Nickelodeon Hotels & Resorts All Inclusive Riviera Maya
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
Activities and facilities/equipment
Land activities
- Fitness facilities
- Kids club
Lessons/classes/games
- Aerobics
- Cooking
- Dancing
- Pilates
- Yoga
Entertainment
- Onsite entertainment and activities
- Onsite live performances
- Theme parties
Not included
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Childcare
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- 24-hour room service
- Buffet-style meals included
- A la carte dining included
- Fitness facilities included
- Premium food items included
- Childcare not included
- Scuba diving excursions not included
- Scuba diving certification not included
- All available beverages included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Offsite tours not included
- Scuba diving lessons not included
- Yoga classes/lessons included
- Pilates classes/lessons included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- Onsite entertainment and activities included
- Gratuities included
- Cooking classes/lessons included
- Additional gratuities accepted
- Kids club included
- All meals included
- Onsite live performances included
- Theme parties included
Property Features
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
In addition to a full-service spa, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma features a complimentary water park and a lazy river. Dining is available at one of the hotel's 6 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 swim-up bars and 3 bars/lounges. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.
This all-inclusive hotel also offers an outdoor pool, a children's pool, and a 24-hour health club. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma is a smoke-free property.
- Walkway to water
- Lazy river
- Waterslide
- Children's games
- Number of outdoor pools - 1
- Water dispenser
- Elevator
- Fitness facilities
- Free airport transportation
- 24-hour front desk
- Free grocery shopping service
- Porter/bellhop
- Free self parking
- Dry cleaning/laundry service
- Games
- Limo or town car service available
- Free reception
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Shopping on site
- Total number of rooms - 280
- Accessible airport shuttle
- Number of floors - 6
- Number of buildings/towers - 1
- 24-hour health club
- Coffee/tea in common areas
- Number of bars/lounges - 3
- Full-service spa
- Number of swim-up bars - 2
- Free water park access
- Spa treatment room(s)
- Grocery/convenience store
- Tours/ticket assistance
- Year Built - 2021
- Evening entertainment
- Free pool cabanas
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Babysitting or childcare (surcharge)
- Smoke-free property
- Children's club (free)
- Supervised childcare/activities (surcharge)
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Proposal/romance packages available
- Wheelchair accessible – no
- Number of restaurants - 6
- Laundry facilities
- Wedding services
- Garden
- Outdoor entertainment area
- Multilingual staff
- Outdoor furniture
Family Friendly Amenities
- Family property
- Free water park access
- Number of outdoor pools - 1
- Children's pool
- Lazy river
- Waterslide
- Free WiFi
- Children's club (free)
- Grocery/convenience store
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Playground on site
- Free cribs/infant beds
Room Amenities
Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma offers 280 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Frette Italian sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
- Air conditioning
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Desk
- Premium bedding
- Separate sitting area
- Turndown service
- Free bottled water
- In-room childcare (surcharge)
- Slippers
- Separate bathtub and shower
- Satellite TV service
- Free WiFi
- Frette Italian sheets
- Individually furnished
- Individually decorated
- Memory foam mattress
- Deep soaking bathtub
- Rainfall showerhead
- Furnished balcony
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Minibar (stocked, free items)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 2
- Smart TV
- Number of beds 2
- Soap
- Shampoo
- Toilet paper
- Children's dinnerware
- Changing table
- Laptop-friendly workspace
- Child-size bathrobes
- Child-size slippers
- Restaurant dining guide
- Wardrobe or closet
- Toothbrush and toothpaste available
- Number of days between towel changes: 2
- Number of days between bed sheet changes: 2
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary manager's reception is offered each day.
YACHT CLUB, WORLD CUISINE - Onsite restaurant.
GOOD BURGER™ - Onsite family restaurant. Open daily.
BIKINI BOTTOM BAR™ & GOUR - Onsite theme restaurant. Open daily.
PIAZZA™ - Onsite family restaurant. Open daily.
LE SPATULA – MARKET DININ - Onsite theme restaurant. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.
Spa Services
NÁAY SPA has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
- Number of treatment rooms 7
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Steam room in spa
- Sports massage
- Massages
Nearby Activities
A 24-hour health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Pilates classes on site
- Playground on site
- Fitness classes on site
- Scuba diving on site
- Swimming nearby
- Yoga classes/instruction on site
Hotel Policies
Payment types
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.
Contactless check-out is not available
One child stays free
Car not required
Staffed front desk
Children stay free - maximum age 2
Contactless check-in is not available
LGBTQ friendly
Children stay free
Service animals not allowed
Debit cards
Children and extra beds
- Children are welcome.
- Kids stay free! One child 2 years old or younger stays free when using existing bedding.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
A car is not required for transportation to and from this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Nickelodeon Hotels Resorts Riviera Maya
- Nickelodeon Hotels Resorts All Inclusive Riviera Maya
Hotel Reviews
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