Springhill Suites By Marriott Phoenix Downtown

3.0 star property

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Photo gallery for Springhill Suites By Marriott Phoenix Downtown

Exterior
Property amenity
Property amenity
Lobby
Premium bedding, desk, iron/ironing board, free cribs/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

Map
802 E Van Buren St, Phoenix, AZ, 85006
  • Phoenix Convention Center
    ‪7 min walk‬
  • Chase Field
    ‪11 min walk‬
  • Footprint Center
    ‪15 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪9 min drive‬

Room options

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds, Non Smoking

  • 419 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, Multiple Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 419 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Springhill Suites By Marriott Phoenix Downtown

3-star hotel in Downtown Phoenix
An outdoor pool, a 24-hour fitness center, and a hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Change of towels is available on request.
Springhill Suites By Marriott Phoenix Downtown offers 121 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with twin sofa beds. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Springhill Suites By Marriott Phoenix Downtown provides a hot tub and a 24-hour fitness center. Wired and wireless Internet access is complimentary. A business center is on site at this 3-star property. A complimentary breakfast is offered. Event facilities measuring 495 square feet (46 square meters) include conference space. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Springhill Suites By Marriott Phoenix Downtown is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 495 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Springhill Suites By Marriott Phoenix Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 864 out of 1206 reviews
Rating 8 - Good. 234 out of 1206 reviews
Rating 6 - Okay. 61 out of 1206 reviews
Rating 4 - Poor. 26 out of 1206 reviews
Rating 2 - Terrible. 21 out of 1206 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice and clean and our room was very spacious and very clean as well!
Stayed 1 night in Dec 2024

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2024

10/10 Excellent

Rajwinder, Niagara Falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Pool unfortunately was out of order but that's not staff's issue
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, easy to get to, comfortable and inviting.
Stayed 2 nights in Dec 2024

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient
Stayed 3 nights in Dec 2024

6/10 Okay

Marius

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed is too soft. Otherwise it is good.
Stayed 1 night in Dec 2024

10/10 Excellent

Leila

Stayed 1 night in Dec 2024

8/10 Good

Inder

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient place to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

michael

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
My stay was fantastic and the room was perfect for my needs.
Stayed 1 night in Dec 2024

8/10 Good

Lixin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. The breakfast is good. Room is big and clean, but overall the facilities are little old.
Stayed 2 nights in Dec 2024

10/10 Excellent

PATRICK

Stayed 3 nights in Dec 2024

10/10 Excellent

Sreejith

Liked: Cleanliness, staff & service, property conditions & facilities
pretty big room.
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tanya Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Dec 2024

4/10 Poor

Todd

Traveled with family
Disliked: Property conditions & facilities
I thought I was booking a nice clean room for my family- the second we got here- they complained Hair in the bed- hair on the towels- shower from like 20 years ago- just not a pleasant environment. I would have happily paid more for better- but I thought I would at least get slightly above average in the cleanliness department.
Stayed 1 night in Dec 2024

8/10 Good

Ryan

Stayed 2 nights in Nov 2024

8/10 Good

Lisa, Westfield

Liked: Cleanliness
Ice machine do not get cleaned lots and lots of mold comes into your cup
Stayed 1 night in Dec 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short overnight stay. Staff was friendly and rooms were clean. Parking lot was monitored by security overnight which was nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Debra, Tucson

Liked: Cleanliness, staff & service
Room was very nice upon arrival & clean! Staff was excellent!
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel for what it is. I will be staying here more often
Stayed 11 nights in Dec 2024

10/10 Excellent

Meagan

Stayed 1 night in Nov 2024

6/10 Okay

Alisha

Liked: Staff & service
Stayed 2 nights in Dec 2024