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Casa Santiago Hotel Boutique

3.5 star property

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Photo gallery for Casa Santiago Hotel Boutique

Terrace/patio
Terrace/patio
Luxury Room | Egyptian cotton sheets, premium bedding, down comforters, minibar
Reception
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Independencia #28, Col. Centro, Querétaro, QUE, 7600
  • Zenea Garden
    ‪3 min walk‬
  • Plaza de Armas
    ‪4 min walk‬
  • Theater of the Republic
    ‪6 min walk‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪38 min drive‬

Room options

View all photos for Business Room

Business Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Business Room

  • 102 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room

  • 154 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Luxury Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Luxury Room

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Room

Hotel Patio Santiago

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (267)
The price is $145
per night
$174 total
includes taxes & fees
Mar 8 - Mar 9
Hotel Patio Santiago

About this property

Casa Santiago Hotel Boutique

3.5-star hotel in Downtown Querétaro
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, spa services, 24-hour room service, and a meeting room are onsite.
Casa Santiago Hotel Boutique offers 19 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions come with satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Santiago. Services include hot stone massages and sports massages. The spa is open daily.
Casa Santiago Hotel Boutique features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Querétaro hotel also offers spa services, a terrace, and tour/ticket assistance.

Casa Santiago Hotel Boutique is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Casa Santiago Hotel Boutique has a restaurant on site.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 310 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 850 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 310 for adults and MXN 280 for children
  • Pet fee: MXN 850 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Santiago Queretaro
Casa Santiago Hotel Boutique Hotel
Casa Santiago Hotel Boutique Querétaro
Casa Santiago Hotel Boutique Hotel Querétaro

Casa Santiago Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 123 out of 155 reviews
Rating 8 - Good. 20 out of 155 reviews
Rating 6 - Okay. 5 out of 155 reviews
Rating 4 - Poor. 3 out of 155 reviews
Rating 2 - Terrible. 4 out of 155 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ivana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and attentive to details
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Diego David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and comfortable
Great place to stay and relax!
Stayed 1 night in Jun 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms was awesome! The staff gave us a delicious cheesecake when we arrived and then some delicious cookies for a good nights sleep! Definitely coming back to this hotel. Highly recommend!
Stayed 1 night in Sep 2024

2/10 Terrible

David

Stayed 2 nights in Jun 2024

10/10 Excellent

Blanca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice property in the middle of everything. Would love to come back.
Stayed 1 night in Jul 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a lovely hotel
This has got to be one of the best hotels we’ve stayed at. Wonderful staff, super clean, I’m not just talking about the room, but the whole hotel itself. It was also peaceful and slept like bears. If we go back to Queretaro, we’ll stay here.
Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

Stayed 1 night in Jun 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good option for the historic center Bed and pillos not very comfortable Everything else very nice
Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and bed was comfortable. Hotel offers free parking located about 10min walk away. Only complaint would be that a party was going on somewhere near the hotel one night and we could hear the music well past midnight. Not the hotels fault, but though I would mention it, in case you book a weekend stay. Restaurant Carola is located within the hotel…eat there. Food is awesome. Overall, we enjoyed our stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Xiomara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Keewon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really like this hotel. Comfy bed with, little smelly comforter. Friendly employees, amazing restaurant and bar inside the hotel. Recommended I’d like to stay here again
Stayed 2 nights in Feb 2024

10/10 Excellent

marion

Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful. Best service ever.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Querétaro‘s Centro Historico
Very nice hotel with friendly staff, many amenities, a great rooftop space for drinks and meals, an on-site restaurant and located within easy walking distance of all the attractions and many great restaurants.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sabina

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel is beautiful and well-located in the historic downtown area.
Stayed 5 nights in Feb 2024

10/10 Excellent

Mario

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend fun
It was wonderful, hotel staff was so nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jimena

Liked: Amenities
Stayed 3 nights in Jan 2024

10/10 Excellent

PATRICE BRUCE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great location and great place to stay downtown Queretaro
Stayed 1 night in Dec 2023

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This hotel was really cute and comfortable.
Stayed 5 nights in Nov 2023

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stay
We just spent 6 nights here along with all of our friends for our wedding week. Without us asking, they went above and beyond for us in every way possible. There wasn’t a single thing they didn’t jump to accommodate us with. A truly perfect stay. Their entire staff, from the front desk to the waiters to cleaning staff and maintenance worker, is absolutely wonderful.
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and knowledgeable about the area. They offered wonderful recommendations with tours and areas to eat. The property was very modern and clean. I will definitely be returning here on our next stay!
Stayed 2 nights in Nov 2023

10/10 Excellent

Antonia

Stayed 2 nights in Oct 2023