*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Hotel Puerto Palace features 2 outdoor swimming pools and 2 spa tubs along with an outdoor tennis court, a sauna, and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 6458 square feet (600 square meters) include conference space. This family-friendly hotel also offers a children's pool, spa services, and a library. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hotel Puerto Palace is a smoke-free property.
- Library
- Daily
- Number of outdoor pools - 2
- Number of hot tubs - 2
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Free self parking
- Dry cleaning/laundry service
- Computer station
- Conference space size (meters) - 600
- Terrace
- Luggage storage
- Free buffet breakfast
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Pool umbrellas
- Outdoor tennis courts - 1
- Parking (limited spaces)
- Total number of rooms - 314
- Number of floors - 4
- Number of buildings/towers - 1
- Lifeguard on site
- Tennis on site
- Coffee/tea in common areas
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Conference space
- Free breakfast
- Meeting rooms
- Tours/ticket assistance
- Free WiFi
- Pool sun loungers
- Sauna
- Babysitting or childcare (surcharge)
- Smoke-free property
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Number of restaurants - 1
- Conference space size (feet) - 6458
- Ballroom
- Banquet hall
- Reception hall
- Laundry facilities
- Vending machine
- Television in common areas
- Arcade/game room
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Number of outdoor pools - 2
- Children's pool
- Free WiFi
- Soundproofed rooms
- Outdoor tennis courts - 1
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Arcade/game room
- Playground on site
- Miniature golf on site
Room Amenities
Hotel Puerto Palace offers 314 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies or patios. Beds feature down comforters. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
- Air conditioning
- Television
- Minibar
- Daily housekeeping
- Phone
- Free toiletries
- Hair dryer
- Desk
- Soundproofed rooms
- Iron/ironing board (on request)
- Bidet
- Blackout drapes/curtains
- Shower/tub combination
- Free WiFi
- Down comforter
- Rainfall showerhead
- Balcony or patio
- Connecting/adjoining rooms available
- In-room safe (surcharge)
- Towels provided
- Bedsheets provided
- Number of beds 1
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Hotel Puerto Palace has a restaurant on site.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.
- Manicures and pedicures
- Massages
Nearby Activities
2 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Pilates classes on site
- Playground on site
- Miniature golf on site
- Fitness classes on site
- Basketball on site
- Hiking/biking trails nearby
- Volleyball on site
Hotel Policies
Payment types
Fees
Optional extras
- In-room safe fee: EUR 2.50 per day
- Rollaway bed fee: EUR 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
Carbon monoxide detector
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Online penalty collection
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for EUR 30.0 per day.
Pet Policy
- Pets not allowed
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Palace Hotel Puerto
- Puerto Palace
- Hotel Puerto Palace Tenerife/Puerto De La Cruz
- Puerto Palace De La Cruz
- Puerto Palace Hotel Puerto de la Cruz
- Puerto Palace Hotel
- Puerto Palace Hotel Puerto de la Cruz
- Puerto Palace Hotel
- Puerto Palace Puerto de la Cruz
- Hotel Puerto Palace Puerto de la Cruz
- Puerto de la Cruz Puerto Palace Hotel
- Hotel Puerto Palace
- Puerto Puerto De La Cruz
- Puerto Palace
- Hotel Puerto Palace Hotel
- Hotel Puerto Palace Puerto de la Cruz
- Hotel Puerto Palace Hotel Puerto de la Cruz
Hotel Reviews
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