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Hotel Tropicana - Near Olas Altas Street

3.0 star property

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Photo gallery for Hotel Tropicana - Near Olas Altas Street

Superior Room, 1 King Bed | Beach/ocean view
On the beach, sun loungers, beach umbrellas, beach towels
Superior Room | Beach/ocean view
Aerial view
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Bar

Explore the area

Map
Puerto Vallarta
  • Playa de los Muertos
    ‪1 min walk‬
  • Olas Altas Street
    ‪2 min walk‬
  • Los Muertos Pier
    ‪4 min walk‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

  • 140 sq ft
  • Studio
  • Sleeps 2

View all photos for Superior Room

In-room safe, free WiFi, bed sheets

Superior Room

  • 160 sq ft
  • Studio
  • Partial sea view
  • Sleeps 4

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds | In-room safe, free WiFi, bed sheets

Junior Suite, 2 Double Beds

  • 161 sq ft
  • Studio
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Studio Suite | In-room safe, free WiFi, bed sheets

Studio Suite

  • Studio
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

In-room safe, free WiFi, bed sheets

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard

In-room safe, free WiFi, bed sheets

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior

In-room safe, free WiFi, bed sheets

Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

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About this property

Hotel Tropicana - Near Olas Altas Street

3-star aparthotel in Romantic Zone
Spend the day on Hotel Tropicana - Near Olas Altas Street's beach or relax by one of the aparthotel's 2 outdoor swimming pools. Each apartment offers free WiFi, a microwave, and a TV with cable channels. Additional amenities include room service, a ceiling fan, and a hair dryer.
Hotel Tropicana - Near Olas Altas Street offers 203 air-conditioned accommodations with safes and hair dryers. Televisions come with cable channels.

Bathrooms include showers. This Puerto Vallarta aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Tropicana - Near Olas Altas Street and enjoy amenities like a children's pool.

Dining options at the aparthotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This beach aparthotel also offers a garden and a terrace.

Hotel Tropicana - Near Olas Altas Street is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Hotel Tropicana - Near Olas Altas Street has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Beach

  • On a sandy beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Family friendly

  • Children's pool

Food and drink

  • Microwave

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 130 to 180 for adults and MXN 130 to 180 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV in common areas
  • TV with cable channels

Outdoor areas

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Laundromat nearby

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a zoo
  • Near the bay
  • Near the boardwalk/promenade

Things to do

  • Children's pool
  • Casino nearby
  • Ecotours nearby
  • Horseback riding nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 203 units
  • 9 floors
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: MXN 25 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults, and MXN 130 to 180 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

We should mention

Pool access available from 9 AM to 8:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Tropicana
Hotel Tropicana Puerto Vallarta
Tropicana Puerto Vallarta

Hotel Tropicana - Near Olas Altas Street Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 853 out of 2297 reviews
Rating 8 - Good. 688 out of 2297 reviews
Rating 6 - Okay. 368 out of 2297 reviews
Rating 4 - Poor. 207 out of 2297 reviews
Rating 2 - Terrible. 181 out of 2297 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Yulin

Liked: Cleanliness
Stayed 11 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, room comfort
6 nights in Paradise
Hotel is older but well maintained. It still retains some Mexican charm that many of the places have lost. Staff is attentive and pleasant. Junior suite has lots of room and having the kitchenette was nice with fridge and coffeemaker. Really enjoyed the balcony with great pool and ocean views. The sunsets were amazing. Very convenient location
From our 6th floor Jr Suite
Stayed 6 nights in Nov 2024

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very nice hotel and restaurant. Work going on all around outside the hotel. Lots of construction and cleanup going on right now.
Stayed 1 night in Nov 2024

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, room comfort
Nice beach front hotel
Tropicana isn’t fancy but it’s good value for the money and in a great location.
Stayed 3 nights in Nov 2024

8/10 Good

Gilberto

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, good amenities, and reasonably priced.
Stayed 3 nights in Nov 2024

10/10 Excellent

Matt

Liked: Cleanliness, property conditions & facilities
Central location. On the beach, hotel is dated. Staff is very friendly. Very good budget hotel .
Stayed 2 nights in Nov 2024

10/10 Excellent

Armando

Liked: Cleanliness, property conditions & facilities
Cleanliness, quiet, beach front, beautiful views, picture perfect, warm pool, seating areas. Loved it. I will come back again. Loved the night bibe. 5 star, happy 😄 face
Stayed 2 nights in Nov 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at the hotel. The pools are very clean and wonderful. The beach is clean and very nice as well. Some reviews say that only one pool is open, but now both pools are open. We had a room on the eighth floor that overlooked the ocean and it was absolutely gorgeous. The only thing that could’ve made better would be if there were refrigerators and microwaves in the rooms. It’s difficult even to drink cold water without having a refrigerator. It’s hard to bring leftovers without fridge. There are 2 convenience stores just steps outside the hotel. There are restaurants everywhere and markets very close. The Malecón is easily within walking distance. We would definitely stay again. We did not eat at the hotel restaurant. The hotel is in the romantic zone. The bus stop is just a few blocks away. The staff was always nice and helpful.
Stayed 3 nights in Nov 2024

8/10 Good

Klaus

Liked: Cleanliness, room comfort
Great Location, basic hotel
The tropicana is located right on the beach, so the location is great. Some rooms are better than others, but most have a water view. The check in is always tedious, you have to pay a resort fee that is somehow unexplained, and if you one of your party is not there at check out, they will try to charge 300 pesos for not returning it. Just make sure that everyone goes to the front desk at the same time, or their process can't handle it.
Stayed 1 night in Nov 2024

