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ION City Hotel, a Member of Design Hotels

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ION City Hotel, a Member of Design Hotels

City Suite | Premium bedding, down comforters, memory foam beds, free minibar
Premium bedding, down comforters, memory foam beds, free minibar
Premium bedding, down comforters, memory foam beds, free minibar
Restaurant
View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Laugarvegur 28, Reykjavik, 0101
  • Laugavegur
    1 min walk
  • Sümac
    1 min walk
  • Hlemmur Bus Terminal
    10 min walk
  • Reykjavik (RKV-Reykjavik Domestic)
    7 min drive

Room options

View all photos for Classic Room

Premium bedding, down comforters, memory foam beds, free minibar

Classic Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, memory foam beds, free minibar

Deluxe Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for City Suite

City Suite | Premium bedding, down comforters, memory foam beds, free minibar

City Suite

  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, down comforters, memory foam beds, free minibar

Standard Room, 1 Double Bed

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, memory foam beds, free minibar

Junior Suite

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Panorama)

Suite (Panorama) | Premium bedding, down comforters, memory foam beds, free minibar

Suite (Panorama)

  • 807 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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About this property

ION City Hotel, a Member of Design Hotels

4-star hotel in Downtown Reykjavik
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
ION City Hotel, a Member of Design Hotels offers 18 accommodations with free minibar items and espresso makers. Memory foam beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes and hair dryers.

This Reykjavik hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.
ION City Hotel, a Member of Design Hotels has a restaurant on site.
24-hour room service is available.

Languages

English, Icelandic, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available from 9:00 AM to 6:00 PM (ISK 5,000 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 5 floors
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: ISK 10000
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for ISK 16900.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: ISK 5000 per day (164 ft away; open 9:00 AM to 6:00 PM)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: ISK 10000
  • Rollaway bed fee: ISK 16900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

ION City Hotel Reykjavik
ION City Reykjavik
ION City
ION City Hotel
ION City Hotel a Member of Design Hotels
ION City Hotel, a Member of Design Hotels Hotel
ION City Hotel, a Member of Design Hotels Reykjavik
ION City Hotel, a Member of Design Hotels Hotel Reykjavik

ION City Hotel, a Member of Design Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 194 out of 258 reviews" "
Rating 8 - Good. 54 out of 258 reviews" "
Rating 6 - Okay. 8 out of 258 reviews" "
Rating 4 - Poor. 1 out of 258 reviews" "
Rating 2 - Terrible. 1 out of 258 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Gyana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and nice place. No parking, and VERY hard to find the place at night
Stayed 1 night in Sep 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED our stay here... the only thing we didn't like was the difficulty in finding a parking spot that wasn't too far away for toting our luggage. As it was, the closest we could get was a good 5-6 minutes walk dragging luggage behind us. Otherwise, it was a GREAT choice! Loved SUMAC - the attached restaurant. It was also wonderful being a couple does down from the SANDHOLT bakery.
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in excellent location. Staff were nice and very helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Restaurant Sumac
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive design
Stayed 2 nights in Jul 2024

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The helpfulness and friendliness of the staff contributed to making our 3 day stay enjoyable. They were kind and patient and came to our aid both day and night with information and attention.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jason, Mississauga

Stayed 2 nights in Jul 2024

10/10 Excellent

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated right off of Laugavegur street (adjacent to the Sumac restaurant, the main entrance is tucked away to the side) this hotel was incredible. The staff was friendly, allowed us a late checkout without charge, and held our bags after checkout so we could explore Reykjavík a little more! We had just completed the Laugavegur Trail, so the junior suite with the private sauna on the balcony got a lot of use to soothe our muscles after 55 kilometers of hiking and sleeping in tents! The whiskey bar next door is really cool, and if you’re vegetarian/vegan, you’ll be stoked like us to find Monkeys and Mama’s for some amazing food and cocktails! The room was spacious, beautiful, had a comfortable bed, was thoughtfully appointed, and provided a beautiful view of the city and water from the huge window and spacious balcony. We slept well with the blackout curtains (sun never went down) and it was super quiet. Well worth the price!
Stayed 1 night in Jul 2024

