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Best Western Lamphey Court Hotel & Spa

4.0 star property

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Photo gallery for Best Western Lamphey Court Hotel & Spa

Exterior
Lobby
Indoor pool, sun loungers
Bar (on property)
Indoor pool, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Spa
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Pool

Explore the area

Map
Lamphey, Tenby, Pembroke, Wales, SA71 5NT
  • Lamphey Bishop's Palace
    ‪1 min walk‬
  • Pembroke Castle
    ‪6 min drive‬
  • Freshwater East Beach
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Studio, 1 Double Bed, Non Smoking

Standard Studio, 1 Double Bed, Non Smoking | Sports facility

Standard Studio, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Kitchen, Annex Building

Standard Room, 1 Double Bed, Kitchen, Annex Building | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Kitchen, Annex Building

  • Sleeps 2
  • 1 Double Bed

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Lobby lounge

Tŷ Milford Waterfront

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (483)
The price is $103
per night
$123 total
includes taxes & fees
Mar 18 - Mar 19
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About this property

Best Western Lamphey Court Hotel & Spa

4-star Pembroke hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available once per stay.
Best Western Lamphey Court Hotel & Spa offers 39 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Pembroke hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided once per stay.

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, Best Western Lamphey Court Hotel & Spa features an outdoor tennis court and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This eco-certified hotel also offers a health club, a sauna, and a terrace. Complimentary self parking is available on site.

Best Western Lamphey Court Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Best Western Lamphey Court Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 to 15.95 for adults and GBP 8.95 to 8.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 to 15.95 for adults, and GBP 8.95 to 8.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Lamphey
Best Western Lamphey Court
Best Western Lamphey Court Hotel
Best Western Lamphey Court Hotel Pembroke
Best Western Lamphey Court Pembroke
Court Hotel Lamphey
Lamphey
Lamphey Court
Lamphey Court Hotel
Lamphey Hotel
Best Lamphey Court & Pembroke
Best Western Lamphey Court Hotel & Spa Hotel
Best Western Lamphey Court Hotel & Spa Pembroke
Best Western Lamphey Court Hotel & Spa Hotel Pembroke

Best Western Lamphey Court Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 149 out of 382 reviews
Rating 8 - Good. 134 out of 382 reviews
Rating 6 - Okay. 57 out of 382 reviews
Rating 4 - Poor. 26 out of 382 reviews
Rating 2 - Terrible. 16 out of 382 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Lovely stay
A lovely stay and friendly helpful staff. Also used the Spa which was also lovely. Looking forward to coming again
Stayed 1 night in Nov 2024

8/10 Good

Gavin

Stayed 3 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Spa is great.
Stayed 1 night in Nov 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently situated near Pembroke and neighbouring towns. Lovely views, the spa and gym a great bonus, breakfast lovely, rooms spacious with modern bathrooms. Dinner, specials and menu varied and lovely. The stately home feel was also nice with well maintained rooms. Most of all the hotel was well run by experienced and super friendly staff. All in all a great stay.
Stayed 5 nights in Oct 2024

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities
I only have one major concern, and that is you absolutely have to have access,, to bottled water in a gym especially where there is steam rooms and saunas.. Especially for the elderly, because severe dehydration, can kill...you you dont have an empty bottle with you , or water taken with you,,,.then a small fountain is just not enough...the rest of the stay was great...
Stayed 1 night in Oct 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely just a little tired
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick, woodburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the older building with a nice room but could have benefited from a lift due to the open and narrow stone staircase. It was raining and the stairs were quite slippery. They did not have TV service and the wifi was questionible. The Bishops palace was at the end of the drive and was spectacular. The breakfast buffet was excellent and the dinners were very good.
Stayed 3 nights in Sep 2024

4/10 Poor

Roy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Definitely not 4 star. Every 3 star I’ve stayed at was better by far! I suspect the “4 star” is purely because of the pool. More like a Britannia level hotel so if you want a modicum of sophistication, avoid at all costs. Breakfast was a horrific experience - a poor B&B would have done a better job. On the second morning I elected to go hungry before my coastal hike. I was also woken up at 7am by non-stop footsteps on the creaky floorboards and furniture being moved. Obviously some kind of communal area above my room but no soundproofing or any attempts to minimise noise.
Stayed 2 nights in Oct 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, room comfort
Mini break
Great location. Very peaceful and scenic. Car parking good. A great room with small kitchenette (studio room). Shower was ok (in the bath) Sadly TV signal kept dropping out. Wifi was good. Room very clean but furnishings looking 'tired' and in need of modernisation.
Stayed 2 nights in Sep 2024

