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Crowne Plaza Plymouth by IHG

4.0 star property

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Photo gallery for Crowne Plaza Plymouth by IHG

City view
In-room safe, desk, laptop workspace, soundproofing
Lunch, dinner served; local and international cuisine, ocean views
Spa reception
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Armada Way, Plymouth, England, PL1 2HJ
  • Hoe Park
    ‪1 min walk‬
  • National Marine Aquarium
    ‪12 min walk‬
  • Royal William Yard
    ‪4 min drive‬

Room options

View all photos for Premium Room

In-room safe, desk, laptop workspace, soundproofing

Premium Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible Bathtub

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Twin Beds, Accessible Bathtub

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, soundproofing

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | In-room safe, desk, laptop workspace, soundproofing

Premium Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed, Accessible Bathtub

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed, Club Lounge Access

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access, Sea View

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed, Club Lounge Access, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

New Continental Hotel, Sure Hotel Collection by Best Western

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (978)
The price is $79
per night
$95 total
includes taxes & fees
Apr 20 - Apr 21
New Continental Hotel, Sure Hotel Collection by Best Western

About this property

Crowne Plaza Plymouth by IHG

4-star hotel in Barbican
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a sauna, and a 24-hour business center are onsite.
Crowne Plaza Plymouth by IHG offers 211 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Crowne Plaza Plymouth by IHG provides a health club and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 7316 square feet (680 square meters) include conference space. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Parking is available onsite for a surcharge.

Crowne Plaza Plymouth by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Marco Pierre White - Overlooking the ocean, this steakhouse specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
Drakes Lounge & Bar - Onsite lobby lounge. Open daily.
Late night fare is available from 24-hour room service.

Languages

Bulgarian, Croatian, Czech, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Drakes Lounge & Bar
  • Marco Pierre White

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 7,316 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Grab bar in shower (28 inches high)
  • Roll-in shower (43 inches wide)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Self parking fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Plymouth
Holiday Inn Plymouth
Plymouth Holiday Inn
Holiday Inn Plymouth Hotel Plymouth
Holiday Inn Plymouth Hotel
Crowne Plaza Plymouth Hotel
Crowne Plaza Plymouth
Crowne Plaza Plymouth by IHG Hotel
Crowne Plaza Plymouth an IHG Hotel
Crowne Plaza Plymouth by IHG Plymouth
Crowne Plaza Plymouth by IHG Hotel Plymouth

Crowne Plaza Plymouth by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 494 out of 1003 reviews
Rating 8 - Good. 330 out of 1003 reviews
Rating 6 - Okay. 88 out of 1003 reviews
Rating 4 - Poor. 51 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Stayed 1 night in Dec 2023

10/10 Excellent

stuart

Stayed 3 nights in Dec 2024

10/10 Excellent

Oliver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, excellently located, and a good breakfast. A very good stay.
Stayed 1 night in Dec 2024

8/10 Good

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Traveled with family
Disliked: Room comfort
Very loud - didn’t sleep well
Went to hotel for a night away with the kids. Room was big enough but with two young kids, we were placed in Room 401. Directly opposite the lifts where everyone seemed to be very loud, including at 3.30AM!!!
Stayed 1 night in Dec 2024

4/10 Poor

Derick

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Crowne Plaza Plymouth - Not a good experience.
My room was very cold on arrival and i had to call maintenance to get the heating to switch on, once it was switch on i realised that other guests must have switched it off because it was very noisy and kept beeping so had to switch it off to get to sleep. Also avoid rooms on the 10th Floor below the kitchen. I was woken up at 5.45 but the kitchen staff starting to prep for breakfast., So all in all a very poor experience.
Stayed 1 night in Dec 2024

4/10 Poor

Rob

Disliked: Cleanliness, staff & service, room comfort
Annual Plymouth visit
We stayed in room 102 a year ago, came back this weekend to stay in the same room, shower doesn't drain, kettle switch is temperamental, and TV would not turn on. I did inform staff this of these problems a year ago. I went again politely on check out to reception explained the same problems, absolutely nil care. Also I explained that we should of had breakfast included but I could only speak with a virtual assistant at Hotels.com again no care, left felling that was our worst hotel experience of 2024 will not be returning as we have the three years previously
Stayed 1 night in Dec 2024

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JANET

Stayed 1 night in Dec 2024

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful view from breakfast penthouse, staff all so friendly, all very clean
Stayed 1 night in Dec 2024

6/10 Okay

Sheena

Liked: Cleanliness, room comfort
Disliked: Staff & service
Lots of niggles at a place we have always loved
We have stayed at Crowne Plaza on a number of times while visiting family and have been very happy. However, it is now looking tired and the service is not so good. Lots of niggles: Room extremely cold on check in, had to put the heating on then go to the bar while warmed up; no shower gel in shower which never got filled despite reporting it twice, the washbasin is blocked, window dirty obstructing view in restaurant, long wait to get served at bar, decor tatty in places. However, clean, comfortable and an excellent breakfast
Stayed 3 nights in Nov 2024

10/10 Excellent

Willem

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Lovely stay, nice big room anf breakfast is great as you can have the help yourself, or can order something to be made fresh. Lovely views of the sea from the restaurant.
Stayed 1 night in Nov 2024

6/10 Okay

Andrew

Stayed 2 nights in Nov 2024

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd stay - staff great and view from restaurant amazing
Stayed 1 night in Nov 2024

6/10 Okay

JOANNA

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was in need of refurbishment in the bathroom. Missing tile. Dirty grout in the bath area. Cracks on sink , big piece wood missing on bottom bathroom door. We stayed for 2 nites for hospital appointments. On returning to our room , it hadn’t been done. Even though we had been out for hours , no towels bed not done no replacement refreshments. At the prices we pay I expect better. I am 61 years old and tbh, have stayed at this hotel originally since I was 15 years old with my parents. This is the 1st time I have had a complaint.
Stayed 2 nights in Nov 2024

2/10 Terrible

Mark

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
sink in bathroom took ten minutes to empty, bath was disgusting with grime. Had to also climb into a bath to have a shower in 2024?
Stayed 1 night in Nov 2024

10/10 Excellent

Debs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good centrally located hotel
Would definitely recommend this hotel. Lovely rooms, good location and super friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Catherine

Stayed 1 night in Nov 2024

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 stay
Reception staff were very helpful and polite. We were able to check in early. They recommended that we join the IHG group for some money off of our bill in the restaurant later that night. Room was very clean and had everything you needed. Restaurant was lovely, great view and amazing staff. Great breakfast in the morning, full English and continental options.
Stayed 1 night in Nov 2024

10/10 Excellent

Olly

Stayed 1 night in Oct 2024

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most comfortable bed ever! Staff friendly, very clean, all amenities to hand. Perfect for one night stay.
Stayed 1 night in Nov 2024