At Hotel Phaphalati, relax by an outdoor pool or hit the beach where you can enjoy snorkeling. Limited housekeeping is available.
Hotel Phaphalati offers 45 air-conditioned accommodations with irons/ironing boards. Accommodations offer separate sitting areas. Bathrooms include showers. Housekeeping is provided on a limited basis.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This beach hotel also offers an outdoor pool, a terrace, and barbecue grills. Onsite self parking is complimentary.
Hotel Phaphalati is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Hotel Phaphalati has a restaurant on site.
Languages
English
Property amenities
Parking and transportation
Area shuttle (surcharge)
Free self parking on site
Food and drink
Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: ZAR 110 for adults and ZAR 80 for children
A bar/lounge
A restaurant
Things to do
Fishing
Kayaking
Outdoor pool
Snorkeling
TV in common areas
Family friendly
Outdoor pool
Guest services
Housekeeping (limited availability)
Outdoors
Barbecue grill
Garden
On the beach
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shower
Towels provided
More
Air conditioning
Iron/ironing board
Separate sitting area
Policies
Check-in
Check-in start time: 10 AM; Check-in end time: 10 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open Monday - Saturday (9 AM - 8 PM) and Sunday - Sunday (9 AM - 3 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: ZAR 100 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately ZAR 110.00 for adults and ZAR 80 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
Hotel Phaphalati Ponta d'Ouro
Phaphalati Ponta d'Ouro
Hotel Phaphalati Hotel
Hotel Phaphalati Ponta d'Ouro
Hotel Phaphalati Hotel Ponta d'Ouro
Hotel Phaphalati Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 14 reviews
10 - Excellent
2
Rating 8 - Good. 5 out of 14 reviews
8 - Good
5
Rating 6 - Okay. 4 out of 14 reviews
6 - Okay
4
Rating 4 - Poor. 1 out of 14 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 14 reviews
2 - Terrible
2
7.6/10
Cleanliness
6.6/10
Staff & service
6.6/10
Property conditions & facilities
Reviews
8/10 Good
Sonja
Traveled with family
Jan 2, 2020
Liked: Cleanliness, staff & service, room comfort
I will visit Hotel Phaphalati again - Management really tried their best to make out stay as comfortable as possible. the swimming pool and the view are two winners.
Sonja
Stayed 7 nights in Dec 2019
4/10 Poor
Verified traveler
Aug 7, 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed
The Google Pin location is about 3km's from the actual hotel. None of the lights in our room actually worked. Fridge power cable couldn't reach the nearest wall plug. Ice not offered for free unless you buy a drink. No Wifi available
Had a very nice stay! Fantastic view from swimming pool deck ! Staff very helpful and friendly ! Only negative- Hotel 3 km from Ponta Malongane on a very sandy road Takes about 20 min to get there
Linda
Stayed 3 nights in Apr 2019
8/10 Good
Verified traveler
Feb 26, 2019
Liked: Staff & service
Difficult to find if you do not dispose of the coordinates. The staff was friendly, happy to work there.
Firstly this place is no where close to Ponta D' Ouro. It is 8 kilometers north. The road is a dirt road so it is not motorable unless you have a 4X4 or a Quadbike. The place was full of mosquitoes and the only way to control that was to keep the doors closed. The view from the main deck was spectacular though.
Overall a bad experience. When I arrived there was nobody at reception. I eventually found someone to help me. Room was clean but when I went to the restaurant at 17h30, I was told that the chef has left and there was no food available. Next morning there was no water to shower or wash. I went to reception at 7h00 to report the water problem and doors were all locked and nobody around.
TH
Stayed 1 night in Jul 2018
6/10 Okay
Verified traveler
Jun 28, 2018
Disliked: Staff & service, room comfort
When staying here make sure you come with own vehicle to get around its rather remote ans isolated. Staff and manager were quite friendly.
Fantastic value for money. Great location just outside of malongane. Accommodation is basic but all you need as you spend most of your day out and about or at the
Gareth
6/10 Okay
Martin, Mapoto
Mar 11, 2018
Liked: Property conditions & facilities
Good nature exelant good place to stay breakfast good