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Iberostar Waves Bahia - All Inclusive

4.5 star property

Choose dates to view prices

Photo gallery for Iberostar Waves Bahia - All Inclusive

On the beach, sun loungers, beach volleyball
Aerial view
On the beach, sun loungers, beach volleyball
Front of property - evening/night
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • Breakfast included
  • Pool
  • Spa
  • Parking included

Explore the area

Map
Rodovia BA 099 KM 56, Praia do Forte, Mata de São João, BA, 48280-000

Room options

View all photos for Premium Room, Oceanfront (Single Use | Corner)

Minibar, in-room safe, blackout drapes, soundproofing

Premium Room, Oceanfront (Single Use | Corner)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room (Single Use | Privilege)

Minibar, in-room safe, blackout drapes, soundproofing

Premium Room (Single Use | Privilege)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Double Room, Oceanfront (Corner)

Minibar, in-room safe, blackout drapes, soundproofing

Premium Double Room, Oceanfront (Corner)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Double Room (Near Pool)

View from room

Premium Double Room (Near Pool)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Double Room, Oceanfront

Minibar, in-room safe, blackout drapes, soundproofing

Premium Double Room, Oceanfront

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, Oceanfront (Single Use)

Minibar, in-room safe, blackout drapes, soundproofing

Premium Room, Oceanfront (Single Use)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Double Room (Spa)

Minibar, in-room safe, blackout drapes, soundproofing

Premium Double Room (Spa)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite, Oceanfront

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Single Use)

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite, Oceanfront (Single Use)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Double Room (Privilege)

Minibar, in-room safe, blackout drapes, soundproofing

Premium Double Room (Privilege)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room (Single Use | Spa)

Minibar, in-room safe, blackout drapes, soundproofing

Premium Room (Single Use | Spa)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room (Single Use | Near Pool)

View from room

Premium Room (Single Use | Near Pool)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room

Minibar, in-room safe, blackout drapes, soundproofing

Premium Room

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Double Room

Minibar, in-room safe, blackout drapes, soundproofing

Premium Double Room

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room (Single Use | Upper Floor)

Lanai

Premium Room (Single Use | Upper Floor)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Double Room, Ground Floor

Minibar, in-room safe, blackout drapes, soundproofing

Premium Double Room, Ground Floor

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Double Room (Upper Floor)

Lanai

Premium Double Room (Upper Floor)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Double Room, Accessible

Minibar, in-room safe, blackout drapes, soundproofing

Premium Double Room, Accessible

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, Accessible (Single Use)

Minibar, in-room safe, blackout drapes, soundproofing

Premium Room, Accessible (Single Use)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, Ground Floor (Single Use)

Minibar, in-room safe, blackout drapes, soundproofing

Premium Room, Ground Floor (Single Use)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room (2 Children under 12 years old included )

Minibar, in-room safe, blackout drapes, soundproofing

Standard Double Room (2 Children under 12 years old included )

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Room ( No children included )

Minibar, in-room safe, blackout drapes, soundproofing

Standard Room ( No children included )

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Double Near Pool ( No children included )

View from room

Double Near Pool ( No children included )

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Handicapped Room

Minibar, in-room safe, blackout drapes, soundproofing

Handicapped Room

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room Premium With View

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium With View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Pool View

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium With Pool View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 Double Bed

View all photos for Room Premium With View

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium With View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

View all photos for Room Premium With Sea View

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium With Sea View

  • Sea view
  • Sleeps 1
  • 1 Double Bed

View all photos for Room Premium With View

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium With View

  • Sleeps 1
  • 1 Double Bed

View all photos for Room Premium With Sea View

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium With Sea View

  • Sea view
  • Sleeps 1
  • 1 Double Bed

View all photos for Handicapped Room

Minibar, in-room safe, blackout drapes, soundproofing

Handicapped Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Room Premium

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite Junior With Sea View

Minibar, in-room safe, blackout drapes, soundproofing

Suite Junior With Sea View

  • Sea view
  • Sleeps 1
  • 1 Double Bed

View all photos for Room Premium With Pool View

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium With Pool View

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room Premium

Minibar, in-room safe, blackout drapes, soundproofing

Double Room Premium

  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room Premium

Minibar, in-room safe, blackout drapes, soundproofing

Double Room Premium

  • Sleeps 4
  • 2 Queen Beds

View all photos for Handicapped Room

Minibar, in-room safe, blackout drapes, soundproofing

Handicapped Room

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room Premium With View

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium With View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Sea View

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Sofa Bed and 1 Double Bed

View all photos for Suite Junior With Sea View

Minibar, in-room safe, blackout drapes, soundproofing

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Room Premium With Sea View

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room Premium

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium

  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Room Premium With View

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium With View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Garden View

