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Sonesta Simply Suites Phoenix Glendale

2.0 star property

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Photo gallery for Sonesta Simply Suites Phoenix Glendale

Bathroom
Room
Exterior
Private kitchenette
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Hot Tub
  • Pool
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
11411 N Black Canyon Hwy, Phoenix, AZ, 85029
  • Rose Mofford Sports Complex
    ‪13 min walk‬
  • Castles N' Coasters
    ‪4 min drive‬
  • Metrocenter
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Property amenity

MainStay Suites Phoenix Metro Center

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (946)
The price is $195
per night
$219 total
includes taxes & fees
Mar 17 - Mar 18
MainStay Suites Phoenix Metro Center

About this property

Sonesta Simply Suites Phoenix Glendale

Hotel in North Mountain
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a hot tub. WiFi in public areas is free. Other amenities include self parking, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Sonesta Simply Suites Phoenix Glendale offers 98 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

In addition to an outdoor pool, Sonesta Simply Suites Phoenix Glendale provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite parking is available (surcharge).

Sonesta Simply Suites Phoenix Glendale is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 15 to May 27:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Alcohol is not served at this property
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Phoenix
Candlewood Suites Hotel Phoenix
Candlewood Suites Phoenix
Phoenix Candlewood Suites
Candlewood Suites Phoenix Hotel Phoenix
Candlewood Suites Phoenix Hotel

Sonesta Simply Suites Phoenix Glendale Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 480 out of 1010 reviews
Rating 8 - Good. 280 out of 1010 reviews
Rating 6 - Okay. 131 out of 1010 reviews
Rating 4 - Poor. 61 out of 1010 reviews
Rating 2 - Terrible. 58 out of 1010 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rhonda at morning desk was friendly and always cheerful making my stay pleasant. Housekeeping staff as well, kind and helpful. Clean, convenient and easy to access location. Huge parks behind hotel allow long dog walks. An excellent stay and recommended highly! Full size fridge with ice maker in kitchenette suite appreciated.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Edgar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
For one night it was quite clean and easy parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Bessy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, great for the price.
Stayed 2 nights in Nov 2024

4/10 Poor

Cheryl

The hotel was very nice the staff was nice. However, I was supposed to be in a one bedroom and I was told when I came back in with my bags somebody is in my room and put me from the first floor to the third floor and I am not in a one-bedroom I'm in a regular room.
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Stayed 3 nights in Nov 2024

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Goof
Stayed 2 nights in Nov 2024

4/10 Poor

Patrick

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Charged double!
First of all, I booked this through Hotels.com. I had to change my dates and they refused to give me my money back even though it was within 24 hours. When we checked in, the room stunk like cigarettes. it also wasn't very clean. The nice lady at the desk helped us move to a different room which was better but the entire place is just pretty run down. After paying double, I'll never stay in one of these again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Shawn

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kayelani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a great stay here and were impressed by the room for the cheap price! Highlights! - full kitchenette (fridge, microwave, 2 burners, cutlery, dishwasher) - spacious bathroom - great size studio room for 2 people - nice hot tub / pool area - very easy & convenient parking Notable - slight wear and tear on furniture probably due to age - slightly older building - small cleaning imperfections on check in (hair in shower) - small concession Overall it was a great hotel for the price, and was right next to the freeway which made travelling around very accessible. There were some flaws with the furniture due to age, but overall it is a great hotel unless you are looking for a luxury 5 start hotel
Stayed 7 nights in Nov 2024

2/10 Terrible

Victoria

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

kurt

Liked: Staff & service
.
Stayed 2 nights in Nov 2024

6/10 Okay

Richard

Liked: Staff & service
Kevin at desk was very cordial. Staff was pleasant in general. Room was okay.
Stayed 4 nights in Nov 2024

8/10 Good

Donna D

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room provided was on the highway side because we booked with a dog. Noisy traffic, but tolerable
Stayed 1 night in Nov 2024

2/10 Terrible

Lynne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never ever stay here again! The entire hotel is very unkept and extremely rundown. It was disgusting!!! Very upset for a weekend away to have picked this hotel. Can’t say one good thing about it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, was perfect for a quick getaway. Needs to work on wifi other than that perfect.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tainiariliz

Liked: Cleanliness, staff & service, property conditions & facilities
Super amazing staff the Carlson with the pretty lips was super helpful as well as the cutie with the bangs
Stayed 1 night in Nov 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had all the benefits of a little house and was quiet.
Stayed 4 nights in Nov 2024

2/10 Terrible

Jo Anne

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is older and dated. The hallway and our room smelled like pee. But we were too tired to switch rooms since we were only passing thru and leaving promptly in the morning. The carpeting looked nasty and the bathroom shower did not work properly..the water pressure was almost nonexistent. If you guys could just match the way the rooms look on your website to what it actually is in person, that would be great. We were mislead in booking this hotel from how the pictures on line looked. Shame on you! And charging over $100/night is absolutely atrocious for this hotel. Do yourselves a favor and just stay away from here.
Stayed 1 night in Nov 2024

4/10 Poor

Valarie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Lui

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Annoying humming sound
The room is pretty nice. However, there is this nonstop low pitch humming sound. Have tried turning off refrigerator and air conditioner, but the humming sound is still there, all night long.
Stayed 2 nights in Nov 2024