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Best Western Plus Provo University Inn

2.5 star property

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Photo gallery for Best Western Plus Provo University Inn

Reception
Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Indoor pool, sun loungers
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Breakfast included
  • Parking included
  • Laundry

Explore the area

Map
1600 N Freedom Blvd, Provo, UT, 84604
  • Provo River
    ‪5 min walk‬
  • Brigham Young University
    ‪6 min walk‬
  • LaVell Edwards Stadium
    ‪11 min walk‬
  • Provo, UT (PVU)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator (Refrigerator)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator (Refrigerator)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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Exterior

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About this property

Best Western Plus Provo University Inn

Hotel in Carterville
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Best Western Plus Provo University Inn offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 36-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus Provo University Inn provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 2800 square feet (260 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and barbecue grills. Onsite self parking is complimentary.

Best Western Plus Provo University Inn is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Best Western Plus Provo University Inn has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Library
  • Spa tub
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,800 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Courtyard Marriott Hotel Provo
Courtyard Marriott Provo
Courtyard Provo
Courtyard Provo Marriott
Marriott Provo Courtyard
Provo Courtyard
Provo Courtyard Marriott
Provo Marriott Courtyard
Courtyard Provo Hotel Provo
Courtyard Provo Utah
Courtyard Marriott Provo Hotel
Provo Marriott
Plus Provo University Provo
Courtyard by Marriott Provo
Best Western Plus Provo University Inn Hotel
Best Western Plus Provo University Inn Provo
Best Western Plus Provo University Inn Hotel Provo

Best Western Plus Provo University Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 522 out of 1009 reviews
Rating 8 - Good. 221 out of 1009 reviews
Rating 6 - Okay. 112 out of 1009 reviews
Rating 4 - Poor. 90 out of 1009 reviews
Rating 2 - Terrible. 64 out of 1009 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Darrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe quite and walkable.
Stayed 1 night in Nov 2024

10/10 Excellent

Mitch

Liked: Staff & service, property conditions & facilities, room comfort
It was a great experience with great service.
Stayed 1 night in Nov 2024

6/10 Okay

Mari

Stayed 1 night in Nov 2024

2/10 Terrible

Brian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charged me and never refunded
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A go to reliable place when I visit byu
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
La atención del cliente es muy buena , reception stuff es muy amable .
Stayed 2 nights in Nov 2024

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The pool was closed with little explanation. We had brought the grandchildren with us with the idea of a pool for them to swim. We were compensated for the inconvenience, but still had 3 young ones who felt like the trip was ruined. The staff did their best to make us happy though it's hard to explain that to the kids.
Stayed 1 night in Nov 2024

10/10 Excellent

joshua

Stayed 2 nights in Nov 2024

2/10 Terrible

Peter

Stayed 1 night in Nov 2024

4/10 Poor

George

Stayed 3 nights in Nov 2024

6/10 Okay

Michael

Stayed 2 nights in Nov 2024

10/10 Excellent

PATRICK, BULLHEAD CITY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Tsering

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except pool room was very cold and pool water temperature was cold too. Our kids were looking forward to swim in pool but couldn’t. Hot tub water temperature was on colder side too.
Stayed 1 night in Nov 2024

10/10 Excellent

daniel

Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Nov 2024

10/10 Excellent

RL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Terrence

Stayed 3 nights in Aug 2024

8/10 Good

Barbara

Stayed 3 nights in Aug 2024

6/10 Okay

Lyndon

Business traveler
Disliked: Property conditions & facilities
Nice location
Stayed 1 night in Oct 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place
We love staying here. We have stayed here many times in the past. I just wish they would get the hot tub fixed. They finally got the heater working now they need to focus on getting the jets to work.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and comfortable hotel with staff that was professional and courteous!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Pros and Cons
The king bed was sooo comfortable! My daughter said the sofa bed was good also. The hair dryer worked well. The bathroom was tiny. We ran out of hot water by the third shower. The faucet in the tub was loose. The clothes iron leaked water all over the clothes. The breakfast was just so-so, nothing special.
Stayed 3 nights in Oct 2024

4/10 Poor

Alan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Shower was filthy and scalding hot water no cool or cold water mix
Stayed 1 night in Oct 2024

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024