2/10 Terrible

Faye

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dated and dirty room, tiny double bed and dungeon like second bedroom with single beds against wall. Checked and and checked straight back out. Manager eating her dish fingers and chips on reception.
Stayed 1 night in Aug 2024

2/10 Terrible

lovleen

Disliked: Cleanliness, amenities, property conditions & facilities
A dirty, unhygienic hotel. Do not stay here. I arrived for a 3 night stay to a damp, musty and dirty coach house room and requested a room change immediately. The damp was so strong it was hard to breathe. The staff were great and moved me to a room in the main hotel. The new room was filthy- marks on the sheets, and someone's dirty toenails in the bathroom! The staff said the dirty sheets were an issue with their contracted laundry servicers and housekeeping. But the room was not clean. I was then moved again to a different coach house room for my final night; this room has a dirty TV remote, spiders in the corners and coffee stains on the carpet, walls and bed valance. Plus an overwhelming smell of damp (again!). The swimming pool ladies changing room was also filthy with clumps of hair on the floors, and soil from shoes. I requested a refund from the hotel after taking photographs of all issues and after discussing with the manager- I sent the photos to their email, and was given a refund for one nights stay. I had an abysmal time and did not sleep well at the hotel which ruined my break in Pembrokeshire. I felt like crying. It is surprising that the hotel offering is 4* rated; the place is old, unhygienic and dirty. The staff are lovely however, and were very understanding, claiming issues with their housekeeping service. They did not address the poor upkeep/damp/dirt. The hotel needs to be reclassified as a 2* and needs a deep clean. Stay at your own risk!
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Liked: Staff & service, room comfort
Luxury, but tired, at a great price.
This is a friendly hotel, with with good facilities, but is looking quite retro now. To be fair, the prices reflect that. Thd views are lovely, thd building is beautiful and its lovely to relax, explore the nearby Bishop's Palace ruins and not spend a fortune.
Stayed 1 night in Aug 2024

10/10 Excellent

Dharm, Gloucester

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was excellent. The room was spacious, clean and cosy, with excellent facilities. Good service from the staff. Kids enjoyed the pool. Food was tasty albeit a little pricey for what you got, but dining room was very pleasant. Nice location for visiting Pembroke, Tenby and beaches such as Broadhaven.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Marieke

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was quiet disappointed with this booking. The state of the hotel and room is way below average. I was excited to use the pool & spa area - the pool, jacuzzi, steam room all were cold. It was also being used as a public space so it was loud and definitely not relaxing! The room it self upon entrance instantly smelt damp, it has patched up jobs all around, on the roof, walls bathroom. The bathroom has mould and just generally feels unclean. There seems to be a major staffing & culture problem, beside the receptionists (who were lovely) all of the other staff seem over run and completely miserable. The breakfast was not good and definitely not worth the £16 I paid for it. I sincerely hope this place improves because it is situated in a beautiful spot in the world just a shame that the facilities are so under whelming.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mrs S

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking
Hotel was so shockingly bad that after checkout on Saturday morning. We didnt return and booked a different hotel e en though we had paid for Best Western in advance
Stayed 1 night in Aug 2024

2/10 Terrible

Mrs S

Stay Clear. 15.95 for a cold breakfast
A very dated hotel that would take me forever to write an honest review. Dust, dirt everywhere. Service was abysmal. Requested on both nights for dinner at 7.00pm,,was told not available, excepted 6.45 booking to be served at 7.25 with 1 other table taken on 1 occasion. Gratuity added to my bill automatically, without my consent as at check-in a notice clearly stipulate gratuities as discretionary... Shocking. So bad that I forfitted a 3rd paid night to stay elsewhere. This summarises our experience.
Stayed 2 nights in Aug 2024

2/10 Terrible

ALEXANDRA

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Not impressed with this hotel at all. Very run down and needs alot of money spent on it. Disappointing. Will not return. Breakfast not good either. It's such a pity as it has so much potential i.e. the location is stunning but everything else lets it down.
Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Lamphey
Excellent value for money, but maybe include breakfast in the price because you would never notice as the cost of the room is so good. The room design in the apartments need looking at as it’s hard to watch tv in bed but apart from that brilliant
Stayed 1 night in Jul 2024

10/10 Excellent

Jim

Stayed 1 night in Jul 2024

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was in a good location as a base for touring around the area. The hotel was nice and the staff were good.
Stayed 2 nights in Jul 2024

6/10 Okay

Stephen

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

meirion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and view, breakfast was expensive. Would stay again.
Stayed 1 night in Jul 2024

4/10 Poor

Helen

Disliked: Staff & service, property conditions & facilities, room comfort
Not good enough
Stayed 2 nights in Jun 2024