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Palace Gate Hotel & Resort By EHM

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palace Gate Hotel & Resort By EHM

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Bar (on property)
Bar (on property)
Egyptian cotton sheets, premium bedding, memory foam beds, minibar
Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Gym
  • Spa
  • Breakfast available

Explore the area

Map
#44. St. Sothearos Blvd (Corner St. 240), Chey Chumneas, Daun Penh, Phnom Penh, 12206
  • Riverside
    1 min walk
  • Royal Palace
    3 min walk
  • Riverfront Park
    4 min walk
  • Phnom Penh (PNH-Phnom Penh Intl.)
    34 min drive

Room options

View all photos for Palace Suite

Palace Suite | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Palace Suite

  • 1023 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Majesty Suite

Majesty Suite | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Majesty Suite

  • 592 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Double Room with Balcony

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Suite Double Room with Balcony

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Apsara Deluxe

Apsara Deluxe | View from room

Apsara Deluxe

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Deluxe Twin with View

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Deluxe Twin with View

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Deluxe Double with View

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Deluxe Double with View

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Apsara Suite

Apsara Suite | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Apsara Suite

  • 462 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Double Room with Balcony-Pool View

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Suite Double Room with Balcony-Pool View

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Twin Room with Balcony-Pool View

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Suite Twin Room with Balcony-Pool View

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Suite Twin Room with Balcony

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Suite Twin Room with Balcony

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Deluxe Double Room

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Deluxe Double Room

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Deluxe Twin Room

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Deluxe Twin Room

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Palace Gate Hotel & Resort By EHM

5-star hotel in Phnom Penh City Centre
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 poolside bars, a fitness center, and a bar/lounge.
Palace Gate Hotel & Resort By EHM offers 105 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and DVD players. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.
In addition to a full-service spa, Palace Gate Hotel & Resort By EHM features an outdoor pool and a spa tub. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 1615 square feet (150 square meters) include conference space. This Art Deco hotel also offers a fitness center, a sauna, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Palace Gate Hotel & Resort By EHM has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Palace Gate Hotel & Resort By EHM has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 for adults and USD 18 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,615 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 18 for adults and USD 18 for children
  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 8 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 15 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Palace Gate Hotel Resort Phnom Penh
Palace Gate Hotel Resort
Palace Gate Phnom Penh
Palace Gate
Gate & By Ehm Phnom Penh
Palace Gate Hotel Resort
Palace Gate Hotel Resort By EHM
Palace Gate Hotel & Resort By EHM Hotel
Palace Gate Hotel & Resort By EHM Phnom Penh
Palace Gate Hotel & Resort By EHM Hotel Phnom Penh

Palace Gate Hotel & Resort By EHM Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 351 out of 483 reviews" "
Rating 8 - Good. 101 out of 483 reviews" "
Rating 6 - Okay. 17 out of 483 reviews" "
Rating 4 - Poor. 12 out of 483 reviews" "
Rating 2 - Terrible. 2 out of 483 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to this property for our honeymoon and we were absolutely thrilled with our stay. We were treated with cold towels and a lovely welcome drink, and our room was upgraded and we had beautiful “Happy Honeymoon” decorations in our room, complete with swan towels and rose petals. The service was fantastic throughout our entire stay. The food was delicious, especially the breakfast buffet. The pool was beautiful and relaxing. The property was in a great, central location, with access to many attractions within walking distance. Would absolutely recommend this hotel!
Stayed 3 nights in Sep 2024

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness, staff & service
STAFF was top notch! Excellent. Room felt a little old and worn out, had no view, was kind of a pain to get to (within the hotel). The locatin of the hotel itself is PERFECT. Only stayed one night but I think there are better options for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

Ted, Ninole

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Staff, breakfast & pool area really good. The sky bar was excellent with very good service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Holee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, Love pool area
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel and perfect location
A fabulous hotel in all respects. Perfect location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lloyd

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lester

A great place to stay in Phnom Penh!
This is a great hotel. The location is brilliant, rooms are luxurious and the staff on reception couldn’t be more helpful. Highly recommended.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nupur

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommended place to stay!
Excellent service and facilities.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nupur

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A jewel of a hotel!
The stay was very comfortable. Location and service is exemplary. Rooms were spacious….. we had taken a room with balcony with the palace view but actually that’s not of any use.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lloyd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nishant

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I’ve ever stayed at
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff
We had a wonderful stay at the Palace Gate. The staff was so welcoming and kind. We were specifically appreciative of the service of Ms. Nob Kakada in the restaurant. She went above and beyond, even asking the restaurant chef for a Cambodian recipe we love.
Stayed 2 nights in May 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, rigth in the middle of the city.
Stayed 2 nights in Jul 2024

10/10 Excellent

TAEYOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs were friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Lex

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff truly care about guest safety
Everything was good , but the exceptional part was that hotel staff would always come outside when I would get a Tuk Tuk cab to make sure those predatory drivers didn’t try to gouge me on a fare. I was very impressed with the care in which they watch over their guests .
Stayed 3 nights in Jul 2024

10/10 Excellent

Kyota, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff here like security, front desk, bell men are very helpful, attentive and welcoming. Especially, 2 young housekeeping ladies were very friendly, accommodating, made my room super clean and replenish all the amenities. I really appreciate everyone’s assistance and absolutely enjoyed my stay here.
Stayed 3 nights in Jul 2024

10/10 Excellent

Wilson

Stayed 3 nights in Jul 2024

10/10 Excellent

TAEYOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
위치가 좋았고, 직원들이 친절했습니다. 수영장이랑 방도 깨끗하고 좋았습니다:) 다음에도 또 선택할꺼 같네요
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palace Gate staff are second to none. Very friendly and helpful. I always stay in the older part of the hotel as the rooms are very large and airy. The breakfast buffet and a la carte menus do not disappoint! Home away from home.
Stayed 10 nights in Jun 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024