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Hampton Inn Portage

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Portage

Exterior
Pool
Lobby
Free daily buffet breakfast
One king study sofabed non smoking | In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
6353 Melton Rd, Portage, IN, 46368
  • Indiana Dunes National Park
    4 min drive
  • Founders' Square Park
    5 min drive
  • Portage Lakefront Beach
    5 min drive
  • Gary, IN (GYY-Gary - Chicago Intl.)
    18 min drive

Room options

View all photos for Room, 1 King Bed, Accessible

In-room safe, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Two queen beds non smoking

In-room safe, laptop workspace, iron/ironing board, free WiFi

Two queen beds non smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for One king study sofabed non smoking

One king study sofabed non smoking | In-room safe, laptop workspace, iron/ironing board, free WiFi

One king study sofabed non smoking

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for One king bed non smoking

In-room safe, laptop workspace, iron/ironing board, free WiFi

One king bed non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

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The price is $74
per night
$83 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Hampton Inn Portage

Portage hotel with coffee shop/cafe
This hotel features a coffee shop/cafe, coffee/tea in a common area, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hampton Inn Portage offers 60 air-conditioned accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. This Portage hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Pool

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival

Access methods

Access code, staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Portage
Hampton Inn Portage
Hampton Inn Portage Hotel Portage
Hampton Inn Portage Hotel
Portage Hampton Inn
Hampton Inn Portage Hotel
Hampton Inn Portage Portage
Hampton Inn Portage Hotel Portage

Hampton Inn Portage Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 273 out of 731 reviews" "
Rating 8 - Good. 230 out of 731 reviews" "
Rating 6 - Okay. 121 out of 731 reviews" "
Rating 4 - Poor. 67 out of 731 reviews" "
Rating 2 - Terrible. 40 out of 731 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

MARIE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very clean and up to date. Staff very friendly and helpful. The hotel is very quiet and beds were comfortable.
Stayed 1 night in Aug 2024

8/10 Good

HELEN

Liked: Cleanliness, staff & service
Nice older facility. Staff was great:)
Stayed 1 night in Aug 2024

6/10 Okay

Vivian

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
Convenient for traveling
Stayed 1 night in Aug 2024

6/10 Okay

Margaret

Traveled with partner, Traveled with pets
3rd floor smelled like cigarette smoke, a trash bag was sitting in hall way for over 24 hours. No routine walk thrus to ensure cleanliness. Had to download app create account verity this and that to use”free” internet. Pain
Stayed 2 nights in Aug 2024

6/10 Okay

Frank

Disliked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Autumn

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
The staff were super rude. Our tub looked like someone defecated in it, the curtains were ripped, the curtain vance was falling off the wall, the linens were stained. And what hotel doesn’t have a roll away cot? We were a party of five that specifically requested a room with a couch and they lied and said they didn’t have rooms with a couch. But the person in line to complain to the staff was there specifically because the linens on their pull out couch were dirty. 0/10 do not recommend.
Stayed 2 nights in Aug 2024

8/10 Good

Lois

Ice machines were broken but staff provided bags of ice as needed.
Stayed 1 night in Jul 2024

10/10 Excellent

Kamla, Iselin

Stayed 1 night in Jul 2024

10/10 Excellent

Jayme

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually didn’t make it to my stay so I can’t speak on the hotel or the room, but the manager Melanie was just wonderful and I appreciated her great customer service. Very friendly and helpful staff!
Stayed 1 night in Jul 2024

6/10 Okay

Jodi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not great
Hotel was plagued with delayed maintenance. The lobby was like a sauna. The pool room was so hot I was sweating within minutes of walking in. Mouse trap in breakfast area, breakfast was disgusting.
Stayed 2 nights in Jul 2024

10/10 Excellent

Santoshkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel
Stayed 1 night in May 2024

4/10 Poor

Norman

Disliked: Room comfort
Overbooked for king room. Had to settle for lesser room. Bed uncomfortable. Not able to get printed receipt ….. printer broken. Got receipt, but doesn’t show any costs, just that it’s paid and we owe 0. Not helpful.
Stayed 1 night in Jul 2024

6/10 Okay

Jill

Traveled with partner
Just a hotel off the interstate. Good for a night’s sleep
Stayed 1 night in May 2024

2/10 Terrible

Trystan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very dirty, and nasty. No clean towels. The elevator was broken. The first floor smelled like mildew. The pool was absolutely horrible, i wouldnt Let my dogs swim in it. All around worst hotel I’ve stayed in.
Stayed 2 nights in Jul 2024

