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Hotel Hacienda Maria Elena

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda Maria Elena

Indoor pool, pool umbrellas, lifeguards on site
Indoor pool, pool umbrellas, lifeguards on site
Exterior
Lobby
Luxury Villa | Minibar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Pool
  • Air conditioning
  • Parking included

Explore the area

Map
Carretera Barra de Navidad 2323, Puerto Vallarta, JAL, 48390
  • Garza Blanca Beach
    5 min walk
  • Playa Palmares
    8 min walk
  • Playa Esmerelda
    11 min walk
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    44 min drive

Room options

View all photos for Classic Room

Classic Room | Premium bedding, Select Comfort beds, in-room safe, laptop workspace

Classic Room

  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Panoramic Double Room, Multiple Beds, Hill View, Corner

Panoramic Double Room, Multiple Beds, Hill View, Corner | Premium bedding, Select Comfort beds, in-room safe, laptop workspace

Panoramic Double Room, Multiple Beds, Hill View, Corner

  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Economy Room, 1 King Bed

Economy Room, 1 King Bed | Premium bedding, Select Comfort beds, in-room safe, laptop workspace

Economy Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, 1 King Bed

Romantic Room, 1 King Bed | Premium bedding, Select Comfort beds, in-room safe, laptop workspace

Romantic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Gallery Double Room, Multiple Beds, Balcony, Hill View

Gallery Double Room, Multiple Beds, Balcony, Hill View | Premium bedding, Select Comfort beds, in-room safe, laptop workspace

Gallery Double Room, Multiple Beds, Balcony, Hill View

  • Hill view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Comfort Room, 1 King Bed

Comfort Room, 1 King Bed | Premium bedding, Select Comfort beds, in-room safe, laptop workspace

Comfort Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Hacienda Maria Elena

3-star hotel in South Zone
An indoor pool, a poolside bar, and spa services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a refrigerator in a common area, concierge services, and tour/ticket assistance are onsite. Housekeeping is available on request.
Hotel Hacienda Maria Elena offers 6 air-conditioned accommodations with safes and hair dryers. Select Comfort beds feature premium bedding. This Puerto Vallarta hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include showers and complimentary toiletries. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
Hotel Hacienda Maria Elena features an indoor pool, spa services, and a terrace. Wireless Internet access is complimentary. A poolside bar is on site where guests can unwind with a drink. This Puerto Vallarta hotel also offers barbecue grills, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Complimentary uncovered self parking is available on site.

Hotel Hacienda Maria Elena has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 8:30 AM and 11:00 AM.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Daily full breakfast available 8:30 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A poolside bar

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Lifeguards on site
  • Microwave on request

Conveniences

  • Hair salon
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Pool access ramp on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • 7 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Espresso maker
  • Microwave on request
  • Paper towels
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 5.5 percent for credit card payments
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Credit card charges are subject to a surcharge of 5.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property Registration Number 3221205048

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Maria Elena
Hotel Hacienda Maria Elena Hotel
Hotel Hacienda Maria Elena Puerto Vallarta
Hotel Hacienda Maria Elena Hotel Puerto Vallarta

Hotel Hacienda Maria Elena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 11 out of 14 reviews" "
Rating 8 - Good. 1 out of 14 reviews" "
Rating 6 - Okay. 1 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Calyn

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a girls' retreat! Having a small kitchen and bar on-site was helpful given the location. Rooms were comfortable and well-appointed.
Stayed 1 night in Feb 2024

10/10 Excellent

SERGIO

Stayed 2 nights in Mar 2024

10/10 Excellent

Roman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we have great time Thank You
Stayed 6 nights in Feb 2024

10/10 Excellent

Caren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! The staff takes good care of you, making you feel right at home. Enrique on site staff manager was really great. I would definitely stay here again when visiting Puerto Vallarta. Def get the all inclusive package the food good. Considering you’d have to drive into Vallarta it’s not bad. Also the price is great, considering what you’d pay for a hotel across the street it’s double the price. Great for couples too.
Stayed 2 nights in Jan 2024

6/10 Okay

Jamie

Liked: Room comfort
The staff is very nice and the setting is beautiful. There is construction going on nearby which you can hear at times. The place is old and a bit run down. The food can be excellent (dinne) or bad (tacos for a snack.). Be forewarned. They serve tiny portions but forget to tell you that you can ask for more servings. They charge $75 for all day food and drink. I chose to do a la carte and they way overcharged for everything, served tiny portions and didn’t offer to bring more. I felt super ripped off. Wouldn’t come back here.
Stayed 2 nights in Jan 2024

10/10 Excellent

Eric

Liked: Staff & service, amenities, property conditions & facilities
Great for an uncrowded holiday, food and drinks were great
Stayed 3 nights in Apr 2023

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property, kind and accommodating staff. The property is a quick 10 to 15 min uber, cab, or bus ride to zona romantica. Just a few minutes walk to the beach. You can also spend all day on the property relaxing, eating delicious food and drinks, and hanging by the pool.
Stayed 4 nights in Feb 2023

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. Mike was an amazing host; attentive to our needs. The staff was amazing as well; very attentive and resourceful of the area for activities to do during our stay. We would definitely stay there again next time we're in Puerto Vallarta
Stayed 2 nights in Sep 2022

8/10 Good

Heyvar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!! I’ll be back. Thank you Mike for everything!!!
Stayed 3 nights in Apr 2022

10/10 Excellent

MARIELOS

Liked: Cleanliness, staff & service, property conditions & facilities
So beautiful, excelente inolvidable experiencia!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente !!!!
Excelente opción de un hotel pequeño pero o gran sorpresa con elmservicio e instalaciones !! Servicio personalizado de Gran calidad definitivo volvemos !!!
Stayed 1 night in Jun 2024

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

2/10 Terrible

José

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hubo varios detalles. Me permitiré describirlos de manera objetiva. 1. No es un hotel, es una casa cin habitaciones. 2. No tiene televisión ni comunicación por teléfono a la habitación. 3. El portón de entrada no funcionaba, además de que tenía que bajarme a abrirlo manualmente, sin olvidar mencionar que estaba lloviendo. 4. Existe otro portón que es totalmente manual y es el que da acceso a la casa, se tiene que abrir por cada salida y entrada. 5. El espacio de estacionamiento es ridículamente pequeño, tienes que hacer maniobras para que no te molesten en la noche o madrugada y dejes salir a los demás vehículos estacionados. 6. Lo peor de todo, es que una de las habitaciones no tenía aire acondicionado y la esposa del anfitrión en un comentario racista dijo lo siguiente: "el técnico quedó de llegar a una hora, pero ya ves, son mexicanos" una vez que dijo esto sentí una impotencia tremenda porque aunque yo no parezca nacional, no es motivo de lanzar esos comentarios en dicho tono. No es posible que reserves un lugar que no es el adecuado y se manejen con tales actos de discriminación y racismo.
Stayed 2 nights in Jul 2022