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SpringHill Suites Phoenix North

3.0 star property

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Photo gallery for SpringHill Suites Phoenix North

Exterior
Reception
Premium bedding, desk, blackout drapes, iron/ironing board
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
43-inch flat-screen TV with cable channels, TV, Netflix

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Pet friendly

Explore the area

Map
9425 N Black Canyon Hwy, Phoenix, AZ, 85021
  • Castles N' Coasters
    ‪19 min walk‬
  • Grand Canyon University
    ‪10 min drive‬
  • Biltmore Fashion Park
    ‪16 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 406 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 406 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility Accessible, Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds (Mobility Accessible, Tub)

  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Hearing Accessible)

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds (Hearing Accessible)

  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 406 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 406 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

SpringHill Suites Phoenix North

Hotel in North Mountain
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a hot tub, self parking, and coffee/tea in a common area are onsite. Housekeeping is available on request.
SpringHill Suites Phoenix North offers 81 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, SpringHill Suites Phoenix North provides a hot tub and a 24-hour fitness center. Wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

SpringHill Suites Phoenix North is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in bathtub (31 inches high)
  • Grab bar in shower (35 inches high)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Phoenix North
SpringHill Suites Marriott Hotel Phoenix North
SpringHill Suites Phoenix North
SpringHill Suites Phoenix North Hotel
Springhill Suites Phoenix Metrocenter Mall/i-17 Hotel Phoenix
Phoenix Springhill Suites
Springhill Suites Phoenix
SpringHill Suites Phoenix North Hotel
SpringHill Suites Phoenix North Phoenix
SpringHill Suites Phoenix North Hotel Phoenix

SpringHill Suites Phoenix North Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 513 out of 1002 reviews
Rating 8 - Good. 258 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 54 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, hot chocolate bar was a nice touch
Stayed 2 nights in Jan 2025

10/10 Excellent

Valerie

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Katy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ernest

Stayed 1 night in Dec 2024

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort
We were there 3 nights and we appreciated the little living room area. It was noisy with the I-17 so close. There were 2 other hotels set back from the I-17 which would be a better choice in the future. We had 2 queen beds and they both were lumpy and uncomfortable. The 1 elevator is small so there were waits for an elevator. The breakfast was disappointing - the coffee was cold and the juice machine was not working.
Stayed 3 nights in Dec 2024

8/10 Good

Zunayed

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was smooth, with free parking and plenty of space. The room was decent and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very quick to help with any issues and share information about the area. One of my kids lost a wireless earbud and staff found and held it until we could return a few days later. Really good breakfast. The room did have an unusual layout where you could only watch the TV from the couch, not the 2 beds.
Stayed 1 night in Dec 2024

8/10 Good

Patricia

Liked: Staff & service
Basic breakfast and room
It was okay but it is probably time to update. Room was quiet even though it was close to freeway. Pool was clean and warm. Breakfast was basic but plenty of food.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
We like the room has a ceiling fan. It keeps the air circulation better. But the shelf under TV was not clean. It was dusty. Also, there are two shampoo bottles, missing body wash bottle. I called front desk and was being hold too long. So I had to go downstairs. The guy said he would bring it up later. But he never did. Good think I asked for extra hand soap bar. For breakfast, a lot of items ran out by 8 am. We had to went a while until they got refilled.
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the rooms were nice. The staff that checked us in were awesome. The outside area is a little sketchy. We were swimming and my kids pointed out a transient in the bushes watching us which cut are swimming short.
Stayed 2 nights in Nov 2024

10/10 Excellent

Harolita

Stayed 2 nights in Dec 2024

8/10 Good

Sylvestre

Liked: Cleanliness
Place is ok.
Stayed 2 nights in Dec 2024

4/10 Poor

Lisa

Stayed 6 nights in Dec 2024

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Dec 2024

4/10 Poor

Erick

Disliked: Cleanliness, property conditions & facilities
First my inconvenience to check in! The building is to old and rooms aren’t what you see in the pictures The area to much homeless people
Stayed 2 nights in Dec 2024

6/10 Okay

Perrin Akua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There is only 1 restaurant close and it's a breakfast spot. Everything is on the opposite side of the freeway and is a long walk. All staff was great! The first room I was put in had a horrible smell 202, so they put me in a different room. I did get woken up a few times because of freeway noise. When I come back to Arizona I know where not to stay. I would not recommend to friends or family.
Stayed 6 nights in Dec 2024

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

darrell

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Staff that check us in was very understanding about finding our initial assigned room had some issues and he was able to find us another room.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desayuno deficiente
Desayuno deficiente, tienes que avisar que se acabo el café, agua y desayuno,
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kedar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

4/10 Poor

David, Oceanside

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is an older hotel without the daily maid service.
Stayed 4 nights in Nov 2024

8/10 Good

Sergio

.
Stayed 3 nights in Nov 2024