Hotel Crown Victoria

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Crown Victoria

City view from property
Premium bedding, minibar, in-room safe, desk
Indoor pool
Lobby sitting area
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Autopista Querétaro - México #2100, Querétaro, QUE, 76080
  • Alameda Hidalgo Park
    2 min drive
  • Santa Rosa de Viterbo Temple
    3 min drive
  • Querétaro Cathedral
    3 min drive
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    30 min drive

Room options

Junior Suite, 1 King Bed, Kitchenette

  • 453 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Kitchenette

  • 453 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Crown Victoria

4-star Querétaro hotel, connected to the convention center in Downtown Querétaro
This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Crown Victoria offers 172 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub and a fitness center.
Hotel Crown Victoria features a spa tub and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite covered self parking is complimentary.

Hotel Crown Victoria has designated areas for smoking.

A hosted evening meal is available for a surcharge daily.
Hotel Crown Victoria has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 330 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 300
  • Snack bar/deli

Things to do

  • Gym
  • Spa tub
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 200.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 330.00 for adults and MXN 230.00 for children
  • Airport shuttle fee: MXN 450.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: MXN 200.00 (subject to availability)
  • Late check-out fee: MXN 300.00 (subject to availability)
  • Hosted evening meal: MXN 300.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Occidental Querétaro-Barceló Hotel Group Queretaro
Occidental Querétaro-Barceló Group Queretaro
Occidental Querétaro Hotel Queretaro
Occidental Querétaro-Barceló Group
Occidental Querétaro Hotel
Occidental Querétaro Queretaro
Occidental Querétaro Barceló Hotel Group

Hotel Crown Victoria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1090 reviews" "
Rating 8 - Good. 273 out of 1090 reviews" "
Rating 6 - Okay. 87 out of 1090 reviews" "
Rating 4 - Poor. 51 out of 1090 reviews" "
Rating 2 - Terrible. 39 out of 1090 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre limpio
Stayed 1 night in Jun 2024

10/10 Excellent

Jesús

Stayed 1 night in Sep 2024

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre una buena experiencia
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fermin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tan tranquilo y callado como siempre
Stayed 1 night in Aug 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathan Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

NIEVES

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

NIEVES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2024

4/10 Poor

Zachary

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is rude
Stayed 1 night in Jul 2024

10/10 Excellent

Fermin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia en el Hotel siempre es agradable
Stayed 1 night in Jul 2024

10/10 Excellent

Fabiola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 4 nights in Jul 2024

8/10 Good

Jayati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is not in Centro as written. I had do take an Uber every day twice to go to city center where everything is. The hotel was big and the staff and service were very good.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place quick access
Stayed 1 night in Jun 2024

10/10 Excellent

Diego

Stayed 3 nights in Jun 2024

10/10 Excellent

ROGELIO ITZAMNÁ

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una estancia muy placentera , como huésped recibes lo que el hotel promete ,asi que mis hijos y yo nos vamos muy complacidos
Stayed 3 nights in Jun 2024

2/10 Terrible

ANTONIO

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My reservation was made W breakfast included but when I went to have my breakfast they said I have to Pay for it and it was 3 rooms total of 10 people that we had to pay $2300.00 Mx pesos for those breakfast I think it was very embarrassing. Next my room was no AC working on my second night so all night w out ac, next was no water on my room for the whole night it was embarrassing too.
Stayed 3 nights in Jun 2024

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 7 nights in May 2024

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, solo que faltaría el servicio de desayuno
Stayed 1 night in Apr 2024

10/10 Excellent

Fermin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Oscar

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean , friendly staff and accessible
Stayed 1 night in Apr 2024

8/10 Good

Wei Feng

Stayed 1 night in Mar 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel nice and clean the staff wonderful.
Stayed 4 nights in Mar 2024

10/10 Excellent

AMALIA, MISSISSAUGA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in rapido, excelente staff, muy limpio, y todo agradable, las camas muy cómodas
Stayed 1 night in Feb 2024