Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel

Exterior
Outdoor pool
Exterior
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
8710 Midlothian Turnpike, Richmond, VA, 23235
  • Johnston-Willis Hospital
    5 min drive
  • Your Place Sports Bar & Grill
    3 min walk
  • Richmond Main Street Station
    13 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    24 min drive

Room options

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • Sleeps 6
  • 2 King Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 6
  • 2 King Beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 King Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel

Hotel in Bon Air
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel offers 138 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 25.00 per night
Service animals are welcome, and are exempt from fees
2 total (up to 20 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Midlothian
Comfort Inn Midlothian Hotel
Comfort Inn Midlothian Hotel Richmond
Comfort Inn Midlothian Richmond
Holiday Inn Express Richmond Midlothian Turnpike Hotel
Holiday Inn Express Midlothian Turnpike Hotel
Holiday Inn Express Richmond Midlothian Turnpike
Holiday Inn Express Midlothian Turnpike
Holiday Inn Express Richmond Midlothian Turnpike

Holiday Inn Express Richmond - Midlothian Turnpike, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 319 out of 794 reviews" "
Rating 8 - Good. 256 out of 794 reviews" "
Rating 6 - Okay. 121 out of 794 reviews" "
Rating 4 - Poor. 57 out of 794 reviews" "
Rating 2 - Terrible. 41 out of 794 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lachelle

Traveled with family
The hotel was very nice and clean and far away from traffic
Stayed 3 nights in Jun 2023

8/10 Good

Jasmine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was amazing. Breakfast was amazing as well!
Stayed 3 nights in Sep 2024

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for my stay. The location wa close to where my parents stay and made it easy to visit. The room had plenty of space and breakfast was great. I hope they fix the treadmill in the gym. Otherwise, I recommend people staying here. People at the desk were always available and helpful.
Stayed 4 nights in Sep 2024

8/10 Good

Woodi

Business traveler
Liked: Cleanliness, staff & service, amenities
Just an overnight stay for a baseball tournament. The hotel had been somewhat updated & the beds were great. The bathroom had very noticeable mold, the toilet stayed backed up and the walls were crumbling. But, overall it was clean and it worked for what we needed.
Stayed 1 night in Sep 2024

4/10 Poor

kelly

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Do not waste your money here. This property is not maintained. Gym equipment does not work. Front desk response was "sorry". A large sticky spill on 2nd floor 1 foot off the elevator was there for 2 days. Orange juice was more brown than Orange.
Stayed 2 nights in Sep 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was nice
Stayed 1 night in Sep 2024

6/10 Okay

Karen

Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Rhonda

Traveled with family
Liked: Staff & service
A nice stay
We enjoyed our stay here. Booked a suite that wasnt available upon arrival so they gave me 2 rooms to compensate. A pleasant surprise! Breakfast was good. Staff at front desk, breakfast area and cleaning were friendly and helpful. Pool was clean and fun. My only issue was the upholstery on the dinning room chairs. Please toss the chairs and replace without the fabric. Too many stains.
Stayed 3 nights in Aug 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Thank u for an awesome experience
Stayed 1 night in Aug 2024

10/10 Excellent

Kristin

Liked: Property conditions & facilities
Staff extremely friendly.
Stayed 1 night in Aug 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Lakesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

digdem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff and property was very nice. we stayed with my son and really enjoyed
Stayed 4 nights in Jul 2024

10/10 Excellent

edwin

Stayed 1 night in Jul 2024

6/10 Okay

Grzegorz

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The smell in the room was disturbing.
Stayed 1 night in Jul 2024

8/10 Good

Twana

Liked: Room comfort
Ok stay
The facility wasn’t the cleanest and the room had a damp odor . Front desk service was great .
Stayed 1 night in Jul 2024

8/10 Good

Desiree

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
My kids enjoyed the pool we always had it to ourselves and was a nice bonus.
Stayed 3 nights in Jul 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard Hiliday Inn Express. Staff was very pleasant.
Stayed 1 night in Jul 2024

2/10 Terrible

Suzanne

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Overall I had a very unpleasant experience here. They booked me in a different room than I reserved. Then changed rooms, but accidentally checked me out at that time. Despite my being present for the two nights I booked, they charged me a "no show" fee for the second night (their error). They refused to refund me for this fee and told me to dispute it with Expedia. Again, it was their mistake, not Expedia's. The manager hung up on me after shouting over me as I tried to dispute her assertion that there was nothing they could do. Also, the facilities were in disrepair. There were broken tiles in the bathroom, the shower curtain wouldn't stay in place and water got all over the floor every time you shower. I didn't complain about these things because I know that nowhere is perfect. However, their response to the mistaken charge was so frustrating for me that I felt the need to write this review.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Entry way furniture and outdoor pool dirty And
Stayed 3 nights in Jul 2024

8/10 Good

Jocelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jul 2024

4/10 Poor

BETTIE

Disliked: Staff & service, amenities, property conditions & facilities
not enough staff. room was moist for ac breakfast could have been better
Stayed 1 night in Jul 2024

10/10 Excellent

Todd

Stayed 1 night in Jun 2024