4/10 Poor

Pamela

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not ready at check-in elevator stopped working none of the ice machines worked the pool had a bad smell rooms were dirty no bath towels in the room
Stayed 2 nights in Jul 2024

4/10 Poor

Pamela

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Skip this one
There were so many problems with this hotel: elevator didn’t work so we used the stairs often including carrying our things down at check out; none of the ice machines worked and none of the vending machines worked either; no housekeeping and we had to use pool towels on the second day for showers; no water pressure and the toilet clogged. This was the worst Hampton Inn I’ve ever been to!
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Falling apart
I arrived at 3:45 and was told no room was ready and not given an estimated time. I checked the status of the room again at 4:30 and was finally given a room. Arrived up to the room with all luggage in tow only to realize the key card wasn’t working. In addition to that, this hotel is extremely run down and dirty. Rust stains in the tub look disgusting and curtains were stained with mold. No working ice machine or elevator at the hotel in addition to the vending machine being down. Major updates and repairs needed. Definitely not worth $165!!!!
Stayed 1 night in Jul 2024

4/10 Poor

Larry

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Shalondra was fabulous, she handled all our needs and questions like a PRO. I’ve stayed at Hampton Inn before and assumed that this one would be as good as our previous experience. Was I ever wrong! I’m sure I will stay at Hampton Inn again in the future, but not this one. This hotel needs to close its doors and remodel the entire building. The place is dirty and worn out. The parking lot is dark, the room’s are dark (we stayed in two different rooms and both were dark - needing bulbs replaced) I offered to replace the bulbs but there were none available. The carpets are dirty, the beds are worn out, the exhaust fan in the bathroom is so loud it hurts. We did not have housekeeping but we wanted clean towels each day, well that never happened. I would have to go to the desk and ask for them and do you believe they never had any, what happened to the towels designated for this room? Twice they gave us pool towels or nothing at all. Breakfast was nothing to brag about either. The selection was poor but what they had was pretty good. The attendant must have had other duties because he wasn’t monitoring the food available. With much breakfast time still available, the attendant complained about preparing more food. I was not the only one complaining by far. I could go on and on but I doubt you’ll do what’s needed to bring this hotel up to snuff. Its obvious that the people who manage this hotel are pinching their penny’s. We won’t be staying here again!
Stayed 5 nights in Jul 2024

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, staff & service
Our room was clean but not comfortable. It was difficult to navigate in the room, the toilet did not work (unless I lifted the tank cover), and there was just one overly thick comforter on the bed giving us the options of being either too cold or too hot at night. The property is conveniently located off the highway, but the area around it is not nice at all.
Stayed 1 night in Jul 2024

6/10 Okay

Victor

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
I liked that out was quite and got good rest.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Sandra

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We visited at a rough time, the oven was broken so no hot breakfast, the pool was out of order so no swimming, the ice machine on our floor was out of order and when my husband took 2 ice buckets the house keeper ask him if he thought he should be filling our cooler (literally 2 ice buckets). The fitness center has 3 machines and the treadmill was broken. I did let the front desk know there was mold on the shower curtain and it needed changed. The room was booked and only refundable until 48 hours before our stay. It could be a nice place to stay but I would call first to make sure everything is in working order.
Stayed 2 nights in Jun 2024

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness
Better accommodations needed
The internet was horrible and unusable. Toilet in bathroom upon arrival had debris in it. There was dog feces in the elevator for days. The morning breakfast was not good either. Never stay here again based on internet and food quality. Could not get price adjustment because it was booked 3rd party through hotel.com.
Stayed 4 nights in Jul 2024

2/10 Terrible

Richard

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed here 3 nights and never had housekeeping enter our room. Had to adk for fresh towels each morning and they never had any. Usually Hampton Inn is nice. Never again here.
Stayed 3 nights in Jul 2024

2/10 Terrible

Jasmine

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is NOT equipped for people who stay more than one night. I had to rescan my key up to two times a day because it would just stop working. When the hotel was fully booked there was NO hot water. Took cold showers for 2 days. I NEVER had ANYONE clean my room or give me clean towels in 4 days! AND there were only two towels in the room for 3 people! When I asked for one more towel they told me they were on back order. My child had to use a flimsy pool towel that looked like a hospital towel for 4 days. Housekeeping poor. They NEVER cleaned out our garbage. I had to clean out our garbage cans and leave full bags by the door and use grocery bags to refill the garbage cans. No hospitality whatsoever!!!! Don’t stay here more than one night!!!!
Stayed 4 nights in Jul 2024