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Luxury Villa, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Luxury Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Villa, Poolside

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from December 5 2022 to December 31 2024 (dates subject to change):

  • One of the swimming pools

Property Features

Step outside to unwind on the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Shells Resort & Spa Phu Quoc like an outdoor pool and a steam room.

The resort offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This luxury resort also offers a garden and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Shells Resort & Spa Phu Quoc is a smoke-free property.

  • Couples/private dining
  • Number of outdoor pools - 1
  • Free airport transportation
  • Full-service spa
  • 24-hour front desk
  • Beach umbrellas
  • Conference space
  • Business center
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 2014
  • Free self parking
  • Beach sun loungers
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Free valet parking
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • On private beach
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Banquet hall
  • Pool umbrellas
  • Parking (limited spaces)
  • Beach towels
  • Total number of rooms - 134
  • Number of floors - 2
  • Wedding services
  • Garden

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Room Amenities

The Shells Resort & Spa Phu Quoc offers 134 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Cribs/infant beds (complimentary) are also available.

  • Air conditioning
  • Room service (limited hours)
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Rainfall showerhead
  • Balcony or patio
  • Free cribs/infant beds
  • Electric kettle
  • Towels provided
  • Number of bathrooms - 1
  • Number of beds 3
  • Wardrobe or closet
  • Bed sheets not available

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

FLOW Restaurant - This beachfront restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Spa Services

The onsite spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Minimum age to access spa is 18
  • Reflexology
  • Massages

Nearby Activities

Recreational amenities at the resort include a private beach, an outdoor pool, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 11 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 38.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

Contactless check-out is not available

One child stays free

Debit cards not accepted

Car required

Staffed front desk

Children stay free - maximum age 5

Contactless check-in is not available

No elevators

Children stay free

Service animals not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 38.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

A car is required for transportation to and from this property.

Hotel Names

  • Shell Phu Quoc
  • Shell Resort Phu Quoc
  • Shells Resort Phu Quoc
  • Shells Resort
  • Shells Phu Quoc
  • The Shells Resort & Spa Phu Quoc Island, Vietnam
  • The Shells Resort Spa
  • The Shell Resort Spa
  • The Shells Resort Spa Phu Quoc
  • The Shells & Phu Quoc Phu Quoc
  • The Shells Resort Spa Phu Quoc
  • The Shells Resort & Spa Phu Quoc Resort
  • The Shells Resort & Spa Phu Quoc Phu Quoc
  • The Shells Resort & Spa Phu Quoc Resort Phu Quoc

Hotel Reviews

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