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Alpina Phuket Nalina Resort & Spa

4.5 star property

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Photo gallery for Alpina Phuket Nalina Resort & Spa

Exterior
Point of interest
Deluxe Room, Pool Access | Balcony
Lobby
Children's play area - indoor

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Gym
  • Room service

Explore the area

Map
7/1 Ketkwan Road, A. Moung, Karon, Phuket, 83100
  • Kata Porpeang Market
    ‪8 min walk‬
  • Kata & Karon Walking Street
    ‪11 min walk‬
  • Kata Beach
    ‪18 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪69 min drive‬

Room options

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, blackout drapes

Classic Room

  • 538 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Villa, Private Pool

Villa, Private Pool | Private pool

Villa, Private Pool

  • 2605 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Suite (Jacuzzi Suite)

Grand Suite (Jacuzzi Suite) | Minibar, in-room safe, desk, blackout drapes

Grand Suite (Jacuzzi Suite)

  • 1076 sq ft
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Pool Access

Deluxe Room, Pool Access | Water view

Deluxe Room, Pool Access

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About this property

Alpina Phuket Nalina Resort & Spa

4.5-star Karon resort close to Kata Beach
This smoke-free resort features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Alpina Phuket Nalina Resort & Spa offers 140 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Premium satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Karon resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Gaia Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
In addition to a full-service spa, Alpina Phuket Nalina Resort & Spa features an outdoor pool and a sauna. Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This luxury resort also offers a children's pool, a fitness center, and spa services. Guests can use the outdoor pool and health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Alpina Phuket Nalina Resort & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Tropicana Restaurant - Onsite restaurant.
Pizzeria Mamma Mia - Overlooking the garden, this restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: THB 400 for adults and THB 200 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Pizzeria Mamma Mia
  • Tropicana Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Additional fees apply to children 0-11 years old for breakfast when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 3000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 400 for adults and THB 200 for children
  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: THB 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Alpina Nalina
Alpina Nalina Resort
Alpina Nalina Resort Phuket
Alpina Phuket
Alpina Phuket Nalina
Alpina Phuket Nalina Resort
Alpina Phuket Resort
Nalina
Nalina Phuket
Phuket Nalina
Alpina Phuket Nalina Hotel Karon
Alpina Phuket Nalina Resort & Spa Kata Beach
Alpina Phuket Nalina Resort And Spa
Alpina Phuket Nalina Resort Karon
Alpina Phuket Nalina Karon
Alpina Phuket Nalina Resort & Spa Karon
Alpina Phuket Nalina Resort And Spa
Alpina Phuket Nalina Resort Spa
Alpina Phuket Nalina & Karon
Alpina Phuket Nalina Resort & Spa Karon
Alpina Phuket Nalina Resort & Spa Resort
Alpina Phuket Nalina Resort & Spa Resort Karon

Alpina Phuket Nalina Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 276 out of 800 reviews
Rating 8 - Good. 348 out of 800 reviews
Rating 6 - Okay. 115 out of 800 reviews
Rating 4 - Poor. 39 out of 800 reviews
Rating 2 - Terrible. 22 out of 800 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Phil, Cambridge UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. We had a room with swim up access which was fun. Pool area generally was good, big enough for the numbers of people without being crowded & deep enough for a decent swim. Breakfast buffet was great, wide variety of choices & good coffee. Hotel is a bit tired in places & while not dirty by any means it wasn’t cleaned as well as others we stayed in on this trip. This was a good base for our visit to Kata, the immediate area was quiet yet it was only a 10 min walk to all the beach side restaurants & bars.
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a hotel that is very clean, very friendly, has excellent staff, gives excellent service, a breakfast that suits all and a free hourly transfer to and from Kata beach (5 to 10 minutes level walk away), this is the hotel for you. It is also one of the hotels that organised trips pick you up from for free. (Our current hotel tours charge 2000tbh to pick you up.) Truthfully, the rooms and reception are a little tired, but within a very short time we saw past that, because everything else was so good. We've stayed in three hotels this trip, one was a 5*, the Alpina was the best of them all.
Stayed 6 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with group
Liked: Amenities
Disliked: Staff & service
Great breakfast buffet. Place is clean but old and outdated.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Expected more given the cost
Stayed for 6 nights over xmas 2019. Were given a 'free upgrade' upon arrival but were left feeling very underwhelmed at the condition of the room. Whilst clean, it was extremley outdated, tired and did not reflect the photos from Hotels.com or the price we had paid. In fairness to the hotel, they were very quick to apologise and resolve this, providing us with a suite which felt more in line with our booking costs. The restaurants at the hotel were uninspiring and despite the busy time of year were very quiet, as such didnt each in any of them. Breakfast was included with our stay and was satisfactory. Pool area was great for families, however, there were a few points such as loose tiles or broken slats which had the potential to cause accidents and should be rectified for future guests. After walking around the Kata bay, this hotel does appear to be one of the best on offer, particularly for families. The shuttle bus is both helpful and at hourly intervals throughout the day down to the beach front, however, this is a walkable distance for those wishing to. All in all, happy with our stay but may opt to look for a different bay in Phuket if we are to return.
Stayed 6 nights in Dec 2019

