Heber Inn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heber Inn

Food and drink
Double Room, 2 Queen Beds | Desk, free WiFi, bed sheets
Front of property
Lobby
Lobby

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Parking included

Explore the area

Map
425 S. Main, Heber City, UT, 84032
  • Heber Valley Railroad
    14 min walk
  • Heber Valley Medical Center
    2 min drive
  • Midway City Ice Rink
    6 min drive
  • Provo, UT (PVU)
    46 min drive

Room options

Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Heber Inn

Heber City motel with free self parking
Dry cleaning, a 24-hour front desk, and free self parking are available at this motel. WiFi in public areas is free. Other amenities include a vending machine.
Heber Inn offers 22 air-conditioned accommodations with complimentary toiletries. Satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Heber Inn features a vending machine and dry cleaning/laundry services. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Heber Inn has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 60.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

M-Star Hotel Heber City
M-Star Heber City
M Star Hotel Heber City Utah
Heber Inn Motel
Heber Inn Heber City
M Star Hotel Heber City
Heber Inn Motel Heber City

Heber Inn Reviews

Reviews

4.8
Rating 10 - Excellent. 46 out of 532 reviews" "
Rating 8 - Good. 62 out of 532 reviews" "
Rating 6 - Okay. 106 out of 532 reviews" "
Rating 4 - Poor. 133 out of 532 reviews" "
Rating 2 - Terrible. 185 out of 532 reviews" "

5.2/10

Cleanliness

5.4/10

Staff & service

3.8/10

Amenities

4.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Noriane

Stayed 2 nights in Aug 2024

6/10 Okay

Perry

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor Service
Service was bad. No one at the front office. Had to call a number to get service. Service was not provided when I ask for it. Book two nights and key did not work the second day. Call the owner and told us to climb through the window to get in, because he was out of town.. what kind of hotel is he running!!!
Stayed 2 nights in Aug 2024

2/10 Terrible

Burke

Disliked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beds were comfy; that’s all the good I can say. I crushed several bugs upon entering the room. Glad we brought our own pillows & blankets. Floor was dirty in bathroom area, not swept or mopped. Toilet seat was dirty. The first night, we couldn’t get any hot water. Never did have hot water during our stay—good thing it was only 2 days. Will not stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servioco,limpio estoy muy satisfecho buenos precios.
Stayed 3 nights in Aug 2024

6/10 Okay

Gary

Traveled with partner
Dirty in the room. The area outside was not appealing. I reserved a king room instead got queen beds. It is not a place I would return to stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Bobbi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first room was way dirty. Base boards coming off. Sink dirty and gross, no blow dryer, no bar of soap or amenities, no wash cloths, no toilet paper holder, broken drawers main light wouldn’t turn on. Counter tops were flaking off. We did get moved to a new room. It was a little better. They did have some soap. However the floors were gross. Drawers were broken on tv stand. Sheets were not tucked in at the bottom, the blanket was but the sheets were pulled way far up which didn’t cover your feet. We had to remake bed. One small trash can by the front door. Nothing in the bathroom. No wash cloths, one hand towel and only 3 towels. I would NOT recommend this hotel. The staff was not friendly at all and laughed when I asked to get a new room. I went to check out in the morning around 10:30 and the front seat lobby door was locked and nobody was there so we just left. It was not worth the 100$ No swimming pool, property had weeds all over.
Stayed 1 night in Aug 2024

6/10 Okay

Katie

Stayed 1 night in Aug 2024

2/10 Terrible

Margie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband n I have stayed here twice the first time wasn't bad it was what i expected from a cheap hotel but the second time was ridiculous there was stuff on the wall carpet hadn't been vacuumed the sheet had stains the bathroom had tiles missing from the wall dead bugs under the sink and it was a handicap room so the shower is a walk in which flooded the whole bathroom with in 2 minutes n they refuse to give you towels to clean it up. And we couldn't get the tv to work n when we asked the guy at the desk he treated us like idiots even though he had a hard time getting it to work and than accused us of smoking weed in the room we hadn't been there more than 10 minutes and it was the guys in the next room vaping outside not us. We will never stay there again
Stayed 2 nights in Jul 2024

