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Mitsis Grand Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mitsis Grand Hotel

Flat-screen TV
Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Exterior
Presidential Suite, Sea View | Free minibar, desk, soundproofing, free cribs/infant beds
Beach/ocean view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • All inclusive
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym

Explore the area

Map
Akti Miaouli and Papanikolaou, Rhodes, Rhodes Island, 85100
  • Rhodes Casino
    4 min walk
  • Harbour Gates
    5 min walk
  • Rhodes Aquarium
    5 min walk
  • Rhodes (RHO-Diagoras)
    24 min drive

Room options

View all photos for Twin Room, Garden View

Free minibar, desk, soundproofing, free cribs/infant beds

Twin Room, Garden View

  • 258 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View | Free minibar, desk, soundproofing, free cribs/infant beds

Twin Room, Sea View

  • 258 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, Sea View

Suite, Sea View | Free minibar, desk, soundproofing, free cribs/infant beds

Suite, Sea View

  • 560 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Free minibar, desk, soundproofing, free cribs/infant beds

Single Room

  • 204 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite, Sea View

Presidential Suite, Sea View | Free minibar, desk, soundproofing, free cribs/infant beds

Presidential Suite, Sea View

  • 2906 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About this property

Mitsis Grand Hotel

5-star property in Neochori
Guests of this beach property will appreciate convenient onsite amenities such as a fitness center and spa services.
Mitsis Grand Hotel offers 402 air-conditioned accommodations with free minibar items and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body treatments, and manicures and pedicures.
Mitsis Grand Hotel is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Mitsis Grand Hotel features a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. Dining is available at one of the property's 8 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 8579 square feet (797 square meters) include conference space. This all-inclusive property also offers a children's pool, a fitness center, and spa services. Complimentary self parking is available on site.

Mitsis Grand Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Main Restaurant Acandia - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Italian Restaurant - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Asian Restaurant - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Ellinadiko Restaurant - This theme restaurant specializes in Greek cuisine. Open daily.
Kitchen Web Global Flavor - This theme restaurant is located by the pool and specializes in international cuisine. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Polish, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 8 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Asian Restaurant
  • Ellinadiko Restaurant
  • Italian Restaurant
  • Kitchen Web Global Flavor
  • Main Restaurant Acandia

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Shopping
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 8,579 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 4 buildings
  • 5 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: EUR 30 per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Grand Hotel Mitsis
Hotel Mitsis
Hotel Mitsis Grand
Mitsis Grand
Mitsis Grand Beach Hotel All Inclusive Rhodes
Mitsis Grand Hotel Rhodes
Mitsis Grand Rhodes
Mitsis Hotel
Mitsis Hotel Grand
Grand Hotel Rhodes
Mitsis Grand Hotel Rhodes, Greece
Mitsis Grand Rhodes Town
Rhodes Grand Hotel
Mitsis Grand Hotel All Inclusive Rhodes
Mitsis Grand Hotel All Inclusive
Mitsis Grand Beach Hotel All Inclusive
Mitsis Grand Beach All Inclusive Rhodes
Mitsis Grand Beach All Inclusive
Mitsis Grand All Inclusive

Mitsis Grand Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 470 out of 874 reviews" "
Rating 8 - Good. 289 out of 874 reviews" "
Rating 6 - Okay. 68 out of 874 reviews" "
Rating 4 - Poor. 30 out of 874 reviews" "
Rating 2 - Terrible. 17 out of 874 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

