Azoris Royal Garden

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Azoris Royal Garden

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, laptop workspace
Point of interest
Tennis court
Lobby lounge

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar

Explore the area

Map
Rua De Lisboa, Ponta Delgada, 9500-216
  • University of the Azores
    1 min walk
  • College Jesuit Church
    11 min walk
  • Jardim Jose do Canto
    12 min walk
  • Ponta Delgada (PDL-Joao Paulo II)
    9 min drive

Room options

Family Suite

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Family Room

  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds

Executive Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Single Room

  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

Classic Double Room

  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

Royal Suite

  • 1420 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Executive Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Twin Room (Zen View)

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Azoris Royal Garden

4-star Ponta Delgada hotel walkable to Carlos Machado Museum
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Change of towels is available on request.
Azoris Royal Garden offers 193 accommodations, which are accessible via exterior corridors and feature minibars and safes. 36-inch flat-screen televisions come with cable channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Ponta Delgada hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.
In addition to a full-service spa, Azoris Royal Garden features an outdoor tennis court and an indoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. This family-friendly hotel also offers an outdoor pool, a children's pool, and a spa tub. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge).

Azoris Royal Garden is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
KOI Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to midnight on request
  • Self parking on site (EUR 9 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • KOI Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's games
  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2004
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 20 per room (one-way)
  • Self parking fee: EUR 9 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Property Registration Number 7158

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Royal Garden
Royal Garden Hotel Ponta Delgada
Royal Garden Ponta Delgada
Azoris Royal Garden Hotel Ponta Delgada
Azoris Royal Garden Hotel
Azoris Royal Garden Ponta Delgada
Azoris Royal Garden Hotel Ponta Delgada Azores - Sao Miguel
Azoris Royal Garden Hotel
Azoris Royal Garden Ponta Delgada
Azoris Royal Garden Hotel Ponta Delgada

Azoris Royal Garden Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 263 out of 386 reviews" "
Rating 8 - Good. 97 out of 386 reviews" "
Rating 6 - Okay. 20 out of 386 reviews" "
Rating 4 - Poor. 3 out of 386 reviews" "
Rating 2 - Terrible. 3 out of 386 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed the Zen Garden in the evening to sit and relax with drinks. Plus the evening entertainment they brought in you could listen to out there. Great atmosphere. Plus you could sit by the garden and enjoy breakfast. Loved the large saltwater pool.
Stayed 9 nights in Aug 2024

10/10 Excellent

Iraklis

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about it
Stayed 5 nights in Aug 2024

10/10 Excellent

Miss

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Azores
Adequate rooms but mattresses were very hard and uncomfortable. Service was good and front desk were very helpful with booking reservations and taxis. Nice property and close to town and restaurants and shops. Breakfast was good.
Stayed 5 nights in Aug 2024

8/10 Good

David A

Stayed 6 nights in Jul 2024

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was good, great breakfast, other meals were also good on most days. Bathtub was a bit uneasy to get out of, slippery when taking a shower and there were no slip free mats. Staff was ok, not always helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful breakfast and friendly staff. I highly recommend!
Stayed 3 nights in Jul 2024

10/10 Excellent

David Shawn

Stayed 3 nights in Jul 2024

8/10 Good

Heribert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Overall very good. The only thing wrong was the balcony did not get cleaned at all during the stay.
Stayed 6 nights in Jul 2024

10/10 Excellent

Johanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our 5-night stay at the Azoris Royal Gardens. The facilities are very nice and breakfast is included, which is a definite plus! The buffet has good variety, including different fruit, salad, choice of meats, eggs, cheese, and many types of bread. Juice, tea and coffee as well. We enjoyed using the outdoor pool, which was lovely and the perfect temperature. Plenty of lawn chairs and umbrellas with your choice of sun or shade. There’s also a small garden close by and a tennis court. The hotel is conveniently located to both the airport and the center of town, only a 10 minute drive and 10-15 minute walk, respectively. This was great for us because we didn’t rent a car. My daughter and I felt safe walking back from dinner after dark. The staff was very friendly and helpful, arranging a taxi to the airport very quickly the morning of our early departure. Note: there is a two euro surcharge for early morning rides to the airport (otherwise 10 euros). We would definitely recommend the Azoris Royal Gardens and hope to return soon!
Stayed 5 nights in Jul 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed at. Felt like staying at a resort. Staff were amazing.
Stayed 5 nights in Jun 2024

10/10 Excellent

Lindsay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Genuinely LOVED this hotel so much. I want to go back and stay here again!
Stayed 1 night in May 2024

10/10 Excellent

Hana, kingston

Stayed 4 nights in Jun 2024

10/10 Excellent

Malia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight, airport transfer
Stayed 1 night in Jun 2024

10/10 Excellent

Donald

Stayed 3 nights in May 2024

10/10 Excellent

Gill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant and friendly staff.
Stayed 4 nights in May 2024

10/10 Excellent

Dyanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property
Stayed 1 night in May 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel smelled lovely upon arrival—spa-like. The front desk staff were knowledgeable and very pleasant. Although it is a conference center, it didn't feel overwhelming and large. Our room was cozy, although a bit of a hike from the stairs/elevator. We had a nice view, and I enjoyed the balcony. We did not eat at the hotel but had a drink at the bar—Mark-Anthony, the young bartender, was excellent. He was thoughtful and made a great mojito. If you like larger hotels, this is a lovely place to stay - not right in the action but walking distance to everything.
Stayed 2 nights in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place in a nice area. A bit too much of nickle and dime for my taste.
Stayed 4 nights in May 2024

8/10 Good

Bibiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in convenient area with many restaurant options. Parking garage is a valuable asset. Breakfast options always the same and not the best quality. Coffee options also limited, no latte or cappuccino available. Beds were very comfortable as well as room overall. Staff not as attentive as other hotels we have stayed at. Very limited gluten free options - only bread which needs to be requested and one time never received. Main bar doesn't open until 5 pm so drinks only available at outdoor pool which is not convenient. Also, no form of entertainment. It was a very busy time with big feast being held and not to have main bar open during the day didn't seem to make any sense. Although we didn't eat dinner at restaurant, we did hear others complain about the quality. Overall, a good value and well situated for exploring downtown. With a few adjustments, could be great.
Stayed 8 nights in May 2024

10/10 Excellent

Emanuel

Stayed 2 nights in May 2024

8/10 Good

Seng

Stayed 5 nights in Apr 2024