rafael Palau
- Club Esse Porto Rafael Altura
National Rating
This property has received its official star rating from the local rating authority.
- Country specific national/official rating the local rating authority
Hotel Reviews
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