*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
- Kayaking
- Surfing/body boarding
Land activities
- Bicycling
- Fitness facilities
- Tennis
- Volleyball
- Tennis rackets
Lessons/classes/games
- Aerobics
- Bartending
- Cooking
- Dancing
- Yoga
Entertainment
- Onsite entertainment and activities
- Onsite live performances
- Theme parties
Not included
- Motorized water sports
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- Kayaking included
- Surfing/bodyboarding included
- Buffet-style meals included
- A la carte dining included
- Fitness facilities included
- Tennis included
- Volleyball included
- Motorized water sports not included
- All available beverages included
- Bicycling included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Offsite tours not included
- Tennis rackets included
- Yoga classes/lessons included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- Onsite entertainment and activities included
- Bartending classes/lessons included
- Gratuities included
- Cooking classes/lessons included
- Additional gratuities accepted
- All meals included
- All non-motorized water sports included
- Onsite live performances included
- Theme parties included
Property Features
Viva Heavens by Wyndham, A Trademark All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Viva Heavens by Wyndham, A Trademark All Inclusive like an outdoor pool, an outdoor tennis court, and a fitness center.
Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a beach bar, a poolside bar, and a bar/lounge. Wireless Internet access is complimentary. This all-inclusive resort also offers a garden and a terrace. Onsite self parking is complimentary.
Viva Heavens by Wyndham, A Trademark All Inclusive has designated areas for smoking.
- Coffee/tea in common areas
- Number of outdoor pools - 1
- Water dispenser
- Front entrance ramp
- Fitness facilities
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Number of beach bars - 1
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Beach umbrellas
- Porter/bellhop
- Tours/ticket assistance
- Year Built - 2015
- Free pool cabanas
- Free self parking
- Beach sun loungers
- Free WiFi
- Pool sun loungers
- Number of coffee shops/cafes - 1
- Water-efficient showers only
- Safe-deposit box at front desk
- Spa services on site
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Number of restaurants - 5
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Outdoor tennis courts - 1
- Laundry facilities
- Vending machine
- Beach towels
- Total number of rooms - 180
- No accessible shuttle
- Number of floors - 3
- Wedding services
- Garden
- Tennis on site
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Outdoor tennis courts - 1
- Snack bar/deli
- Laundry facilities
- In-room childcare (surcharge)
- Free cribs/infant beds
Room Amenities
Viva Heavens by Wyndham, A Trademark All Inclusive offers 180 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and hair dryers. This Puerto Plata resort provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Hair dryer
- Iron/ironing board
- In-room safe
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Slippers
- Shower only
- Cable TV service
- Flat-panel TV
- Free WiFi
- Individually furnished
- Individually decorated
- TV size: 40
- TV size measurement: inch
- Free cribs/infant beds
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Housekeeping on request
- Laptop-friendly workspace
- LED light bulbs
- Recycling
- Wardrobe or closet
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Tile flooring in room
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
V Kitchen - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Blend - This restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Rosmarino - This beach restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Puebla 222 - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Sofrito - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.
- Number of treatment rooms 1
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair accessible path of travel
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the resort include an outdoor tennis court, an outdoor pool, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Surfing/bodyboarding on site
- Volleyball on site
- Beach volleyball on site
- Archery on site
- Kayaking on site
- Motor boating on site
- Windsurfing nearby
- Windsurfing on site
- Parasailing on site
- Yoga classes/instruction on site
- Pilates classes on site
- Horse riding nearby
- Beach yoga on site
- Rowing or canoeing on site
- Fitness classes on site
- Sailing on site
- Boat tours on site
- Golf lessons available nearby
- Scuba diving nearby
Hotel Policies
Payment types
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Water dispenser use by guests actively encouraged
Debit cards not accepted
Staffed front desk
Guest education on local ecosystems and culture
Contactless check-in is not available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
No elevators
Smoke detector
Service animals not allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 6:00 AM to 7:00 PM.
Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Hotel Reviews
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