jaina

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This hotel is NOT a 5 star. While on paper it might be with the facilities and amenities it has to offer, the standard is not 5*. I'll begin with cons: 1.the sunbeds are so flimsy - they flipped my husband and I off our individual ones so many times - also when we laid back, they just completely snapped back! Unsafe! 2. Pillows were too high and hard to the point I had to sleep without or sleep on a towel! 3. Cleanliness - the hotel room balcony had cockroaches. The rooms were not cleaned - I came back to my room and found my used hot drink mugs just returned to the desk for re-use! There was a previous guests hair left on the hotels toiletries bottle and wasn't cleaned at all for days until I decided to clean. The rooms are outdated and are not soundproof. If you get a room by the main large round pool you won't have quiet-ish time until the entertainment stops around 2300hrs which was hard for us with very young kids. 4. Entertainment was a bit naff- probably more suited to older/more mature guests Pros 1. Great location - while it doesn't have a private beach, it does have designated sun beds for hotel guests on the beach right in front of it. It's a pebble beach though. Also only a 10 min walk into Rhodes town and has plenty of shops/restaurants around 2. Staff at the hotel were lovely - can't fault them at all especially Irinia 3. Good food/restaurant varieties 4. Kids club was amazing - Irine&Marisia!! 5. Could get a sunbed/pool options & space
Stayed 7 nights in Aug 2024

8/10 Good

sefi shine

Liked: Cleanliness, staff & service, room comfort
The hotel was nice, staff were excellent, the rooms not as I thought will be for the Mitsis chain. Disappointed, in the room were 🐜 , didn't allow me late check out even though Im a gold member they wanted me to pay them for late check out something that in every hotel I've been I got.
Stayed 7 nights in Aug 2024

6/10 Okay

Laura

Liked: Cleanliness
Disliked: Staff & service
Stayed 8 nights in Aug 2024

10/10 Excellent

Paul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel and services with amazing staff. Especially the following six employees, Joanna, Kathokiki at reception, George the porter, Nikos and Rafail in the main restaurant and Litsa at the main bar. Exceptional people. Thank you everyone.
Stayed 12 nights in Jul 2024

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is big and gives a chilled vibe. Although both hotel rooms need a revamp (I’ve read the hotel is due to go through a massive refurb later this year), we couldn’t fault the stay. Staff were always polite, helpful and attentive. Food and drink options were fab across all restaurants and bars, including the big list of cocktails included in the all inclusive. Room was big and comfortable. We received free pool/beach towels that could be changed daily. WiFi was so-so but when it worked well, it was good. The hotel was a good level of busy, not too packed, considering we stayed in the height of summer. We’d happily stay again and will look forward to what the hotel looks like when it’s been done. Will consider staying at another hotel in the Mitsis Group.
Stayed 7 nights in Aug 2024

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing combination of good hotel facilities for family, great staff and perfect location. Plus: have the most amazing sunset ever!
Stayed 9 nights in Aug 2024

8/10 Good

Trushar

Liked: Cleanliness
Stayed 6 nights in Jul 2024

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, room comfort
We had a nice stay in the hotel and dining options was good. Staff very friendly. Nice pool area and evening entertainment. Large balcony which we enjoyed in the evening when baby was in bed. Rooms/furniture are tired definitely not 4/5 star.
Stayed 4 nights in Apr 2024

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Deborah

Traveled with family
Excellent stay at the Misis grand . Food was amazing, lots of choice from breakfast through to dinner . Staff were very attentive, particularly when one of my 16 year olds become unwell , calls up to the room to check he was ok . Big shout out to Billy who always had a smile on his face and worked really hard all day around the pool . As others have said rooms are tired , but where kept spotless clean. Overall a fab holiday
Stayed 10 nights in Jul 2024

8/10 Good

Danielle

Stayed 4 nights in Jul 2024

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities
Staff where super lovely couldn’t do enough to make our stay pleasurable. Food was lovely and we enjoyed the music in the evenings. We had a great time.
Stayed 7 nights in Jul 2024

6/10 Okay

Adrian James

Liked: Cleanliness, staff & service, amenities
The entrance, restaurant and pool areas were nice but the rooms were very dated and in need of some tlc (unsafe plug sockets etc). Our room was incredibly noisy and although we had a nice sea view we were right next to the main road with a constant stream of coaches, Lorrie’s and mopeds until very late each night and then starting early the next morning. We couldn’t have a conversation on the balcony. Also, I got food poisoning which restricted me to our room for a day and a half and couldn’t eat for nearly three days. Whilst I cannot guarantee it was from the hotel, I only ever had food and drinks from there, so judge for yourself. Hotel had some good points, but for the money I think there’s better around, so unlikely to return.
Stayed 7 nights in Jul 2024

