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Hotel Eloisa - Near Playa de los Muertos

3.0 star property

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Photo gallery for Hotel Eloisa - Near Playa de los Muertos

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Aerial view
2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Lobby sitting area
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Outdoor Space
  • Free WiFi

Explore the area

Map
Puerto Vallarta
  • Olas Altas Street
    ‪2 min walk‬
  • Los Muertos Pier
    ‪5 min walk‬
  • Malecon
    ‪18 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Double Beds

  • 258 sq ft
  • Studio
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Blackout drapes, iron/ironing board, bed sheets

Suite

  • 527 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Futons

View all photos for Junior Suite

Junior Suite | Blackout drapes, iron/ironing board, bed sheets

Junior Suite

  • 527 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Studio

Standard Studio | Blackout drapes, iron/ironing board, bed sheets

Standard Studio

  • 280 sq ft
  • Studio
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Blackout drapes, iron/ironing board, bed sheets

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Quadruple Suite

Blackout drapes, iron/ironing board, bed sheets

Quadruple Suite

  • Sleeps 2
  • 2 Full Bed(s) OR 1 King Bed(s)

View all photos for Studio Deluxe With View

Blackout drapes, iron/ironing board, bed sheets

Studio Deluxe With View

  • Sleeps 2
  • 1 King Bed(s)

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About this property

Hotel Eloisa - Near Playa de los Muertos

3-star aparthotel in Romantic Zone
At Hotel Eloisa - Near Playa de los Muertos, spend the day on the nearby beach or relax by one of the aparthotel's 2 outdoor swimming pools. Each apartment offers a flat-screen TV with cable channels, plus a ceiling fan and a shower.
Hotel Eloisa - Near Playa de los Muertos offers 77 air-conditioned accommodations with complimentary toiletries and ceiling fans. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Eloisa - Near Playa de los Muertos features 2 outdoor swimming pools. Public areas are equipped with complimentary wireless Internet access. This beach aparthotel also offers a rooftop terrace, a library, and multilingual staff.

Hotel Eloisa - Near Playa de los Muertos is a smoke-free property.

Languages

English, Spanish

Property amenities

Beach

  • Sandy beach (direct access)

Pool/Spa

  • 2 outdoor pools
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Car rental

Family friendly

  • Children stay free (see details)

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Library

Outdoor areas

  • Rooftop terrace

Work spaces

  • Coworking space

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center
  • Near a hospital
  • Near the airport
  • Near the bay
  • Near the boardwalk/promenade

Things to do

  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Horseback riding nearby
  • Whale watching nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 5 floors
  • 77 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eloisa Hotel
Eloisa Puerto Vallarta
Hotel Eloisa
Hotel Eloisa Puerto Vallarta

Hotel Eloisa - Near Playa de los Muertos Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 438 out of 1395 reviews
Rating 8 - Good. 497 out of 1395 reviews
Rating 6 - Okay. 286 out of 1395 reviews
Rating 4 - Poor. 105 out of 1395 reviews
Rating 2 - Terrible. 69 out of 1395 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

denise

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean
Stayed 4 nights in Nov 2024

6/10 Okay

Leticia

Liked: Cleanliness, property conditions & facilities
There was a bar underneath thatvwas very loud until 3am every single night. Dud nit have a big enough pool to accommodate a lot of guests.
Stayed 4 nights in Dec 2024

6/10 Okay

Linda

Stayed 8 nights in Dec 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Womderful place womderful location
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness
Stayed 5 nights in Dec 2024

8/10 Good

Vita, HIGHLAND PARK

Traveled with family
Liked: Cleanliness, property conditions & facilities
It is an older hotel with everything nearby or walking distance. Staff was very friendly and helpful and speak English!

10/10 Excellent

Lori

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Duygu

Disliked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Cleanliness Issues & Unprofessional Evening Staff
Pros: -Excellent location with easy access to nearby activities. -Nice coffee/tea setup provided every morning. -Exceptional morning staff: Dora, in particular, was outstanding. She went above and beyond to address any issues and make our stay more enjoyable. Her professionalism and problem-solving skills truly held everything together and were the highlight of our experience. Cons: -Cleanliness issues: The bedboards and side tables were dusty, requiring cleaning before settling in. We also found a bedbug in the bed. While the room was changed, it raised concerns about whether the original room was properly sanitized for the next guests. -Room assignment: Despite requesting a high floor, we were placed on the noisy first floor for our first night, where the bathroom had a strong moldy smell. -Elevator delays: The elevator was extremely slow, often taking over 5 minutes, which became frustrating during our 10-day stay. -Unprofessional evening staff: Unfortunately, the evening team was disappointing. A young male receptionist and a bellboy were consistently unhelpful and dismissive. On our last night, after a fall resulting in a head injury, we requested ice but were rudely told to go to the shop instead. Their lack of empathy and unwillingness to assist guests reflected poorly on the hotel and contrasted sharply with the outstanding morning staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Lugar callado limpio y bien ubicado …
Stayed 1 night in Dec 2024

10/10 Excellent

alice

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

alice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Booked the Junior Suite which was perfect for 6 nights. Extra space was wonderful. Staff very friendly & totally helpful.. esp daytime front desk. Pool on roof top lovely. Just few metres from Malecon walkway & many restaurants. Only downside was very poor erratic wifi connections. Otherwise hidden secret !!
Stayed 5 nights in Dec 2024

10/10 Excellent

Janine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent location very helpful staff perfect stay
Stayed 21 nights in Nov 2024

8/10 Good

Bert

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
What was unique about this property was that it was close to everything that you wanted to be around the restaurants the ocean the beaches The Nightlife depending on which direction you went in, the Boardwalk was just minutes away! Excellent location
Stayed 12 nights in Dec 2024

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, room comfort
Hotel staff are always very friendly and accommodating. I stay at this hotel every time I come to Puerto Vallarta.
Stayed 5 nights in Dec 2024

10/10 Excellent

cesar eduardo

Stayed 1 night in Dec 2024

10/10 Excellent

Gerardo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms in a great location at reasonable prices
Stayed 10 nights in Dec 2024

8/10 Good

Haler, Cambridge

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay if what you are looking for looking for is to be out and about. Rooms are simple, however very clean, the staff is nice and very attentive.
Stayed 1 night in Dec 2024

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 5 nights in Dec 2024

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Great place I stay there regularly and I’m never just pleased
Stayed 1 night in Sep 2024

10/10 Excellent

Antonio, Portland

Liked: Cleanliness, property conditions & facilities
Dora is the best! Clean rooms. Close to everything. Nice little pool on rooftop.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Axel

Liked: Cleanliness, property conditions & facilities
Great central location. Not the most fancy hotel but does a great a location in the heart of zona romantica. Rooftoop is nice with a beautiful view and nice little pool to cool down.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great place! Clean an no frills, but great location and value!!
Stayed 4 nights in Dec 2024