Hilton Philadelphia City Avenue

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Philadelphia City Avenue

Lobby
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Housekeeping

Explore the area

Map
4200 City Avenue, Philadelphia, PA, 19131
  • St. Joseph's University
    19 min walk
  • Fairmount Park
    2 min drive
  • Mann Center for the Performing Arts
    4 min drive
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    31 min drive

Room options

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible (Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Standard King

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard 2 Doubles

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Queen

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Philadelphia City Avenue

4-star hotel in West Philadelphia
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Other amenities include a snack bar/deli, a 24-hour business center, and WiFi in public areas.
Hilton Philadelphia City Avenue offers 207 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and safes. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

Wireless Internet access is available for a surcharge. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Hilton Philadelphia City Avenue has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Hilton Philadelphia City Avenue has a restaurant on site.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Self parking on site (USD 20 per day)
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 197409

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Philadelphia City Avenue
Hilton Philadelphia City Avenue
Philadelphia City Avenue Hilton
Hilton Hotel Philadelphia
Hilton Philadelphia City Avenue Hotel Philadelphia
Philadelphia Hilton
Hilton Philadelphia City Avenue Hotel
Homewood Suites Philadelphia - City Ave Hotel Philadelphia
Philadelphia Homewood Suites
Homewood Philadelphia
Hilton Philadelphia City Avenue Hotel
Hilton Philadelphia City Avenue Philadelphia
Hilton Philadelphia City Avenue Hotel Philadelphia

Hilton Philadelphia City Avenue Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 449 out of 1003 reviews" "
Rating 8 - Good. 265 out of 1003 reviews" "
Rating 6 - Okay. 135 out of 1003 reviews" "
Rating 4 - Poor. 72 out of 1003 reviews" "
Rating 2 - Terrible. 82 out of 1003 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Lisa A

Traveled with group
Liked: Room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Julie

Traveled with family
Liked: Amenities
They were an hour late for check in because thr room was not ready and then they tried to downgrade me to a room less expensive with no credit. At over $1,000 a night, the room should be ready at check in. I had to ask a lot and be assertive to get the room. Then the room was on the 3rd floor with workers on the stairs outside my window. I had no privacy and could not open the window to look up.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities, room comfort
It was a great experience. Everyone went out of their way to answer my questions in a professional and polite manner. They were all helpful and kind. Excellent service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful
Stayed 1 night in Sep 2024

8/10 Good

Turgut

Liked: Cleanliness, staff & service, property conditions & facilities
Like it
Stayed 1 night in Sep 2024

10/10 Excellent

Dymphna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Helpful and friendly staff.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pillows, big clean room, nice view of the reservoir, good price for Philly, free parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this particular location because we had concert tickets to The Mann CENTER. We valet our car. The only disappointment was that by the time we returned from the concert, the valet was already off duty, and my husband had to park the car quite a bit away from the property. I would advise that the valet allow customers to know the timeframe that they work.
Stayed 1 night in Sep 2024

6/10 Okay

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel room was not in good shape. The room Ceiling was stained, with holes and lacking paint. The bathroom wall paper was peeling off and the tub had a gross caulking. Way below what you’d expect given the cost and the Hilton flag. It’s a shame they would let room get to that bad shape and not fix it before putting guests there.
Stayed 3 nights in Sep 2024

4/10 Poor

Mackenzie

Stayed 1 night in Aug 2024

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay on City Avenue
The moment we showed up to check in, we were identified by name as if they had been waiting for us. We were greeted with warm service and lovely fruit-infused water. We've had no issues with our room, which is ample and stylish. We called for an extra set of towels and were brought more very quickly. Everyone who works in the hotel, including housekeeping and facilities, has been very nice to us.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Elsa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We checked in to a clean room. I used the restroom and found that the toilet was not working properly flushing. Instead of calling the lobby I decided to go there since I had an errand to run. When I got back 10 minutes later it was fixed. What a great service!
Stayed 1 night in Sep 2024

8/10 Good

Damie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast buffet.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
For the price, the room was not bad at all, so if you are looking for a clean and fine place to stay, this place is fine and will surely serve your needs. However, there were many small problems that added up to a less-than-pleasant stay for me. I got slow/no internet in the room the first night (it seems that the hotel staff addressed this because it got better the second day, though when I initially contacted them about the problem, they just told me to contact AT&T customer service), there were fruit flies in the room, the remote control to the TV and the coffee maker didn't work and had to be replaced, the lightbulb in the bedside lamp was flickering crazily so I couldn't use it, the shower had a weird half-door so water got all over the bathroom. It also suffered from a lot of the same issues as many other hotels right now as they try to cut every possible cost at the expense of customer comfort--no water cups in the room, cheap doors to the room that let in light from the hallway underneath, no exhaust fan in the bathroom, cheap and very minimal blankets, no coffee in the lobby in the morning.
Stayed 2 nights in Sep 2024

10/10 Excellent

Germaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kiyah

Stayed 2 nights in Aug 2024

10/10 Excellent

Muzette

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is extremely friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Diane

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I have stayed at Hilton hotels many times. This is by far the worse Hilton hotel I have ever stayed in. The rooms were dated and in the worse conditions I have seen. My room had to be changed 3 times until there was one acceptable to stay in. Although the ballroom was lovely, the rooms I was offered were not. I would not recommend this hotel location.
Stayed 2 nights in Aug 2024

8/10 Good

Darek

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Aug 2024