10/10 Excellent

Sandeep

Stayed 4 nights in Jul 2024

10/10 Excellent

david

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Jun 2024

10/10 Excellent

Nikolajs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I ever stayed Staff all friendly and helpful Food choice is huge Only entertainment could be better
Stayed 6 nights in May 2024

10/10 Excellent

Lloyd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our return visit to the Mitsis  Grand Hotel, another fantastic holiday, the Hotel, although large, has many quiet spots for relaxing, not least the spacious and cool reception area with lots of comfortable seating  to watch the world go by . What makes this hotel so good is the friendly and helpful staff, and boy do they work hard, hope the management fully appreciates this. nothing is too much trouble , great dining hall so much choice. We love our history so being within an easy walk into the UNESCO world heritage site of the old town is fantastic, we booked a sea view this time and looked out over the coast of Turkey, the room was very comfortable. We believe the Hotel is being rebuilt next year and have heard it is going to be something special, just hope existing customers won't be outpriced for another visit! Thanks again for a great holiday.
Stayed 7 nights in May 2024

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, excellent food in the main buffet restaurant and in the other eating options. Loads of drink options in both bars. Staff all very efficient and friendly. 2 lovely outdoor pools with lots of parasols and the beach also has parasols and loungers. 15 minute walk to central/old town Rhodes Ali g the sea front. Throughly enjoyed our stay and would highly recommend the hotel.
Stayed 5 nights in Jun 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice hotel and totally recommended
This is an excellent hotel, with great staff and good location. The food was amazing and the overall standards were high on every count. This hotel has dining / eating facilities 24 hours a day! There are a few, very minor, negatives. The housekeeping staff were quite noisy outside the room in the corridor in a morning. Despite the do not disturb sign displayed on our door, one of the maids persistently knocked on the door. Also, the mini bar should be refreshed every second day - it wasn't. It took two requests to reception to have this done. There was a problem getting sunbeds - virtually impossible near the pool itself. This was due to people reserving them with towels. The signage clearly stated that anyone leaving towels unattended for more than an hour would have them removed. This never happened resulting in unoccupied sunbeds. Otherwise a fantastic place to stay. However, much of this review is pointless as it is planned that this hotel will be demolished after the 2024 season and rebuilt with a new one. Shame as although it may be slightly dated in some places but is still better than many we have stayed in.
Stayed 5 nights in May 2024

10/10 Excellent

Hugh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very nice and the food was excellent staff were very friendly and helpful would recommend this hotel to anyone surrounding area was pretty rundown and a lot of buildings were lying empty the beach had seen better days could have been needing a good clean up I know that the season was at the start
Stayed 5 nights in Mar 2024

10/10 Excellent

Amir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly, pleasant, helpful and almost all spoke good English. We highly recommend the please and will definitely be back.
Stayed 4 nights in Apr 2024

10/10 Excellent

Laurence, Mansfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent holiday, would definitely stay again.
Stayed 9 nights in Apr 2024

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a little dated but liked the Greek feel to the room. Hotel very clean. Staff cannot do enough for you. Very close to the beach and has three pool areas to choose from.loved the Greek, Pitta and Burger restaurants. Also loved the ice cream restaurnt, lots of variety and food options to choose from. Asian restaurant good but the Italian Restaurant not so many options menu should be revised Buffet food hall/restaurant good lots of options to choose from for Breakfast. Although no Tuna or prawns served which would have been nice. Also no blueberries. Hotel around 10-12 minutes walking distance to Harbour, Old Town and new town lots of shops and restaurants to choose from. Would book Hotel again if affordable.
Stayed 7 nights in Apr 2024

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Hotel v. Good. Main dining hall food very good overall, but coffee was not upto standard. Would have expected some smoked salmon and more fish, sardines. I would visit again. Staff amazing, the best ive experienced in a hotel ever. 9/10
Stayed 7 nights in Apr 2024

6/10 Okay

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel could improve food
Good hotel overall staff are hard working and friendly Food is a bit typical buffet in main restaurant and can be over salted Have still enjoyed are stay
Stayed 6 nights in Apr 2024