2/10 Terrible

Jason

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay elsewhere
This is the worst place to stay. After a long day of rideing our bikes we wanted a shower. We had no hot water. Called the front desk and he said let it run for 15 minutes. Still no hot water. So he said he would refund us or give us a new room. It was 1130 befor we got a shower and new room that was not much better. It had bugs in the bathroom window seal. And the floor was creaking all the time. At least we got a shower. Day 2 our key didn’t work he had to let us in with master key. The floor was dirty so we had to keep our flip flops on. The only good thing was the bed. We also booked a king bed and the guy told me they do not offer a king bed.
Stayed 2 nights in Aug 2024

8/10 Good

Joshua, Enoch

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's older, but they have done a lot to fix it up.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont go here
I should have looked at the reviews cause man oh man was it absolutely discusting it was 80 bucks a night and ive stayes in better for that price they kniw irs aweful and wont do anything to change it. Our key wouldnt work so had the guy open the door everytime rather than getting a new key there was just grime everywhere no refunds for the property safety issues. Because the microwave was plugged in by th3 bathroom sink with no room i had to move it out of the way. The tv didnt work and the only reason theyre in business righr now is because people cant afford the other 200-500 a night prices. There was white substamces everywhere i just hate that i had to stay here and im doing a full scrub down. No wash cloths towels were dingy the fridge was dirty and everything was broken
Stayed 2 nights in Aug 2024

2/10 Terrible

Guillermo, Layton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No TV service ac to noisy
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If all you need is sleep, go camping instead.
Bedding was clean and there were, surprisingly, no bed bugs. That being said, we felt the immediate need to check upon arrival. Key cards did not work and entering our room required calling an employee to come open the door for us each and every time. Carpet was dirty, A/C worked but with a questionable installation. Broken smoke detector. Bathroom fan missing cover and full of lint and dirt. Refridgerator was dirty.
Stayed 1 night in Aug 2024

2/10 Terrible

Audrey

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Difficult to sleep well because there were no blackout blinds and the exterior lighting was so bright. I think most rooms had blackout blinds, but not this one.
Stayed 1 night in Aug 2024

4/10 Poor

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not look like the pictures. Noisy from traffic and air conditioner on roof.
Stayed 2 nights in Aug 2024

6/10 Okay

Chris

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is renewed, parts of it were good. I don't like a phone number on the door, where I wait to check in, no wash cloths only one hand towel. And linens were just soso. Staff was nice, but can do better. All in all OK
Stayed 1 night in Aug 2024

2/10 Terrible

Erin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathtub was filthy with actual dirt and grime I didn't want to use it. The shower curtain had pink mold on the bottom and big black finger marks in the edge. There were bugs all over the bathroom because the window was open with no screen. There was no hot water in the sink. The remote was sticky. To operate the microwave you have to unplug the TV or the fridge. The deadbolt on the door didn't work.
Stayed 7 nights in Aug 2024

6/10 Okay

Douglas

Traveled with group
Disliked: Property conditions & facilities
Place needs LOTS of work
The place needs lots of work! Lots of things broken, no tv, security latch on door broken. No covers on electrical outlets, no toilet paper holder, A/C noise level off the charts.... Truly a dump
Stayed 3 nights in Aug 2024

2/10 Terrible

Art

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO HOT WATER
TOLD MANAGER NO HOT WATER HE SAID RUN WATER 10 TO 15 MINUTES BUT IT WILL NOT BE HOT. COULD HARDLY TAKE A SHOWER NOT COLD BUT JUST ABOVE COLD NOT EVEN WARM. DO NOT RECOMMEND.
Stayed 1 night in Aug 2024

2/10 Terrible

Angelia

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The pictures on the website were not what was seen
The bath tub was dirty The toilet about fell on me. It was not bolted down
Stayed 2 nights in Jul 2024

6/10 Okay

Derek

Liked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

JeuneElle

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
No service, no hot water, basics not available.
Just wanted a clean place to stay for two nights we had activities during the day. Check in we were told no tv but there would be wifi we could use and we said ok. No wifi, no tv, no hot water. No one at front desk to talk to or to check out, just a number to call and no one answered. We left for another place to stay. Clean but holes in sheets, thread bare towels no hand out face towel. Sad that there’s so little that was needed to make the place bearable.
Stayed 2 nights in Jul 2024

6/10 Okay

Terese

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2024