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Ruins Chaaya Hotel

4.0 star property

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Photo gallery for Ruins Chaaya Hotel

Fountain
Front of property
Lobby sitting area
Deluxe Twin Room, 1 Bedroom, Garden View | 1 bedroom, minibar, in-room safe, desk
Fountain

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
2nd Canal, New Town, Polonnaruwa, North Central Province, 51000
  • Polonnaruwa Archaeological Museum
    ‪3 min drive‬
  • Parakrama Samudra
    ‪3 min drive‬
  • Shiva Devalaya
    ‪3 min drive‬
  • Sigiriya (GIU)
    ‪83 min drive‬

Room options

View all photos for Deluxe Twin Room, 1 Bedroom, Garden View

Deluxe Twin Room, 1 Bedroom, Garden View | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room, 1 Bedroom, Garden View

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Ruins Chaaya Hotel

4-star Polonnaruwa hotel with private balconies
This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. Free English breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Ruins Chaaya Hotel offers 12 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Polonnaruwa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Complimentary self parking and valet parking are available on site.

Ruins Chaaya Hotel is a smoke-free property.

A complimentary English breakfast is served each morning between 7 AM and 10 AM.
Ruins Chaaya Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 15

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Ruins Chaaya Hotel Polonnaruwa
Ruins Chaaya Polonnaruwa
Ruins Chaaya
Ruins Chaaya Hotel Hotel
Ruins Chaaya Hotel Polonnaruwa
Ruins Chaaya Hotel Hotel Polonnaruwa

Ruins Chaaya Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 3 out of 14 reviews
Rating 8 - Good. 10 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great value.
Great hotel, lovely room and good food. This was the best value for money hotel we stayed at of the 10 we used in Sri Lanka. It was quiet, looked after and welcoming. With views of the rice fields and even eagles flying over them this place was perfect. You can cycle to the ruins in about 10 minutes and yet avoid the hustle of some other areas. Very recommended.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Good place to stay. Management is very friendly. But staff need to be trained more.
Stayed 1 night in Dec 2018

8/10 Good

KayB, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel & staff. Comfortable rooms. Good quality food in restaurant 👍
Stayed 1 night in Apr 2018

8/10 Good

Paragi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2018

8/10 Good

NEIL

Liked: Cleanliness, staff & service, room comfort
Ruins chaaya could do better
Hi this hotel is huge but we were the only people in the restaurant why because they had no guests possibly because of the time of year. We did have an issue with serving our room butt he operations manager soon sorted out the problem. It was evident that the staff needed hospitality training but they did their best. This could be a very could hotel but they need to concentrate on their staff the hotel itself is minders and comfortable.
Stayed 2 nights in Sep 2017

8/10 Good

Richard, east Sussex

Liked: Cleanliness, staff & service, room comfort
Impressive reception
Very impressive entrance & reception area & very attentive staff. Food good but restaurant very large & more suited to large functions such as weddings. Room excellent but no other facilities not even a bar.however very good for overnight stay.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
夜到着し、従業員に翌朝のトクトク手配を依頼していたにも関わらず、朝確認すると「予約していない。 「これから手配する」との回答で30分近く待たされた。 列車時間ギリギリに間に合ったが、こちらから確認しないと不安を覚える対応が残念ですネ。
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
中心地から少し離れていますが、周りを美しい田園に囲まれた素晴らしい環境のホテルです。 その割にお客さんがあまりいなかったので穴場といってよいでしょう。 壊れた靴を従業員の方が直してくださったのも良い思い出です。
Stayed 1 night in Jan 2019

8/10 Good

Jørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Nice place to stay. They only had one bottle of redwine and no beer. But it was no problem to bring our own wine and beer and drink it in the restaurant. The food is freshly made and very tasty. Reception is smiling and helpfull. Good clean rooms - really wothe a visit.
Stayed 1 night in Dec 2018

8/10 Good

Stefan, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large hotel
Big hotel, a little bit off-site. Nice staff, lots of breakfast
Stayed 2 nights in Aug 2018

8/10 Good

carla cecilia

Liked: Staff & service, property conditions & facilities, room comfort
Ótima localização
Ótima localização perto dos pontos turísticos o hotel possui bicicletas para alugar Café da manhã simples mas saboroso Quarto espaçoso e silencioso
Stayed 1 night in Jul 2018

8/10 Good

Artem

Liked: Staff & service, property conditions & facilities, room comfort
Нормально для одной ночи
Отель как отель, ничего особенного. В ванной на полу грязновато, кровать чистая, кондиционер работает. Для остановки на ночь в ходе поездки по местам культурного интереса острова сойдёт. Учитывая, что мы были единственными постояльцами отеля, вышедшими на завтрак, видимо, есть места и поинтереснее
Stayed 1 night in May 2018

8/10 Good

Cecilie

Liked: Cleanliness, property conditions & facilities, room comfort
Fint til en enkelt nat
Pænt og rent hotel, rigtig flot værelse og fin udsigt. Stedet bærer lidt præg af manglende gæster - personalet er langsomme og der er en lidt spøgelsesagtig stemning i restauranten. Morgenmaden er ikke fantastisk, men ok.

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017