Note: The office to check-in is on the 2nd floor while the rooms are on the 5th floor, the lift works as long as the people on the other floors lock the lift door properly. In any case, I left a bit angry and unhappy because they promised us a mini-breakfast that comes to your room by leaving a paper in the kitchenette area on the night before (before 8pm or so) with the time selection you want your breakfast to be seen at in the morning but it always came late and it didn't arrive at all on the last 2 days of our stay. Even though I wasn't aware of the mini-breakfast when I booked the room, it was promised upon checking-in so I relied on it to come especially on the last day but it never showed up. For coffee, it's on your own to make. The mini-breakfast is mostly butter, a bit of cream cheese, cookies, 2 fruits, cheap fruit juice, and a few other mini things). The neighborhood is very quiet even though it's very close to the Colosseum. The internet was barely working and was disconnecting on numerous occasions. The shower head was sometimes not working properly (a leak somewhere in its lining that is causing a big drop in pressure). Only several TV channels were in English (mainly movies at night) which was suffice for us.