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Crowne Plaza Plymouth by IHG

4.0 star property

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Photo gallery for Crowne Plaza Plymouth by IHG

City view
Meeting facility
Spa reception
Lunch, dinner served; local and international cuisine, ocean views
In-room safe, desk, laptop workspace, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Pool
  • Breakfast available
  • Room service

Explore the area

Map
Armada Way, Plymouth, England, PL1 2HJ
  • Hoe Park
    ‪1 min walk‬
  • Plymouth Gin Distillery
    ‪5 min walk‬
  • Plymouth Dome
    ‪6 min walk‬
  • Plymouth (PLH-Plymouth City)
    ‪25 min drive‬

Room options

View all photos for Premium Room

In-room safe, desk, laptop workspace, soundproofing

Premium Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Twin Beds, Accessible

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, soundproofing

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | In-room safe, desk, laptop workspace, soundproofing

Premium Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Business Lounge Access, Sea View

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed, Business Lounge Access, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed, Accessible

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Business Lounge Access, Sea View

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed, Business Lounge Access, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Plymouth by IHG

4-star hotel in Barbican
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a sauna, and a 24-hour business center are onsite.
Crowne Plaza Plymouth by IHG offers 211 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Crowne Plaza Plymouth by IHG provides a health club and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 7316 square feet (680 square meters) include conference space. This eco-certified hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Parking is available onsite for a surcharge.

Crowne Plaza Plymouth by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Marco Pierre White - Overlooking the ocean, this steakhouse specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Drakes Lounge & Bar - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Croatian, Czech, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Drakes Lounge & Bar
  • Marco Pierre White

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 7,316 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Grab bar in shower (28 inches high)
  • Roll-in shower (43 inches wide)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Self parking fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Plymouth
Holiday Inn Plymouth
Plymouth Holiday Inn
Holiday Inn Plymouth Hotel Plymouth
Holiday Inn Plymouth Hotel
Crowne Plaza Plymouth Hotel
Crowne Plaza Plymouth
Crowne Plaza Plymouth by IHG Hotel
Crowne Plaza Plymouth an IHG Hotel
Crowne Plaza Plymouth by IHG Plymouth
Crowne Plaza Plymouth by IHG Hotel Plymouth

Crowne Plaza Plymouth by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 489 out of 1001 reviews
Rating 8 - Good. 334 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sheena

Liked: Cleanliness, room comfort
Disliked: Staff & service
Lots of niggles at a place we have always loved
We have stayed at Crowne Plaza on a number of times while visiting family and have been very happy. However, it is now looking tired and the service is not so good. Lots of niggles: Room extremely cold on check in, had to put the heating on then go to the bar while warmed up; no shower gel in shower which never got filled despite reporting it twice, the washbasin is blocked, window dirty obstructing view in restaurant, long wait to get served at bar, decor tatty in places. However, clean, comfortable and an excellent breakfast
Stayed 3 nights in Nov 2024

10/10 Excellent

Willem

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Lovely stay, nice big room anf breakfast is great as you can have the help yourself, or can order something to be made fresh. Lovely views of the sea from the restaurant.
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd stay - staff great and view from restaurant amazing
Stayed 1 night in Nov 2024

6/10 Okay

JOANNA

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was in need of refurbishment in the bathroom. Missing tile. Dirty grout in the bath area. Cracks on sink , big piece wood missing on bottom bathroom door. We stayed for 2 nites for hospital appointments. On returning to our room , it hadn’t been done. Even though we had been out for hours , no towels bed not done no replacement refreshments. At the prices we pay I expect better. I am 61 years old and tbh, have stayed at this hotel originally since I was 15 years old with my parents. This is the 1st time I have had a complaint.
Stayed 2 nights in Nov 2024

2/10 Terrible

Mark

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
sink in bathroom took ten minutes to empty, bath was disgusting with grime. Had to also climb into a bath to have a shower in 2024?
Stayed 1 night in Nov 2024

10/10 Excellent

Debs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good centrally located hotel
Would definitely recommend this hotel. Lovely rooms, good location and super friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Catherine

Stayed 1 night in Nov 2024

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 stay
Reception staff were very helpful and polite. We were able to check in early. They recommended that we join the IHG group for some money off of our bill in the restaurant later that night. Room was very clean and had everything you needed. Restaurant was lovely, great view and amazing staff. Great breakfast in the morning, full English and continental options.
Stayed 1 night in Nov 2024

10/10 Excellent

Olly

Stayed 1 night in Oct 2024

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable bed ever! Staff friendly, very clean, all amenities to hand. Perfect for one night stay.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and had a good atmosphere. The staff were very friendly and helpful. The facilities were very good, I would definitely stay there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Susan

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in a great location
Stayed 1 night in Nov 2024

8/10 Good

Jane

Beautiful stay and thank you so much. Missed bar snacks and lite bites/salads etcetera at Reception level but lovely welcome and cappuccino/yoghurt treats from Alex, beautifully presented/-… Reception helpful and attentive/friendly//-…. Mickey in Health Club fabulous Swimming pool oddly shallow making it difficult to enjoy a quality swim which was a bit disappointing but would stay here again xx Thank you
Stayed 1 night in Oct 2024

8/10 Good

Francilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicola

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Susan

Traveled with family
20 minutes to check in
20 minute queue to check in did not start the trip well. 2 receptionist, 2 guests receiving attention and then myself in the queue. 20 minutes just not good enough. Concierge sat at her desk, no guests to deal with fully aware how long I was in the queue. Another member of reception staff kept popping her head round but no attempt to help out. Very poor.
Stayed 1 night in Oct 2024

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mike, Reading

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was messed up as they had lost one of our room bookings, despite having received confirmation both from Expedia, and the hotel. There is now only one price for Breakfast; £19.95 covering all options. That's a bit pricey!!! However, the main restaurant was excellent.
Stayed 3 nights in Oct 2024

6/10 Okay

Helen

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Lovely position
Excellent position with great views. The steakhouse is particularly nice; that’s where breakfast was as well. The room was a bit tired. The bath was orange with rust and there were panels missing in the bedroom. But it was clean and comfortable.
Stayed 1 night in Oct 2024