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Tru by Hilton Ashland

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Ashland

Exterior
Pool
Desk, blackout drapes, iron/ironing board, free WiFi
Business center
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
101 North Carter Road, Ashland, VA, 23005
  • Randolph-Macon College
    ‪20 min walk‬
  • Hanover County Courthouse
    ‪8 min drive‬
  • Hanover Tavern
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(72 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(6 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed

9.2 out of 10
Wonderful
(83 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(10 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Country Inn & Suites by Radisson, Ashland - Hanover, VA

Breakfast included
Parking included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (1011)
The price is $103
per night
$120 total
includes taxes & fees
Feb 3 - Feb 4
Country Inn & Suites by Radisson, Ashland - Hanover, VA

About this property

Tru by Hilton Ashland

Ashland hotel with free self parking
Along with a fitness center, this hotel has coffee/tea in a common area and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Tru by Hilton Ashland offers 97 accommodations with hair dryers and irons/ironing boards. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, coffee/tea in a common area, and an elevator. Onsite self parking is complimentary.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland

Tru by Hilton Ashland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 973 out of 1440 reviews" "
Rating 8 - Good. 258 out of 1440 reviews" "
Rating 6 - Okay. 109 out of 1440 reviews" "
Rating 4 - Poor. 47 out of 1440 reviews" "
Rating 2 - Terrible. 53 out of 1440 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. Weird location with a sketchy motel next to it but the front desk girl is always so nice and full of energy. The walls are THIN. The guy next to us was talking on the phone and we could make out his whole conversation. Would have been annoying but we just turned the tv up. Also, the thermostat only went up to 68. I like my rooms COLD.
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great sleep, quiet, comfy and good breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly. We did have to move rooms due to some air conditioning issues, but moved quickly and was comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Benjamin

Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Nice
Stayed 1 night in Oct 2024

8/10 Good

Dan

Stayed 1 night in Sep 2024

10/10 Excellent

Cleo

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Alexey

Disliked: Property conditions & facilities
Airconditioning was always ON making the room temperature too low to be comfortable. I would stay away of this property.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Stayed 1 night in Sep 2024

10/10 Excellent

Alexus

Traveled with family
Liked: Cleanliness, property conditions & facilities
The man who helped us was so amazing!
Stayed 1 night in Oct 2024

2/10 Terrible

Waylon

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Maryann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ashland stay
Always great service and easy check in. Nice folks!
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne

Stayed 1 night in Sep 2024

10/10 Excellent

EDWIN, Cape Coral

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay, nice clean room.
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Stayed 1 night in Sep 2024

2/10 Terrible

Victoria

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Beware of “Too Good to Be True” Reviews
The overwhelming number of positive reviews with zero negative ones? Not suspicious at all. It’s almost as if this place is flawless—but surprise, it’s far from it. The hotel is located right off a noisy highway, and the massive parking lot across the street caters to truckers. So, unless you find engine rumbles soothing, expect a restless night. Upon arrival, we waited 15 minutes for the concierge to show up. Imagine arriving with tired kids, only to be greeted by empty stares and a front desk proudly displaying a lineup of liquor bottles. Nothing says “family-friendly” quite like booze at the entrance. Even my kids asked why there was so much alcohol around. It’s clear this hotel wasn’t designed with families in mind. Once in the room, the loud AC made it impossible to sleep, but turning it off made the room stuffy. I ended up using pillows to muffle the sound—desperate times call for desperate measures, right? The breakfast was just as underwhelming, with food tasting artificial and bland. The omelets and pancakes were fake, and the juice tasted like watered-down syrup. Seeing Lavazza coffee initially raised my hopes, but the diluted brew was disappointing and just dulled my mood further. The only positive? The place was clean. But that alone doesn’t make up for the poor experience. If you value sleep, good food, or any semblance of hospitality, steer clear. Trust me—those overly glowing reviews are hiding some major red flags.
Stayed 1 night in Oct 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not bad. Room was nice. Area around a little sketchy. Close to a truckstop so tractor trailer traffic.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding place to stay
Amazing staff and clean rooms. The staff were among the friendliest i have dealt with. My only complaint was it sounded like somebody was playing very loud music but we couldn't tell where it was coming from. I didn't say anything so it wasn't anything they would have been responsible for. I will definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

MacKenzie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place for a quick stay!
Stayed 1 night in Oct 2024

8/10 Good

Jose

Stayed 1 night in Sep 2024

6/10 Okay

Cynthia

Liked: Staff & service, property conditions & facilities
The hotel and room was nice the only issue was riches on the elevator when I told staff person she said it was because of pets. But over all it was a good stay
Stayed 1 night in Sep 2024

10/10 Excellent

Canan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right off the highway which was convenient for us. The room was impeccable, clean and big. Breakfast was adequate and the staff were kind. Would definitely stay again.
Stayed 1 night in Sep 2024