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Mercure Perth On Hay

4.0 star property

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Photo gallery for Mercure Perth On Hay

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Balcony
City view from property
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
417 Hay Street, Perth, WA, 6000
  • Royal Perth Hospital
    ‪5 min walk‬
  • Hay Street Mall
    ‪7 min walk‬
  • Elizabeth Quay
    ‪12 min walk‬
  • Perth, WA (PER)
    ‪18 min drive‬

Room options

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Triple Room, 3 Twin Beds

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Balcony

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

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In-room safe, desk, laptop workspace, blackout drapes

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The price is $146
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$161 total
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About this property

Mercure Perth On Hay

4-star hotel in Perth Central Business District
Along with a restaurant, this smoke-free hotel has a conference center and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. Housekeeping is available on request.
Mercure Perth On Hay offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 40-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Perth hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1981 square feet (184 square meters) include a conference center. This business-friendly hotel also offers concierge services, express check-out, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Perth On Hay is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Mercure Perth On Hay has a restaurant on site.

Languages

English, French, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 29.50 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Dining table
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference center (1,981 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 29.5 per person
  • Covered self parking fee: AUD 35 per night
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is provided up to 1 MB for up to 4 devices.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Perth Travelodge
Travelodge Hotel Perth
Travelodge Perth
Perth Travel Lodge
Travel Lodge Perth
Travelodge Perth Hotel Perth
Travelodge Hotel
Travelodge
Travelodge Hotel Perth
Mercure Perth On Hay Hotel
Mercure Perth On Hay Perth
Mercure Perth On Hay Hotel Perth

Mercure Perth On Hay Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 340 out of 1012 reviews
Rating 8 - Good. 440 out of 1012 reviews
Rating 6 - Okay. 149 out of 1012 reviews
Rating 4 - Poor. 51 out of 1012 reviews
Rating 2 - Terrible. 32 out of 1012 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Heather

Stayed 1 night in Nov 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just an old property with limited parking spaces.
Stayed 4 nights in Nov 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
We had a one night stay - the staff were friendly, check in was easy, the cafe/restaurant made great coffee! The bathroom was old style, but clean, the bed was super comfy. Our room looked across to a park.
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What you need
A convenient place to stay in the Perth CBD. The service was great at accommodating my requests. Would stay there again.
Stayed 2 nights in Nov 2024

2/10 Terrible

Hayley

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
No parking available for all guests Room Service was 1.5 hours late Room smelled of bleach Elevator smelled of smoke Just an awful experience overall Will never return
Stayed 3 nights in Nov 2024

10/10 Excellent

Wiremu

Stayed 2 nights in Aug 2024

10/10 Excellent

gareth

Traveled with partner
Liked: Cleanliness, staff & service
Friendly staff and standard late check out was great
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable convenient position in many interesting eateries and malls staff willing to help and smiling , nice place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Marlene

Liked: Staff & service
Great overnight stay . I didnt like the mirror facing the bed
Stayed 1 night in Nov 2024

10/10 Excellent

Pradeepa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, great staff. Delightful stay. Thank you to Shirley and the team.
Stayed 4 nights in Nov 2024

10/10 Excellent

Derrise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to town, parking was good in house dining was excellent
Stayed 1 night in Nov 2024

4/10 Poor

Laurent

Liked: Cleanliness
Disliked: Staff & service, amenities
No parking available (unless you te the first guess) and it is not free 34 aud a night!!! Room was clean, bit again like everywhere in Western Australia: OUTDATED! If you wanna have a normal room like the ones in Europe or The US .... how much do you have to pay?....400 dollars a night?! Australia: overrated!....
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for the family court. Also great food from the restaurant delivered to the room.
Stayed 2 nights in Aug 2024

2/10 Terrible

Andrew

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirtiest hotel room I’ve ever been in
Room had old food in the fridge and dirty towels in the bathroom
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 4 nights in Jul 2024

4/10 Poor

Kate

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Comfortable stay in nice room. Be happy to have same view next stay.
Stayed 1 night in Oct 2024

6/10 Okay

Isaac

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I would suggest to go improve the following, food choices for breakfast bed to be more main choice not slapped together food Hot water system needs to be updated waiting 15mins for a hot shower is not ideal Update the rooms they are very out dated
Stayed 1 night in Sep 2024

6/10 Okay

Jarryd

Business traveler
Disliked: Property conditions & facilities
Definitely not 4 Star! On the positive side the breakfast was terrific.
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, no issues.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mitchell

Stayed 1 night in Aug 2024

8/10 Good

Laura

Stayed 1 night in Sep 2024

4/10 Poor

David

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
No air conditioning in rooms . Room service and house keeping was ordinary
Stayed 3 nights in Sep 2024