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Dreams Onyx Resort & Spa All Inclusive

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dreams Onyx Resort & Spa All Inclusive

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Preferred Club Master Suite Ocean Front (VIP Concierge incl. & Access to Breathless) | View from room
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Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot Tub

Explore the area

Map
Playa Uvero Alto, Punta Cana, Provincia La Altagracia, 23000
  • Sirenis Aquagames Water Park
    ‪5 min drive‬
  • Macao Beach
    ‪15 min drive‬
  • Cana Bay Golf Club
    ‪20 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, free minibar, in-room safe, desk

Deluxe Room

  • 602 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Two Bedroom Family Suite

Two Bedroom Family Suite | Premium bedding, free minibar, in-room safe, desk

Two Bedroom Family Suite

  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 2 Twin Sofa Beds

View all photos for Preferred Club Junior Suite Private Pool (VIP Concierge incl. & Access to Breathless)

Premium bedding, free minibar, in-room safe, desk

Preferred Club Junior Suite Private Pool (VIP Concierge incl. & Access to Breathless)

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Up One King Bed (Resort Access to Breathless Punta Cana)

View from room

Junior Suite Swim Up One King Bed (Resort Access to Breathless Punta Cana)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Up Two Double Beds (Resort Access to Breathless Punta Cana)

Premium bedding, free minibar, in-room safe, desk

Junior Suite Swim Up Two Double Beds (Resort Access to Breathless Punta Cana)

  • 603 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Room, 2 Double Beds

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View Double (Resort Access to Breathless Punta Cana)

Premium bedding, free minibar, in-room safe, desk

Junior Suite Partial Ocean View Double (Resort Access to Breathless Punta Cana)

  • 602 sq ft
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Jr. Suite Pool View Double Beds VIP Concierge incl. Access to Breathless

Premium bedding, free minibar, in-room safe, desk

Preferred Club Jr. Suite Pool View Double Beds VIP Concierge incl. Access to Breathless

  • 603 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Jr. Suite Pool View King Bed (VIP Concierge incl. & Access to Breathless)

Premium bedding, free minibar, in-room safe, desk

Preferred Club Jr. Suite Pool View King Bed (VIP Concierge incl. & Access to Breathless)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Jr. Partial Ocean View King Bed (VIP Concierge incl.& Access to Breathless)

View from room

Preferred Club Jr. Partial Ocean View King Bed (VIP Concierge incl.& Access to Breathless)

  • 603 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Jr. Suite Swim Up King Bed VIP Concierge incl. & Access to Breathless

View from room

Preferred Club Jr. Suite Swim Up King Bed VIP Concierge incl. & Access to Breathless

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Jr Suite Swim Up Double Beds (VIP Concierge incl. & Access to Breathless)

Premium bedding, free minibar, in-room safe, desk

Preferred Club Jr Suite Swim Up Double Beds (VIP Concierge incl. & Access to Breathless)

  • 603 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Jr. Partial Ocean View Dble Beds VIPConcierge incl.& Access to Breathless

View from room

Preferred Club Jr. Partial Ocean View Dble Beds VIPConcierge incl.& Access to Breathless

  • 603 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Garden View King Bed (Resort Access to Breathless Punta Cana)

Junior Suite Garden View King Bed (Resort Access to Breathless Punta Cana) | Premium bedding, free minibar, in-room safe, desk

Junior Suite Garden View King Bed (Resort Access to Breathless Punta Cana)

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Jr. Suite Ocean View King Bed (VIP Concierge incl. & Access to Breathless)

View from room

Preferred Club Jr. Suite Ocean View King Bed (VIP Concierge incl. & Access to Breathless)

  • 602 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front (VIP Concierge incl. & Access to Breathless)

Preferred Club Master Suite Ocean Front (VIP Concierge incl. & Access to Breathless) | Premium bedding, free minibar, in-room safe, desk

Preferred Club Master Suite Ocean Front (VIP Concierge incl. & Access to Breathless)

  • 1141 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Jr Suite Ocean View Two Beds (VIP Concierge incl. & Access to Breathless)

Premium bedding, free minibar, in-room safe, desk

Preferred Club Jr Suite Ocean View Two Beds (VIP Concierge incl. & Access to Breathless)

  • 602 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Premium Jr. Suite Tropical View King (Resort Access to Breathless Punta Cana)

Premium bedding, free minibar, in-room safe, desk

Premium Jr. Suite Tropical View King (Resort Access to Breathless Punta Cana)

  • 645 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Jr. Suite Tropical View Two Queen (Resort Access to Breathless Punta Cana)

Premium bedding, free minibar, in-room safe, desk

Premium Jr. Suite Tropical View Two Queen (Resort Access to Breathless Punta Cana)

  • 645 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Premium Jr. Suite Pool View King (Resort Access to Breathless Punta Cana)

