See all properties

Tru by Hilton Ashland

2.5 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Ashland

Exterior
Business center
Business center
Pool
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    ‪20 min walk‬
  • Ashland/Hanover Visitor's Center
    ‪3 min drive‬
  • James River Cellars Winery
    ‪7 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites At Virginia Center Commons

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1019)
The price is $139
per night
$162 total
includes taxes & fees
Mar 8 - Mar 9
Comfort Suites At Virginia Center Commons

About this property

Tru by Hilton Ashland

Ashland hotel with free self parking
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and an elevator. Onsite self parking is complimentary.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1012 out of 1498 reviews
Rating 8 - Good. 268 out of 1498 reviews
Rating 6 - Okay. 113 out of 1498 reviews
Rating 4 - Poor. 50 out of 1498 reviews
Rating 2 - Terrible. 55 out of 1498 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent professional and courteous service from both night and day front desk personnel…
Stayed 1 night in Nov 2024

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall stay was very nice. The only issue was the water pressure was very low in the shower.
Stayed 1 night in Nov 2024

2/10 Terrible

Jasmine

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Multiple unknown charges current getting handled by corporate
Stayed 3 nights in Nov 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room, lots of space, but woke up with a severe back ache. The bed felt like a slate of rocks.
Stayed 1 night in Nov 2024

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great right off the interstate clean comfortable room and easy to find. Staff was welcoming and able to provide dining suggestions . I would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, right off of I95. On and off in 1 minute. Food places around and shopping as well. Close to Kings Dominion.
Stayed 1 night in Nov 2024

2/10 Terrible

donna

Business traveler
Did not respond to one message I sent!!
Stayed 1 night in Nov 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Hannah

Traveled with partner
Disliked: Property conditions & facilities
My husband and I did not have a great experience. There was lady bugs galore in our room and we weren’t able to switch to another room because of them being booked to capacity. The front desk told me that other guests had been complaining of the lady bugs as well on a different floor. The curtain chain/string was broken and the bathroom shower could’ve used a little bit of updating/renovations. My husband and I will not be staying at this hotel again
Stayed 2 nights in Nov 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Marshall

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My room had roaches in it. I have a video of the roach on the wall and a picture of the other one dead on the floor. I wouldn’t recommend anyone stay here.
Stayed 1 night in Nov 2024

4/10 Poor

William

Disliked: Property conditions & facilities, room comfort
Wont stay there again
Shower water pressure extremely weak, only warm water. Didnt clean my room one day, no microwave, allowed BARKING dogs at all times
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Daisy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean and neat
Stayed 1 night in Nov 2024

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entry area was very modern well.kept lots of activities such as billoards and shuffleboard. Loved the 24 hr coffee and tea bar!
Stayed 2 nights in Nov 2024

10/10 Excellent

Donald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality
Being from Charleston, SC, we are use to great hospitality. This place was a 10! Sean at the front desk was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyed Ashland
enjoyed the stay and the room was very nice and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Maybelline

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying at the Tru and did not disappoint, great experience. Friendly staff, clean and comfortable room. Will definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Crystal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean environment. Friendly staff. Great stay at an affordable price!
Stayed 1 night in Nov 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Doris

Traveled with family
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the Employees that I came into contact work were EXTREMELY nice and happy that I was there. It reminded me of the Disney World employees. I met Sean at the front desk, Jay fixed my tv, and quite a few others whose names I didn't get. My ONLY request is that they wear name tags, bc I truly wasn't sure who the employees were that were not behind the desk.... they were all wonderful though! I will definitely be back.
Stayed 2 nights in Nov 2024

6/10 Okay

Mary

Liked: Staff & service
Staff was nice & efficient Washclothes were soiled, floors didnt seem clean & shower had a very small stream of water with very little pressure. I dont think we'll be staying here again!
Stayed 1 night in Nov 2024