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Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

View from property
Lobby
Bar (on property)
Superior Lakeview King | In-room safe, desk, blackout drapes, iron/ironing board
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

Map
27 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    3 min walk
  • Queenstown Beach
    5 min walk
  • Queenstown Ice Arena
    6 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    8 min drive

Room options

View all photos for Superior Lakeview 2 Double

Superior Lakeview 2 Double | In-room safe, desk, blackout drapes, iron/ironing board

Superior Lakeview 2 Double

  • 301 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

  • 592 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King | In-room safe, desk, blackout drapes, iron/ironing board

Superior King

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior 2 Double

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Double

  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Lakeview King

Superior Lakeview King | In-room safe, desk, blackout drapes, iron/ironing board

Superior Lakeview King

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Balcony

Copthorne Hotel & Apartments Queenstown Lakeview

Hot Tub
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very Good, (1043)
The price is $139
per night
$160 total
includes taxes & fees
Dec 11 - Dec 12
Copthorne Hotel & Apartments Queenstown Lakeview

About this property

Copthorne Hotel and Resort Queenstown Lakefront

4-star hotel in Queenstown City Centre
A restaurant, a bar/lounge, and a spa tub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Copthorne Hotel and Resort Queenstown Lakefront offers 187 accommodations with safes and hair dryers. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1894 square feet (176 square meters) include conference space. This eco-certified hotel also offers a spa tub, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Copthorne Hotel and Resort Queenstown Lakefront is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Impressions Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (NZD 15 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Impressions Restaurant

Things to do

  • Ski storage
  • Spa tub

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.50 for children
  • Covered self parking fee: NZD 15 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
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Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Copthorne Hotel and Resort Queenstown Lakefront Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 405 out of 1040 reviews" "
Rating 8 - Good. 405 out of 1040 reviews" "
Rating 6 - Okay. 157 out of 1040 reviews" "
Rating 4 - Poor. 54 out of 1040 reviews" "
Rating 2 - Terrible. 19 out of 1040 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Adriane

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Rebecca

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Shirtika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Zoe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a good position. Close to the town. It was clean and the staff helpful
Stayed 7 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location and our room 1455
Stayed 3 nights in Aug 2024

6/10 Okay

Gaurav

Traveled with partner
Disliked: Cleanliness, staff & service
No drinking water in the room. Heater was pretty average didnt heat the room properly. Wifi was terrible.
Stayed 2 nights in Aug 2024

6/10 Okay

Jasmin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Angeline

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could provide spa robes & shoes for the spa, especially being it winter and the facility is outside
Stayed 3 nights in Aug 2024

8/10 Good

Graeme

Traveled with family
Liked: Staff & service, amenities
The Copthorne is getting quite tired these days but the staff are excellent and you can’t ruin that wonderful view. A bit of a tidy up and facelift and it would go back to being one of the very best in Queenstown
Stayed 3 nights in Aug 2024

6/10 Okay

Esme Greene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was in need of updating. The blackout curtains were old and torn. Wallpaper was starting to peel in places. Wifi would connect but not work at all. Bathroom was clearly recently renovated. Room needed similar updates. Hallways were not well insulated throughout the hotel and it was drafty. Views were stunning and very convenient to downtown Queenstown.
Stayed 3 nights in Aug 2024

8/10 Good

Stephen Grayham

Liked: Cleanliness
It is getting a little dated but the view and position is perfect.. no real bar person just restaurant staff doing cocktails from a book.. but overall had a great stay and would consider coming back for sure
Stayed 7 nights in Jul 2024

10/10 Excellent

Michelle

Stayed 6 nights in Jul 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to town and lovely service at front desk.
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmo-Smail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people, nature and food
Stayed 7 nights in Jul 2024

6/10 Okay

Victor

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
it is a bit outdated, please be aware there is no air conditioner in room, there is a heater only. No extraction fan in the bathroom or it is not working. There is not much air circulation. I should have chosen Hilton for the same price offered.
Stayed 5 nights in Jul 2024

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views and position.
Stayed 4 nights in Jul 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Quiete
Stayed 4 nights in Jul 2024

6/10 Okay

Amelia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good walking distance from town centre. Ordered food and drink and was waiting 50 minutes for drinks which should’ve taken 10 at the most. It wasn’t a busy night. When reminded of our order the staff still took another 15-20 to make it as.
Stayed 1 night in Jul 2024

8/10 Good

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Geoff

Stayed 1 night in Apr 2024

6/10 Okay

Kendra

Traveled with group
Good location but that is really the only thing it has going for it. Room cleanliness was obviously done hastily (hairs and stains aren't what I expect, especially at this price point) and walls are thin. Room was a pretty good size, though.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jayden

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+++
Stay was welcoming and really pleasant.
Stayed 5 nights in Jul 2024

8/10 Good

judy

Traveled with family
Liked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Joel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely recommend! The best place for a great price and convenience! Literally would not recommend a better hotel
Stayed 2 nights in Jul 2024