10/10 Excellent

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and walkable location to everything. Room had a private sauna and excellent view. Staff was helpful. Bed was comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Louis

Stayed 1 night in Jun 2024

6/10 Okay

Rochelle

Stayed 2 nights in Apr 2024

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with nice amenities and views. Sauna on the balcony was a dream.
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, clean and modern hotel, great location, lovely room, and they have luggage storage late checkout! The only oddity here is that parking is a bit scarce around the hotel. You'll have to park in a zone a few blocks away and haul your luggage to the hotel as there are no cars allowed on the road with the hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. The room was spacious and located on one of the main shopping streets, so there were many restaurant options nearby as well. The lady at the reception (forgot to ask for her name!) was the highlight of the stay. Her customer service was fantastic. I would definitely recommend and stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 nights at this hotel and had an amazing stay. The hotel is well positioned to explore Reykjavik by foot, and has the main bus stops just a short walk away. We stayed in a suite, which had a sauna on the balcony and amazing views of the city. The room itself was extremely clean, had lots of storage and was spacious. The bed was super comfortable. The staff at the hotel were friendly and couldn't do enough to help. Some reviews have mentioned noise. We stayed Monday to Friday, and only one night did we find it a little noisey until about 11pm from one of the bars, although you have to remember you are in the centre of everything, so a little noise can be expected. Overall, a clean, well positioned hotel, with accomdating staff. We would stay again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Nadiya

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Nadiya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel. In 2021, I stayed her and I booked the Junior Suite, balcony and sauna outside. It was THE BEST experience ever. So when we were traveling again, I booked the same suite. The bed is one of the most comfortable beds I've ever slept on. The bathroom is amazing, and there is SO much storage space to store your clothes and luggage. The view from the balcony is unbelievable and the sauna is just what you need after a long day of exploring the city.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a private sauna in our room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property wasn’t quiet as we could hear partying and music well into the early morning hours, but the room was beautiful and the sauna was a plus! Also the hotel staff were very friendly and the complimentary champagne was lovely.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location
Stayed 1 night in Dec 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at ION City for 3 days last weekend and I loved everything about the room. The view was subtle but gorgeous, just like much of the architectural scene is in Iceland. The Hallgrímskirkja all lit up outside my window wasn’t too shabby. The room was so well maintained and felt super cozy. I’m someone who enjoys travel but sleeping away from my home comforts is a challenge so choosing a hotel is top priority, and I made the right choice with ION City. The only thing that I would change was the rain shower head. In theory rain shower heads are luxurious but impossible to avoid getting my hair wet on days when I didn’t plan on washing it. The spectacular soaking tub more than made up for that though. And the mattress! I felt like I was sleeping on a cloud. Last but not least the service was impeccable. I’m quite shy and reserved and I don’t need to be overly fussed over and I got just the right amount of attention to feel like a valued customer without being overwhelmed. I figured out quickly that this is the Icelandic way. The people are kind and welcoming but not too in your face. Works for me. Also the location was perfect. I was never more than a 10 minute walk from everything. I would stay at ION city again in a heart beat. My only regret is not having enough cash on hand to leave a more generous tip for the kind person who took care of the space during my stay. 10/10 experience!
Stayed 3 nights in Dec 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite part of this hotel was the location, although everything else was also terrific. It is located on the primary restaurant and shopping street, much of which is a pedestrian mall, and is minutes walk from the water and the famous church. The room was very, very comfortable and the bathroom spacious. Our only struggle was to understand the lighting . . . all switches were dimmable but didn't turn the lights off - you had to double click the wall switch to turn the lights off. We loved our stay here.
Stayed 2 nights in Nov 2023

10/10 Excellent

Tara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The woman at the front desk was amazing, friendly and very helpful!
Stayed 1 night in Nov 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a central position and the Junior Suite was fantastic, with the sauna on the balcony. Highly recommended!