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Holiday Inn Express Chester, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Chester, an IHG Hotel

In-room safe, desk, laptop workspace, blackout drapes
Free buffet breakfast
Suite, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes
Restaurant
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
1911 W Hundred Rd, Chester, VA, 23836
  • Iron Bridge Sports Park
    9 min drive
  • Hardee's
    2 min walk
  • Petersburg Station
    15 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    19 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Hair dryer, towels, soap, shampoo

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

  • 340 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room (Bed Type Assigned at Check-In)

Standard Room (Bed Type Assigned at Check-In) | In-room safe, desk, laptop workspace, blackout drapes

Standard Room (Bed Type Assigned at Check-In)

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) | Bathroom | Hair dryer, towels, soap, shampoo

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

SpringHill Suites Chester

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (478)
The price is $116
per night
$135 total
includes taxes & fees
Jan 2 - Jan 3
SpringHill Suites Chester

About this property

Holiday Inn Express Chester, an IHG Hotel

Chester hotel with free breakfast
Along with a 24-hour fitness center, this hotel has a business center and conference space. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Chester, an IHG Hotel offers 95 accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels and pay movies.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered. Event facilities measuring 1250 square feet (116 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Express Chester, an IHG Hotel has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,250 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 2 percent

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Holiday Inn Express
Holiday Inn Express Chester
Holiday Inn Express Hotel Chester
Holiday Inn Express Chester-Racecourse Hotel Chester
Holiday Inn Express Chester Hotel

Holiday Inn Express Chester, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 149 out of 355 reviews" "
Rating 8 - Good. 112 out of 355 reviews" "
Rating 6 - Okay. 51 out of 355 reviews" "
Rating 4 - Poor. 26 out of 355 reviews" "
Rating 2 - Terrible. 17 out of 355 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to stores and places to eat and shop.
Stayed 1 night in Aug 2024

6/10 Okay

Larry

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Bathroom Needed More Than Just A Coat Of Paint
The room itself was quite good, the bed was comfortable and the room was quiet. The AC worked well, and the staff were all polite and helpful. Where this reservation disappointed was the condition of the bathroom. It needed a fresh coat of paint, and then some. There was a large patched area on the wall, and the door had a space where a towel hanger would have been handy, but it was missing. There was no place to hang a towel to dry, beyond the shower curtain bar. The WORST part though, was the faucet in the shower. The handle was loose, so halfway through my first shower, the handle dropped by itself to a lower position and the shower started raining scalding hot water. There were rust spots and swollen wood areas on the walls and door. Inexcusable to neglect such an important area of the room.
A patched hole not even remotely blended into the wallpaper. I woulnd’t allow this in my house, let alone expect it in a hotel.
I assume a towel hook was here once upon a time.
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

It was very clean, I especially liked the new setup of body wash , lotion, shampoo and conditioner station.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mila

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Teunsha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good
Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
This property needs serious updating. Black mold in the bathroom. Unpleasant smell in room and hallway. Looks like a five year old painted the walls. Very disappointed.
Stayed 1 night in Aug 2024

2/10 Terrible

Huken

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2024

2/10 Terrible

CHARICE, FORT BELVOIR

Disliked: Property conditions & facilities
Elevator did not work. Was never notified. Hotel did not provide assistance to bring bags up.
Stayed 1 night in Jul 2024

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice but a little rough around the edges. We enjoyed the breakfast that was offered.
Stayed 2 nights in Jul 2024

2/10 Terrible

Reshawn

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Staff at this hotel were the rudest people I’ve ever interacted with at a hotel. Would definitely not recommend staying here. Room was also not in great condition.
Stayed 2 nights in Jun 2024

8/10 Good

Ora

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was cold and the pancake maker didn't work. Yhe mattress was soft.
Stayed 1 night in Jun 2024

10/10 Excellent

Martha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, very comfortable beds, and helpful staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

Debora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping but far enough away and quiet. Wish they had a pool. No fan in the bathroom kinda dark in the bathroom and the bathroom door didn't latch.
Stayed 1 night in Jun 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lemuel A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance for food and entertainment
Stayed 1 night in Jun 2024

4/10 Poor

Leslie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed. We used to stay here and it was well kept and nice. This time the property looked like it had deteriorated and even update finishes were not complete. Our toilet was broken and the water pressure sucked. Told Management who did not offer any compensation. Will not come back.
Stayed 1 night in May 2024

2/10 Terrible

Lawrence

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
For the first time ever I went to check in and they did not have my reservation. I showed him my phone which showed my reservation and they honored the price luckily for me they had a room.
Stayed 1 night in Apr 2024

4/10 Poor

Jack

Disliked: Staff & service
The telephone nor the TV in the room functioned properly. The counter hardly ever had anyone sitting at it and you had to call out to get someone to come and assist.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeffrey

Stayed 3 nights in Apr 2024

6/10 Okay

Amanda, Eastham

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Alain

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Irma Jean, Greensboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024