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Hotel Excelsior

3.0 star property

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Photo gallery for Hotel Excelsior

2 outdoor pools
Reception
Family Quadruple Room | Free WiFi
Front of property
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

Map
Rua Doutor Francisco Faria Lobato, 153, Poços de Caldas, MG, 37701-045
  • SESC Pocos de Caldas Community Center
    ‪2 min walk‬
  • Jose A Junqueira Park
    ‪5 min walk‬
  • Thermas Antonio Carlos
    ‪5 min walk‬

Room options

View all photos for Economy Double or Twin Room, City View

Economy Double or Twin Room, City View | Free WiFi

Economy Double or Twin Room, City View

  • 107.6 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Room

Basic Room | Free WiFi

Basic Room

  • 96.9 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Free WiFi

Family Quadruple Room

  • 118.4 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Hotel Excelsior

3-star hotel in Região Urbana Homogênea IX
Along with 2 outdoor pools, this hotel has a restaurant and a children's pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Hotel Excelsior offers 30 accommodations. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on request.
2 outdoor swimming pools are on site along with a children's pool.
Hotel Excelsior features 2 outdoor swimming pools and a children's pool. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Complimentary uncovered self parking is available on site.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Hotel Excelsior has a restaurant on site.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

More

  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from January 22 2025 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Excelsior
Hotel Excelsior Hotel
Hotel Excelsior Poços de Caldas
Hotel Excelsior Hotel Poços de Caldas

Hotel Excelsior Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 8 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MARCOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente.
Gostei muito. Indico. Minha família foi bem recebida. O hotel não é novo, mas gostei desde que fui recepcionada até a saída.
Stayed 2 nights in Jan 2025

8/10 Good

Ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

HÉLIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Deivyane

Não se hospedem
Funcionários educados. Apartamento ok. Estacionamento ok Piscina aparentemente limpa, mas não utilizei. Café da manhã ruim. Teve um dia que não tinha queijo. Perguntei a senhora da copa e informaram que o fornecedor não tinha ido levar. Pães e bolo Velho. Saímos uma diária antes. Banheiro sem muito conforto.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ailton Cazuza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei minha estadia. O pessoal sao atenciosos,excelente cafe da manha. Tudo limpo. Voltaria novamente.
Stayed 7 nights in Dec 2024

6/10 Okay

Nilton

Traveled with family
Disliked: Property conditions & facilities, room comfort
Hotel bem simples. Localização boa.
Stayed 1 night in Dec 2024

10/10 Excellent

Rosemeire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local limpo, bem localizado, atendimento da equipe muito boa. Jogo de cama limpos e cama confortavel.
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom - simples e honesto. Atendimento excelente, precisei antecipar meu check-in e me atenderam com muita educação. O quarto estava muito limpo e era bem arejado, sem sinal de mofo.
Stayed 1 night in Dec 2024

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tranquilo
Hotel tranquilo, café da manhã otimo com variedades. Hotel silencioso com estacionamento e proximo as atrações turísticas.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024