10/10 Excellent
Roberta, Montgomery
Traveled with partner
Oct 7, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed for 4 nights while visiting Portland to celebrate my husband's 70th birthday. Upon check in we were greeted by Rosemary at the front desk. We had arrived a few hours earlier than check in and Rosemary was very accommoding to put us into a room right away. When she learned we were there to celebrate my husband's birthday she gave us a complimentary bottle of wine. What a great first impression. The hotel is located in a lovely area which I would not find typical for an airport location. Our room was lovely and the hotel itself also very modern, bright and so clean. Our complimentary buffet breakfast was outstanding and consistently good every morning of our stay. Joe at the omlette station was very accommodating when making our prepared food. Every staff member we encountered went over and above to make our stay feel special. It gave the impression that all Hotel staff cared about making the guests feel comfortable. Even though it was an airport location, the hotel proximity to downtown and other tourist areas was close. While we did not use the complimentary shuttle to downtown or the airport it was great to know it was available. If I could give more than 5 stars I would. I would highly recommend this hotel to those looking for first class treatment and a wonderful stay.
Roberta
Stayed 4 nights in Oct 2024