6/10 Okay

Diana

Liked: Cleanliness
Need renovations
We’ve been staying here for 25 years. Unfortunately, in that time they have not done room renovations. The toilet didn’t flush properly, the water went down slow on the shower (to the point where I turned the water off for a bit before it overflowed. Check in is usually a slow process. Other than that I can’t complain about anything else. Beds are comfortable.
Stayed 2 nights in Nov 2024

4/10 Poor

Vicente

Traveled with family
Disliked: Cleanliness
Don’t get fooled by the nice photos
Don’t get fooled by the beautiful pictures. They only two good aspects of this hotel is the location and the view. The place is composed of three tower buildings and several extensions put together with absolutely no planning and there is no coherence in the overall design. In fact, the whole place needs serious renovations. The very small parlor area, under one of the towers looks like a dumpster of old furniture and left-over building materials. The tower and the room we were in still looks and smells like 30 years ago. Our had a bad smell coming from the bathroom, particularly at night, and my mattress smelt of vinegar. We had really bad huevos rancheros at their restaurant which we definitely not recommended. The staff was nice and courteous enough. In short: we won’t return.
Stayed 3 nights in Nov 2024

10/10 Excellent

Darryl

Liked: Cleanliness, property conditions & facilities
Location location. We will be back, because of location and view and pool!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sheila J, Virginia Beach

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is not a luxury resort. It does not pretend to be. But I've been coming here for probably 8 years and will continue for as long as I can. The location is perfect. Everything in old town is walking distance. The beach is beautiful. I do wish they'd rake it a bit more often, and the beach chairs could use some maintenance. The hotel is very clean. The people working there are nice and friendly. (Of course, I am friendly with them.) I don't usually eat there, so I won't comment on food. For what I pay, and the experience I get, this hotel is perfect. If you are looking for a boogie place, this is not it. If you are looking for a great place to experience Puerto Vallarta, this is it. Thank you Hotel Tropicana for another great stay!
Stayed 11 nights in Nov 2024

8/10 Good

James Douglas, Kitchener

Liked: Cleanliness
Stayed 7 nights in Nov 2024

8/10 Good

Klaus

Liked: Cleanliness, room comfort
Great Location, basic hotel
The location for the Tropicana is great, steps to some great restaurants and beach clubs. The hotel itself is a bit dated, but the staff is friendly enough. The beds were comfortable, and hot water was never an issue. One thing that does not work is wifi. If you require it on your stay, this is not the place to book. The "resort and/or cleaing fee" charged at check in is also a bit of an overcharge. Just include it in the price, or don't expect a tip at the end of the stay. I'm not sure what this fee is supposed to be for, no one could actually give a consistent explanation for it. It was either a tax, a cleaning fee, or resort user fee.
Stayed 4 nights in Nov 2024

8/10 Good

Isabel

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Some upper management at the front desk were very uncooperative when it came to exchanging money from larger pesos to smaller pesos. I wanted to leave more people a smaller tip and was unable to do because of this. They were very extremely dismissive.
Stayed 10 nights in Nov 2024

4/10 Poor

Pamela, Spokane

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
PROS - • On the beach • Staff at beach access to ensure only guests were allowed onto property • Noemi and Jorje at front desk worked with me to resolve issues (no safe and no roll away bed) • Bell hops were wonderful • The housekeeping staff was awesome • Pool servers were attentive • Free water bottles were delivered and placed in bottle stand • Availability of an on-site restaurant CONS - • Very dated property RENTED A JUNIOR SUITE AND - • Safe didn't operate • No clock/alarm clock • Only coffee mugs no other glassware • Minimal kitchen utensils, plates and bowls • Minimal stovetop cookware • No knife block with sharp knives • No dish soap • Only one small kitchen towel • No paper towels BATHROOM • Minimal linens POOL AREA • Pool water was nasty and was finally cleaned a week into our stay • Limited pool deck space and loungers • No policing / cleaning up trash on pool deck • Loungers are in terrible shape • Loungers were crowded together making it difficult to get into/out of them • Would only issue one towel per person and many towels were tattered and torn • Second pool closed and being updated/retiled • Construction noise all day long with drills and other equipment MISCELLANEOUS ISSUES • Restaurant and front desk staff requested tips
Stayed 15 nights in Oct 2024

10/10 Excellent

Cathy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved being in the new part of the hotel and having a little balcony looking into the ocean. Our room was very quiet except for the crashing of the waves! The hotel is located close to the Malecon and there were lots of dining options.
Stayed 4 nights in Nov 2024

8/10 Good

Michelle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly. The food and drinks are delicious and not over priced. Beautiful ocean views. Right on the beach. Very clean. Walking distance to everything
Stayed 8 nights in Nov 2024

8/10 Good

Lou

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Great location right on the beach. Room could use some upgrading, especially the kitchen and bathroom in the junior suite where we stayed.
Stayed 12 nights in Nov 2024

10/10 Excellent

Angelica

Liked: Cleanliness, room comfort
Staycation Approved
The hotel was very comfortable for our Halloween staycation. The room was big and clean with clean and serviceable linens. We had a nice ocean view with a balcony to sit and listen to the waves. The common areas were well maintained and presentable for the most part but the pool that was opened definitely needed some TLC which seems to be planned with one pool closed for renovations. There were excessive missing tiles and the pool seemed to get very murky as the day went on. Hoping to stay again next year to see the upgrades.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and super clean great service
Stayed 6 nights in Nov 2024

6/10 Okay

Kim

Dissatisfied-no communications
After much requesting. They gave us a poor low room overlookingvequipment. The air conditioner was leaking on floor. The front desk was surly. My girth. Durant the worse!
Stayed 3 nights in Nov 2024