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Mercure Perth On Hay

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Perth On Hay

Exterior
In-room safe, desk, laptop workspace, blackout drapes
City view from property
Exterior
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
417 Hay Street, Perth, WA, 6000
  • Perth Concert Hall
    3 min walk
  • Central Law Courts
    3 min walk
  • Perth Mint
    4 min walk
  • Perth, WA (PER)
    18 min drive

Room options

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Triple Room, 3 Twin Beds

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Balcony

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Oaks Perth Hotel

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Restaurant
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Breakfast available
4.1 out of 5, Very Good, (1072)
The price is $151
per night
$166 total
includes taxes & fees
Dec 14 - Dec 15
Oaks Perth Hotel

About this property

Mercure Perth On Hay

4-star hotel in Perth Central Business District
Along with a restaurant, this smoke-free hotel has a conference center and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. Housekeeping is available on request.
Mercure Perth On Hay offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 40-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Perth hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1981 square feet (184 square meters) include a conference center. This business-friendly hotel also offers concierge services, express check-out, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Perth On Hay is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Mercure Perth On Hay has a restaurant on site.

Languages

English, French, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 35 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 29.50 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Dining table
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference center (1,981 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 29.5 per person
  • Covered self parking fee: AUD 35 per night
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is provided up to 1 MB for up to 4 devices.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Perth Travelodge
Travelodge Hotel Perth
Travelodge Perth
Perth Travel Lodge
Travel Lodge Perth
Travelodge Perth Hotel Perth
Travelodge Hotel
Travelodge
Travelodge Hotel Perth
Mercure Perth On Hay Hotel
Mercure Perth On Hay Perth
Mercure Perth On Hay Hotel Perth

Mercure Perth On Hay Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 337 out of 1033 reviews" "
Rating 8 - Good. 463 out of 1033 reviews" "
Rating 6 - Okay. 151 out of 1033 reviews" "
Rating 4 - Poor. 50 out of 1033 reviews" "
Rating 2 - Terrible. 32 out of 1033 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Wade

Stayed 1 night in Aug 2024

6/10 Okay

Jen

Business traveler, Traveled with partner
Liked: Staff & service
It needs a make over, the room wasn’t clean and bathroom old and taps were hanging off and fell off each time you turned them on.
Stayed 6 nights in Aug 2024

2/10 Terrible

YONG BO

Stayed 3 nights in Aug 2024

8/10 Good

Gizelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Casual but friendly staff. Clean and basic facilities.
Stayed 1 night in Aug 2024

2/10 Terrible

Stu

Disliked: Cleanliness, staff & service, property conditions & facilities
Fridge door was frozen open (Ice box needed defrosting), strong smelling & dirty. Overall experience was poor.
Stayed 4 nights in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Stay
Check in was guided Self Service and i checked out myself. My double bed was huge, clean and room was spacious. Big Bathroom with good warm water shower and amenities. The breakfast included was delicious and provided variety of cooked and fresh fruit, pastries etc. I had a wonderful view of St Mary's Cathedral and the Perth Hospital from my 9th floor balcony and window. Mercure on Hay is very central to all the sights and can walk there.
Stayed 3 nights in Jul 2024

6/10 Okay

Zissis

Business traveler
Liked: Staff & service
GF&WS
Stayed 4 nights in Jul 2024

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service, friendly staff, great facilities. Enjoyed our shirt stay.
Stayed 1 night in Jul 2024

6/10 Okay

Birbal

Liked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, amenities
Only one lounge chair in room and no coffee table. There was plenty of room to put there. The self service checkin and checkout was impersonal. Limited dining choice was disappointing.
Stayed 3 nights in Jul 2024

8/10 Good

Veronica Girlie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great, excellent service by staff members.
Stayed 1 night in Jul 2024

6/10 Okay

Sandra

Traveled with partner
Liked: Staff & service, amenities
The room we were in was noisy day and night. The room backed onto the lift. We could hear the lift going up and down.
Stayed 4 nights in Jul 2024

4/10 Poor

Maliss

Stayed 2 nights in Jul 2024

4/10 Poor

Laizel

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No parking... breakfast is always the same every single day, . Not much toiletries ... staff wasn't much accomodating ..
Stayed 4 nights in Jun 2024

10/10 Excellent

Harry

Stayed 4 nights in Jun 2024

4/10 Poor

Steven

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and very professional
Stayed 2 nights in Mar 2024

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
not up to the photos - try the Western across the road, older and very average upkeep
Stayed 2 nights in Jun 2024

6/10 Okay

Benjamin

Business traveler
Liked: Cleanliness
Stayed 2 nights in Mar 2024

6/10 Okay

Rachael

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was shabby but clean. Bed was very comfortable. Shower pressure was amazing. Even though there was a chromecast attached to the TV, and it said that it was available to use, I was told "none of them work and haven't in a long time." We were provided with one very small container of milk, and when I requested a few more, I was told "no, thats too much, I can give you 2." We drink a lot of coffee so ended up having to buy our own milk. We also ordered room service. We ordered 2 ham and cheese croissants and after an hour I called to see how long theyd be. I was told "oh sorry, we only have 1 croissant. Can I give you a toasted sandwich instead?" I said yes, but the sandwich is cheaper by $4 (as stated on the online menu) and was then told "oh its still a good price madam, its OK." When it arrived our dinner was barely toasted and the toasted sandwich was cold in the middle. We were charged $9 for each of the items (even though it stated the sandwich was $5), plus a $5 )room service fee. It took almost 1.5 hours and was cold. I was really looking forward to this getaway, it was for my birthday and the first time my partner and I had time away from the kids in a long time. We were left disappointed with our 2 night stay.
Stayed 2 nights in Jun 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trouble with TV remote I realised it worked as long as I pressed red button for at least 20 seconds!
Stayed 7 nights in May 2024

6/10 Okay

Ziedonis

Liked: Staff & service
Disliked: Property conditions & facilities
quite disappointed. foyer, resteraunt and staff were all quite nice and looked good. dirty wine glass outside my room for duaration of stay, room not properly cleaned, taps broken out from wall in shower. really loud echos from the street coming upto my room disturbing sleep.
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location and super friendly staff. Property is showing signs of age and is in need of upgrade in some areas. Our room had only one lounge chair, and it was stained. Curtain also stained, and the bathroom needed some attention. Room size was very generous, and we enjoyed our breakfasts.
Stayed 7 nights in May 2024