Premium Jr. Suite Pool View King (Resort Access to Breathless Punta Cana) | Premium bedding, free minibar, in-room safe, desk

Premium Jr. Suite Pool View King (Resort Access to Breathless Punta Cana)

  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Jr. Suite Pool View Two Queen (Resort Access to Breathless Punta Cana)

Premium Jr. Suite Pool View Two Queen (Resort Access to Breathless Punta Cana) | Premium bedding, free minibar, in-room safe, desk

Premium Jr. Suite Pool View Two Queen (Resort Access to Breathless Punta Cana)

  • 645 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Garden View Double Beds (Resort Access to Breathless Punta Cana)

Premium bedding, free minibar, in-room safe, desk

Junior Suite Garden View Double Beds (Resort Access to Breathless Punta Cana)

  • 603 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Partial Ocean View King (Resort Access to Breathless Punta Cana

View from room

Junior Suite Partial Ocean View King (Resort Access to Breathless Punta Cana

  • 602 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Breathless Punta Cana Resort & Spa - Adults Only - All Inclusive

Pool
Hot Tub
All inclusive
Spa
4.4 out of 5, Excellent, (1645)
The price is $721
per night
$721 total
includes taxes & fees
Jan 26 - Jan 27
Breathless Punta Cana Resort & Spa - Adults Only - All Inclusive

About this property

Dreams Onyx Resort & Spa All Inclusive

4-star property in Uvero Alto
Catch some rays at the beach or spend the day relaxing at Dreams Onyx Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Dreams Onyx Resort & Spa All Inclusive offers 806 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. This Punta Cana property provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court, a health club, and a complimentary water park with a lazy river and waterslides are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Dreams Onyx Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Dreams Onyx Resort & Spa All Inclusive features a full-service spa, a complimentary water park, and 6 outdoor swimming pools. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 swim-up bars and 11 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 11900 square feet (1106 square meters) include conference space. This all-inclusive property also offers a children's pool, a health club, and a nightclub. Onsite self parking and valet parking are complimentary.

Dreams Onyx Resort & Spa All Inclusive has designated areas for smoking.

Carnival Buffet - Onsite restaurant.
Mercure - This fine-dining restaurant specializes in French cuisine and serves dinner only. A children's menu is available. Open daily.
Spice - This theme restaurant specializes in Chinese cuisine and serves dinner only. A children's menu is available. Open daily.
Bluewater Grill - This steakhouse specializes in American cuisine and serves dinner only. A children's menu is available. Open daily.
Capers - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All meals, snacks, and beverages included
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Kids club

Lessons/classes/games

Aerobics
Yoga

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 11 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Capers
  • Carnival Buffet
  • Mercure
  • Spice

Things to do

  • 6 outdoor pools
  • Archery
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Lazy river
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa tub
  • Table tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,900 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 9 buildings
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system

We should mention

Pool access available from 7:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Now Onyx Punta Cana All Inclusive
Now Onyx All Inclusive
Now Onyx Punta Cana
Now Onyx
Now Onyx Punta Cana All Inclusive Opening Nov 2016
Now Onyx All Inclusive Opening Nov 2016
Now Onyx Punta Cana Opening Nov 2016
Now Onyx Opening Nov 2016
Now Onyx Punta Cana All Inclusive All-inclusive property
Now Onyx All Inclusive All-inclusive property
Now Onyx Punta Cana Inclusive

Dreams Onyx Resort & Spa All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 778 out of 1170 reviews" "
Rating 8 - Good. 205 out of 1170 reviews" "
Rating 6 - Okay. 86 out of 1170 reviews" "
Rating 4 - Poor. 41 out of 1170 reviews" "
Rating 2 - Terrible. 60 out of 1170 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities
Property could use some upgrades, beds are kind of hard. However the staff is great and the beach is amazing. This place has the best beach area! Also Kary at the beach is the best , she made great drinks and was super attentive.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jenny, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great property for families to vacation
Stayed 7 nights in Sep 2024

6/10 Okay

luis

Liked: Staff & service
Stayed 9 nights in Jun 2024

10/10 Excellent

william m diaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Itohan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 9 nights in Sep 2024

10/10 Excellent

maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, all staff at the hotel were amazing our buttler Carlos was so attentive and always available. We def coming back
Stayed 4 nights in Oct 2024

10/10 Excellent

sophia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Staff is amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

