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Best Western Plus Provo University Inn

2.5 star property

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Photo gallery for Best Western Plus Provo University Inn

Welcome to our hotel lobby, featuring a reception desk, seating area with a large TV, and a kitchenette.
Enjoy the serene atmosphere on the deck, surrounded by lush greenery and a beautifully landscaped garden.
Welcome to our hotel lobby, featuring a reception area and comfortable seating with tables and chairs.
Welcome to our lobby, where a warm reception area offers a comfortable seating space and a convenient coffee service.
Stroll across the serene pond, surrounded by lush greenery and a naturalistic landscape.

Popular amenities

  • Hot Tub
  • Pool
  • Gym

Explore the area

Map
1600 N Freedom Blvd, Provo, UT, 84604
  • Brigham Young University
    ‪2 min walk‬
  • LaVell Edwards Stadium
    ‪7 min walk‬
  • Utah Valley Convention Center
    ‪2 min drive‬
  • Provo, UT (PVU)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(68 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

7.8 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator (Refrigerator)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible, Refrigerator (Refrigerator)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(86 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Plus Provo University Inn

Hotel in Carterville
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a hot tub are onsite. Housekeeping is available on request.
Best Western Plus Provo University Inn offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 36-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus Provo University Inn provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 2800 square feet (260 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and barbecue grills. Onsite self parking is complimentary.

Best Western Plus Provo University Inn is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Best Western Plus Provo University Inn has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,800 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Courtyard Marriott Hotel Provo
Courtyard Marriott Provo
Courtyard Provo
Courtyard Provo Marriott
Marriott Provo Courtyard
Provo Courtyard
Provo Courtyard Marriott
Provo Marriott Courtyard
Courtyard Provo Hotel Provo
Courtyard Provo Utah
Courtyard Marriott Provo Hotel
Provo Marriott
Plus Provo University Provo
Courtyard by Marriott Provo
Best Western Plus Provo University Inn Hotel
Best Western Plus Provo University Inn Provo
Best Western Plus Provo University Inn Hotel Provo

Best Western Plus Provo University Inn Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 549 out of 1032 reviews
Rating 8 - Good. 230 out of 1032 reviews
Rating 6 - Okay. 113 out of 1032 reviews
Rating 4 - Poor. 76 out of 1032 reviews
Rating 2 - Terrible. 64 out of 1032 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Larry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They only had 2 carts to bring in bags and stuff. Often neither was available. We suggested they need 3 or 4 carts. They listened but weren't very receptive. Other than that we loved our stay and will likely return.
Stayed 2 nights in Apr 2025

8/10 Good

Richard

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
No room service for the time i stayed. Ants in the bathrrom and sink area.
Stayed 5 nights in Apr 2025

10/10 Excellent

tyson

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our visit. The staff was great! One thing is that the grout and floor trim in the bathroom could really be updated. The room was average but clean but the bathroom made it seem like a less than 3 star hotel.
Stayed 3 nights in Apr 2025

4/10 Poor

Ken

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was poor, not hot, nor served when it was supposed to be. Door handle was falling off closet door.
Stayed 1 night in Mar 2025

4/10 Poor

Ken

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Poor breakfast that was not hot or put out on time. Also, door handle falling of closet door.
Stayed 1 night in Apr 2025

10/10 Excellent

Nephi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, polite staff and affordable
Stayed 2 nights in Apr 2025

10/10 Excellent

Anjela

Liked: Cleanliness
I won’t stay anywhere else. This is the perfect location for all our family activities. Close to BYU and our married children. It’s very clean, pet free and actually has extra blankets. We also love having a tub. Great place!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Varanisese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Danny, Lewis Center

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a visit to BYU (we came for a graduation). Within walking distance to campus, almost as close as you can get.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

All staff we encountered were friendly and helpful. Rooms were clean and comfortable. We had a great stay. The Continental breakfast was the best I've had anywhere and well maintained.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The stay was great.
Stayed 3 nights in Apr 2025

8/10 Good

Cesaria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good stay

Overall it was a good stay at Best Western. Biggest complaint is the motorcycles racing along the road next to the building almost all night. Please call local police to fix this.
Stayed 1 night in Apr 2025

10/10 Excellent

Leonor

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family

Showers matter

This hotel is a convenient location and seems in decent condition and cleanliness. Parking was super crowded. My tub faucet had a vigorous constant leak and faulty tub/shower diverter. It was addressed for the night then once I used the shower again, (half pressure because of diverter) the leak came back. The shower water was warm, but not a drop of hot water to be found. Front desk stated I simply had to "let it run a long time to warm up". Not true. It never got warmer than just warm enough to shower. Pool and hot tub area were all right. I do believe they will address most problems kindly and efficiently, but they seemed to know and accept they did not really have hot water.
Stayed 2 nights in Apr 2025

10/10 Excellent

Barbara, Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was that the lever on the tub spout did not work so I couldn't take a shower. The man at the desk when we checked in was super sweet!
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jessy at the front desk was very helpful! Even with the inside pool, there was no chlorine smell! Large rooms, comfortable bed, great breakfast! Close to BYU which is where we were visiting!

8/10 Good

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators need to be repaired badly when the one that was operational comes to a stop on the 4th floor it was bouncing and making all kinds of noise, the other one was out of operation
Stayed 2 nights in Apr 2025

10/10 Excellent

Cameron

Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and breakfast was good
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my favorite place to stay in provo
Stayed 1 night in Apr 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay without hassels
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jessy was awesome. There was an issue that he went out of his way to resolve and was so nice about it.
Stayed 1 night in Apr 2025