2/10 Terrible
Austin
Traveled with group, Traveled with partner
Dec 5, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a lot to rant about in this review, so if you don't feel like reading it all I will sum it up briefly. Semen stains on the couches, clogged toilets, horrible service, bed bugs, and just overall unclean.
I wanted to like this hotel because the rooms themselves were very nice. They have a seperate bedroom and living area, as well as a small kitchen. For cleanliness and service though, I would give 0 stars if it was possible.
I always bring a blacklight to hotels because I used to be a hotel house person, so I know what can go on in rooms. The first room we got we left in less than 5 minutes because there were stains on the couch glowing under the black light (you know what this means). They were kind enough to upgrade our room, but still the same story. The couch had stains glowing under the black light again. I decided it wasn't worth it to complain again and moved the couch into the corner.
The next thing to happen was one of the toilets in our room clogged, and overflowed. After this I was hoping to change rooms since that was disgusting, but the front desk said they would send someone to clean it up and unclog it. This sounded acceptable, however the maintenance worker they sent just unclogged the toilet and USED ALL OUR BATH TOWELS TO WIPE UP THE WATER. THEY DID NOT SANITIZE THE FLOOR WHICH WAS CONTAMINATED WITH FECAL MATTER! When I needed to shower I asked for towels and it took them over 1 hour! I would complain more, but hit the word limit!
Austin
Stayed 1 night in Dec 2024