Greg

Stayed 5 nights in Sep 2024

4/10 Poor

Gina

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Quedamos decepcionados: elegimos este hotel para nuestras vacaciones familiares por el parque de agua y cuando llegamos nos llevamos la sorpresa de que ese mismo día lo cerraron por mantenimiento. No obstante, nos asignan una habitación frente al parque cerrado como para recordarnos lo que pagamos y no íbamos a poder utilizar. Lo tomamos variado y sencillamente decidimos pasarla bien por nuestra cuenta como se pudiera.Luego en la noche el restaurante buffet estaba cerrado y los restaurantes de especialidad había tiempo de espera: un abuso para familias con niños pequeños, hubo que improvisar. Uns persona nos llamó a la habitación y le manifestamos nuestro malestar con el hotel y solo nos ofreció hablar con chef para darnos algo diferente para nuestra hija. Le dijimos que no, porque en realidad no iba a compensar la situación. Ya el día del check out le comunicamos a la persona que nos atendió y solo nos dijo que por qué no nos quejamos antes? Sí lo hicimos y nadie demostró voluntad por hacernos sentir diferente. Ella dijo que iba a escalar nuestra queja y esta es la fecha que nadie nos ha contactado. Con tantas ansias y expectativas que teníamos … lo bonito y tranquilo que es pero nos decepcionaron.
Stayed 2 nights in Sep 2024

8/10 Good

Tunu

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grounds were absolutely beautiful and so were the rooms. Very well kept. The entertainment was good. The food and alcoholic beverages were not the best in my opinion.
Stayed 4 nights in Sep 2024

10/10 Excellent

Karen, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams Onyx Resort & Spa All Inclusive was Beautiful. The Property, the Staff and all of the amenities was excellent. I Love the Adult Pool and all the Restaurant choices. I also love that we were able to go over to the Breathless Resort as well. Lovely Resort.
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brailin among others were super kind and made sure our stay was pleasant. Thank you so much!
Stayed 3 nights in Sep 2024

10/10 Excellent

Endri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 6 nights in Sep 2024

2/10 Terrible

brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Maddalena, Lake Villa

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 5 nights in Sep 2024

10/10 Excellent

Thais Celiberto

Stayed 4 nights in Aug 2024

8/10 Good

Destinie

Traveled with partner
Liked: Property conditions & facilities
The property is clean, although our room didn’t look like someone cleaned it after the previous people. We had an old birthday cake and balloons in our patio. Mind you we did book the swim up with butler room. Our room wasn’t decorated for our anniversary and birthday prior to our arrival. The butler did bring strawberries and chocolate to our room but I guess I was just looking for more than average from previous reviews. Liquor is NOT TOP SHELF. Although they did overprice top shelf bottles for $160 ( Don Julio). Additionally the food was not good. The only thing that was good was Hibachi. The steak house was Okay. Pool beautiful, Beach beautiful, Interior design beautiful. Entertainment was Okay nothing spectacular. Breathless amenities and drinks are also accessible and free. But overall I definitely wouldn’t book with them again because they don’t serve top shelf liquor, our room had left over decor (not properly cleaned). Honestly Hard Rock is worth the couple extra bucks ! Trust me
Stayed 4 nights in Sep 2024

8/10 Good

Kacian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Dream is a nice hotel staff can work on there customer service better but overall a good trip
Stayed 5 nights in Sep 2024

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool bars were nice
Stayed 4 nights in Sep 2024

10/10 Excellent

Marlon Mickeneal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and calm stay, Breilin was very professional and nice
Stayed 4 nights in Sep 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. All staff and workers were great! Food could be better, but no complaints. I expected the food to be as such. The rooms were very nice and fully stocked with goodies. Overall, great experience. Will definitely be back in the coming months.
Stayed 4 nights in Sep 2024

10/10 Excellent

nicholas j

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What's not too like
Stayed 5 nights in Sep 2024

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the beautiful Dreams Onyx Resort and Spa July 4th - 9th to celebrate our 15th wedding anniversary. Upon arrival the bellman greeted us, took our luggage to the hold area and guided us to the reception desk. Ryan at the desk was very welcoming and assisted us with check in which thankfully did not take long. My husband decided to upgrade to the preferred club and that was the best decision!! Upgrade room, upgrade breakfast seating and butler service. After check in we waited in the preferred club to meet our Butler. This is a relaxing space where you can enjoy snacks, finger foods and premium bar service. A friendly young lady did approach us inquiring if we would like to hear about their timeshare. We kindly declined and it was never mentioned again through out our trip. Our Butler, Rafael, greeted us and escorted us to our room. Let me say now he provided extraordinary service from the time we met him until the time of our departure! On our anniversary he made arrangements for a nice intimate dinner and surprisingly beautifully decorated our room while we were at dinner. Twice a day he checked on us to ask if we needed anything and confirmed our dinner reservations. We are so thankfully for Rafael’s genuine hospitality, he truly went above and beyond!! Huge shout out to the fabulous staff: Check in - Ryan Butler - Rafael Housekeep - Monica, Dorinda Pool Bar - Jean, Alejandro and Carlos Dining - Perla, Juan, Alexander and Luigi
Stayed 5 nights in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Melody Nery

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Cool waterpark
Stayed 4 nights in Aug 2024