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Best Western Hôtel Centre Reims

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Hôtel Centre Reims

Exterior
Lobby
Front of property
Daily buffet breakfast (EUR 13.5 per person)
Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed) | Premium bedding, in-room safe, individually decorated

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
75 Place Drouet, Reims, Marne, 51100
  • Les Hautes Promenades
    3 min walk
  • Brasserie Excelsior
    2 min walk
  • Reims Station
    4 min walk
  • Epernay (XEP)
    44 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Twin Beds, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Superior Room, 1 Queen Bed, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Courtyard View

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking, Courtyard View

  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed) | Premium bedding, in-room safe, individually decorated

Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Best Western Hôtel Centre Reims

3-star Reims hotel, connected to a shopping center in Reims City Centre
A snack bar/deli, a business center, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and a 24-hour front desk. Private bathrooms are not ensuite.
Best Western Hôtel Centre Reims offers 50 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include day beds. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a snack bar/deli. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This family-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Best Western Hôtel Centre Reims is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 12.50 per day)
  • Theme park shuttle (surcharge)
  • Self parking on site (EUR 12.50 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 13.50 for adults and EUR 8 for children
  • Snack bar/deli

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.5 for adults and EUR 8 for children
  • Self parking fee: EUR 12.50 per day
  • Nearby parking fee: EUR 12.5 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served or permitted at this property
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Nord Reims
Grand Nord Reims
INTER-HOTEL Grand Hotel Nord Reims
INTER-HOTEL Grand Hotel Nord
INTER-HOTEL Grand Nord Reims
INTER-HOTEL Grand Nord
Grand Hotel Nord
INTER HOTEL Grand Hotel du Nord
Best Western Centre Reims
Best Centre Reims Reims
Best Western Hôtel Centre Reims Hotel
Best Western Hôtel Centre Reims Reims
Best Western Hôtel Centre Reims Hotel Reims

Best Western Hôtel Centre Reims Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 200 out of 741 reviews" "
Rating 8 - Good. 299 out of 741 reviews" "
Rating 6 - Okay. 153 out of 741 reviews" "
Rating 4 - Poor. 60 out of 741 reviews" "
Rating 2 - Terrible. 29 out of 741 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Powerful staff!
When we arrived there was no power for the rooms or key cards. Their seemed to be only one member of staff who was run ragged up and down stairs letting people into room as well as running reception. She took it all in her stride and was full of apologies. She deserves a pay rise and promotion for her efforts. We got power in the rooms later but still no key card. It didn't affect our stay. Location was great, room fine, staff excellent!
Stayed 1 night in Sep 2024

8/10 Good

Brian

Stayed 2 nights in Sep 2024

8/10 Good

Jonathan, London

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Juan Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was the late night service. The hotel says it a 24/7 lobby but yet i had to wait for 10 mins to be let inside. I understand it was late night around 2 am. However, i shouldn't wait for 10 mins to be let inside as well their no english notification for late night service so definitely a language barrier
Stayed 9 nights in Aug 2024

2/10 Terrible

edward

Stayed 1 night in Jul 2024

10/10 Excellent

Colette

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in great location. Staff very friendly and helpful. Rooms good size with views out onto the Main Street. Near a lovely park where we walked our dog.
Stayed 1 night in Aug 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 3 night stay
The room was clean and well kept. The bedding and towels were comfortable and soft. The view was good, but the bars stayed open late and we could hear the noise. The breakfast was good. The location accross the plaza from the parking exit was very convenient.
Stayed 2 nights in Aug 2024

2/10 Terrible

edward

Disliked: Staff & service, property conditions & facilities
Disappointed with hard sell on parking
Disappointed with the hard sell for parking we were told we could not park a motorcycle outside as it was forbidden. I told her no one mentioned it the week before when I stayed and the previous 4 years. I later got confirmation from another local motorcyclist that there were no restrictions. When we got to the room we found the shower door was defective and the aircon was very weak. Overall it not a good stay. I will not return.
Stayed 1 night in Aug 2024

2/10 Terrible

Tapan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The only issue I had was that the person who cleans the room kept on opening the door when it was being bolted for a reason. I am deaf. So it scares me that she did it twice and how could she be able to open a bolted door.
Stayed 2 nights in Jul 2024

6/10 Okay

David

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cosy and close to the city sights. Public transport and trains were very accessible and there are plenty of dining options nearby. Great for a weekend stay.
Stayed 1 night in May 2024

8/10 Good

Robert

Stayed 4 nights in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Arif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, renovated rooms. Parking was available right outside. Convenient for a city trip.
Stayed 2 nights in May 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Francisco

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Dont book this hotel if you plan on sleeping. The noise is non stop until 3 am even during weekdays and the hotel does not have sound proofed windows.
Stayed 3 nights in May 2024

8/10 Good

Derek

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all we enjoyed our stay. Unfortunately, in one of our rooms the shower was shockingly poor, the shower head could not be stabilised enough to allow a conventional shower to take place. That being said, we would stay here again.
Stayed 1 night in Apr 2024

8/10 Good

joseph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a well kept older hotel. There is a lot of unevenness across the rooms, some have BIG windows and some have very little natural light. The staff is very attentive and responsive.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I detested being damped in a room at second floor where all the cleaning carts were parked 24 hours. I felt as part of the cleaning personnel. Did not look like a 3 stars hotel.
Stayed 2 nights in Apr 2024

8/10 Good

Noel

Nice hotel centrally located. Helpful friendly staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Richard, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Convenient location on plaza, close to lots of restaurants, train station and tourist attractions
Stayed 2 nights in Apr 2024

6/10 Okay

rachel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel but in noisy nightlife area not described in hotel details
Stayed 1 night in Mar 2024