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The Plettenberg Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Plettenberg Hotel

2 outdoor pools, pool umbrellas, sun loungers
Exterior
Premier Suite | Living area | 43-inch Smart TV with satellite channels, TV
Premium bedding, in-room safe, individually decorated
Beach nearby, white sand, beach umbrellas, beach towels

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
40 Church Street, Garden Route, Plettenberg Bay, Western Cape, 6600
  • Plettenberg Bay Beach
    2 min walk
  • Van Plettenberg Beacon
    12 min walk
  • Europa
    6 min walk
  • Plettenberg Bay (PBZ)
    10 min drive

Room options

View all photos for Double Room

Double Room | Premium bedding, in-room safe, individually decorated

Double Room

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, in-room safe, individually decorated

Luxury Room

  • 398 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Suite, Non Smoking, Partial Sea View

Suite, Non Smoking, Partial Sea View | Premium bedding, in-room safe, individually decorated

Suite, Non Smoking, Partial Sea View

  • 517 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, in-room safe, individually decorated

Premier Suite

  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

About this property

The Plettenberg Hotel

5-star Plettenberg Bay hotel with restaurant
Spend the day catching some rays at the nearby beach, relaxing by one of The Plettenberg Hotel's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
The Plettenberg Hotel offers 37 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 43-inch Smart televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Plettenberg Bay hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fresh Wellness Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
The Plettenberg Hotel features 2 outdoor swimming pools and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This luxury hotel also offers spa services, a terrace, and gift shops/newsstands. Guests can use the health club at a partner property. Onsite uncovered self parking is complimentary.

The Plettenberg Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Restaurant at Plettenberg - Overlooking the ocean and pool, this restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
SandBar - Onsite cocktail bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: ZAR 220 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant at Plettenberg
  • SandBar

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Shopping
  • Steam room
  • Surfing/bodyboarding

Family friendly

  • 2 outdoor pools
  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between May 15 and June 30.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 1350.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 220 per person
  • Rollaway bed fee: ZAR 1350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hotel Plettenberg
Plettenberg Hotel
The Plettenberg Hotel Hotel
The Plettenberg Hotel Plettenberg Bay
The Plettenberg Hotel Hotel Plettenberg Bay

The Plettenberg Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 109 out of 134 reviews" "
Rating 8 - Good. 18 out of 134 reviews" "
Rating 6 - Okay. 4 out of 134 reviews" "
Rating 4 - Poor. 2 out of 134 reviews" "
Rating 2 - Terrible. 1 out of 134 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Liked: Cleanliness, amenities
Wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Great location. Friendly, attentive staff. Impeccable service at every stage.
Stayed 1 night in Sep 2024

10/10 Excellent

Adrian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this place! We came for our honeymoon and absolutely enjoyed it! The staff was amazing!
Stayed 1 night in Sep 2024

10/10 Excellent

Marwan

Stayed 2 nights in Aug 2024

10/10 Excellent

Annamarie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - small and quiet with a good restaurant and wonderful service.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 1 night in Mar 2024

10/10 Excellent

SWISS HOUSE

Stayed 2 nights in Jan 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, amenities
Noisy at night
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Guy

Stayed 3 nights in Nov 2023

10/10 Excellent

hayley

Stayed 2 nights in Nov 2023

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel with spectacular service! We had an incredible suite with world class sea views. Staff are wonderful, held, friendly and fun!
Stayed 2 nights in Oct 2023

8/10 Good

PATRICK

Excellent location and security.
Stayed 2 nights in Sep 2023

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, staff and room. The hotel is great and all the amenities in our room were amazing. I would highly recommend this hotel 10 out of 10
Stayed 1 night in Sep 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Epic
What an amazing hotel! This was one of the highlights on our trip - the staff are next level friendly and helpful :) . The hotel was a highlight of our trip, the views were amazing, breakfast was great - we cannot wait to come back. Special thanks to Samantha on reception for been so lovely and helpful for us.
Stayed 2 nights in Sep 2023

10/10 Excellent

Chanel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful furnishings. Superb food. Excellent views. Professional and friendly and helpful staff. Only one issue that door leading into room not soundproof and lock not according to international safety standards.
Stayed 3 nights in Feb 2023

10/10 Excellent

martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were magnificent. The service was outstanding.
Stayed 4 nights in Feb 2023

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

arik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service excellent hotel
Stayed 1 night in Dec 2022

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifull Hotel
Sadly, only a one night stop over whilst travelling the Garden Route, but we will go back for longer. Superb hotel with great service and very friendly staff. Room was large and spotless, and the food was delicious both evening meal and breakfast.
Stayed 1 night in Oct 2022

10/10 Excellent

Anna Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Laura, Bedford

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We had a lovely 1 night stay at Plettenberg whilst visiting the elephant sanctuary. Staff very amazing and very friendly. Food, drinks and views exceptional. Would definitely recommend
Stayed 1 night in Aug 2022

10/10 Excellent

Alison, Wilton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with an old fashioned sense of service. We parked directly outside the hotel and had a lovely welcome from one of the managers who showed us our rooms ( in the annex) - our bags were brought up straight away. It was my birthday so they had upgraded us to a suite with a partial sea view. The rooms were spacious and comfortable with hairdryers and Milton brown toiletries. We didn’t use either of the pools as it was cold but they looked clean and inviting. We had pre dinner drinks in the bar and ate dinner in the restaurant - all very well presented and delicious. Would happily stay again. Delightful shopping area at the top of the street too.
Stayed 1 night in Jul 2022

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful views of Plettenberg Bay in classy setting
Stayed 3 nights in Apr 2022

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot. Friendly service.
Stayed 2 nights in Mar 2022