6/10 Okay

Linda

Business traveler
Liked: Cleanliness, staff & service
Prob won't hurry back!
I think it could use an update and a better breakfast for the price.The bed was hard and the rooms are tired.
Stayed 2 nights in Nov 2019

8/10 Good

Patty, vancouver

Traveled with family
the room was not properly cleaned each day condition of bathroom not acceptable. sometimes received clean cups other one clean one dirty, bathroom was not cleaned. beds not properly madeup. floor not always swept. sometime got two new bottles of water but not consistently. sometimes got pool towels new sometimes not. hotel did not appear to be upkept like black on walls umbrellas some broken around pool.
Stayed 4 nights in Nov 2019

6/10 Okay

Raniel

Liked: Staff & service
Disliked: Property conditions & facilities
Good location, but outdated, bad wifi, and noises
The second hotel on our honeymoon trip was to the Alpina Phuket near Kata Beach. It was in a good location (10 min from Kata Beach), and easy to move around using tuk tuks and taxis. However, the actual room was outdated, and looked dark due to the dark furniture, drapes, and dustiness. Also, the wifi was spotty throughout the room. However, the A/C was strong. I would probably not stay again, since we were looking for a place to relax and rest from the day's activities. One great aspect: the breakfast food was really good! And the staff, both at the front desk, as well as at breakfast, were really nice, helpful, and always smiling.
Stayed 2 nights in Nov 2019

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Bed is a bit uncomfortable, connection to WiFi wasn’t good
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 18 nights in Oct 2019

10/10 Excellent

S, India

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Great ambience and amenities.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 8 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

JONATHON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic but a touch dated
If they update the rooms then it becomes a 5 star hotel.
Stayed 9 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 6 nights in Oct 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
amazing pool entry room.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 8 nights in Oct 2019

6/10 Okay

samuel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ok but would not return
Good location as close to nearby restaurants and night markets etc. the reception staff definitely need some lessons in customer service. They should ask the room service/cleaning staff to teach them as those guys were fantastic. Room was very nice but we booked pool access but had it at the other end of the hotel so the WiFi was awful. Had to sit in the lobby to get any signal. Overall, was ok. Probably wouldn’t book again. Also, the pool access was a bit of a let down as they obviously don’t clean that part as well. There was constantly debri on top of the water and looked a bit off putting.
Stayed 5 nights in Oct 2019

8/10 Good

Danielle

Liked: Cleanliness, staff & service, room comfort
Nice Hotel but needs updating/TLC
My partner and I stayed at the resort for 6 nights. The staff were very friendly and the service was also very good with no issues. I would say the hotel is nice however, my partner and I both agreed it needs a little bit of TLC and updating. Our room had damp on the walls which you could smell as soon as you entered and the furniture was very warn. There was also a huge chunk of wall missing form the pillar next to our balcony (we stayed in one of the swim up rooms). We went at the end of Sep/beginning of Oct which meant the hotel and surrounding area was very quiet, but this did mean we had plenty of room when swimming and relaxing. Overall we were very happy with our stay but would probably try and different location next time.
Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool access and the friendly staff who cleaned our room.
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Not a 4* hotel
Don’t expect a 4* property, it’s nice but not the standard I was expecting after travelling for 3 months in various countries. The WiFi didn’t work at all during my stay. The room is old and needs work doing to it, the bathroom looked filthy but it was just limescale No breakfast, free breakfast in the 3* I booked afterwards
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Could be a wonderful.hotel. just a bit tired on the outside and in the rooms . Quite a lot of mould in the bathroomand shower heads not at all clean . Staff were lovely and breakfast was good value.
Stayed 13 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is great and the staffs are nice.. The environment is quite and relaxing. Great to have a nice vacation..
Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The room was spacious but the whole resorts needs updating.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a beautiful resort to visit especially for the price! Between the pool, tiki bar, and restaurants on site we had such a great time.
Stayed 8 nights in May 2019