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium With Garden View

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room Premium

Minibar, in-room safe, blackout drapes, soundproofing

Double Room Premium

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Premium With Sea View

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Sofa Bed and 1 Double Bed

View all photos for Single Room Premium With Garden View

Minibar, in-room safe, blackout drapes, soundproofing

Single Room Premium With Garden View

  • Sleeps 1
  • 1 Double Bed

View all photos for Room Premium With Garden View

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium With Garden View

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room Premium With Pool View

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium With Pool View

  • Sleeps 1
  • 1 Double Bed

View all photos for Room Premium

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite Junior With Sea View

Minibar, in-room safe, blackout drapes, soundproofing

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Sofa Bed and 1 Double Bed

View all photos for Room Premium With Sea View

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium With Sea View

  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Sofa Bed and 1 Double Bed

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About this property

Iberostar Waves Bahia - All Inclusive

4.5-star property in Açu da Torre
Spend the day relaxing at the beach, practicing your swing on Iberostar Waves Bahia - All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Iberostar Waves Bahia - All Inclusive offers 632 air-conditioned accommodations with minibars and safes. Rooms open to furnished lanais. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Mata de São João property provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a health club. 3 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include hot stone massages, body treatments, and manicures and pedicures. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Iberostar Waves Bahia - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Iberostar Waves Bahia - All Inclusive features a full-service spa, a golf course, and 3 outdoor swimming pools. Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 5 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 10 meeting rooms. Event facilities measuring 398 square feet (37 square meters) include a conference center. This all-inclusive property also offers a health club, a nightclub, and a sauna. Complimentary self parking is available on site.

Iberostar Waves Bahia - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 11:00 AM.
Buffet Meu Rei - This buffet restaurant serves breakfast, lunch, and dinner.
Coqueiro - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Francês - This restaurant specializes in French cuisine. Reservations are required. Open select days.
Sakura - Onsite theme restaurant. Open 24 hours. Open select days.
Restaurante Baiano - Onsite restaurant. Reservations are required. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite live performances

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Buffet Meu Rei
  • Coqueiro
  • Francês
  • Restaurante Baiano
  • Sakura

Things to do

  • 3 outdoor pools
  • 9-hole golf course
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycles
  • Billiards/pool table
  • Concerts/live shows
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Health club
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (398 square feet of space)

Outdoors

  • Beach loungers
  • Garden
  • In a nature reserve
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Optional medical insurance can be purchased on site for a daily fee.

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Iberostar Bahia
Iberostar Bahia
Iberostar Bahia Inclusive Mat
Iberostar Bahia Hotel
Iberostar Bahia Hotel All Inclusive
Iberostar Bahia Hotel All Inclusive Praia do Forte
Iberostar Bahia Praia do Forte
Iberostar Bahia Hotel All Inclusive Mata de Sao Joao
Iberostar Bahia All Inclusive Mata de Sao Joao
Iberostar Bahia All Inclusive Mata de Sao Joao
Iberostar Bahia Hotel All Inclusive Mata de Sao Joao
All-inclusive property Iberostar Bahia Hotel All Inclusive
Iberostar Bahia All Inclusive

Iberostar Waves Bahia - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1001 reviews
Rating 8 - Good. 296 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Carolyn

Traveled with partner
Liked: Staff & service
A
Stayed 7 nights in Sep 2024

10/10 Excellent

Guido

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Claire, jamaica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Aug 2024

10/10 Excellent

Paul

Liked: Staff & service, property conditions & facilities
Beautiful and peaceful place!
Stayed 5 nights in Jul 2024

10/10 Excellent

Andre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Maria, Little Elm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uma ótima experiência. Ficamos na suíte jr em frente ao mar e próx as duas piscinas. Só os restaurantes principais que ficavam longe. Limpeza do quarto foi excepcional, comida gostosa e diversa. O entretenimento muito bom, padrão Cancún. Achei que o tratamento deveria ser mais VIP pelo preço pago. Única critica foi para a troca de talheres. Voltaremos!
Stayed 4 nights in Aug 2023

10/10 Excellent

Jose Mauricio González

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

Ricardo

Stayed 3 nights in May 2023

10/10 Excellent

Alessandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time in the resort, nice food is offered, good variety. Room is spacious and two swimming pools, being one with warm water. Definitely i will return again
Stayed 5 nights in Feb 2023

6/10 Okay

sergio

Traveled with family
Liked: Cleanliness, staff & service, amenities
El lugar es correcto, pero las veces que fui anteriormente era perfecto, como que le falta mantenimiento y algo de cariño...

10/10 Excellent

Duane

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Likes: Lots of space to stretch out. Great value for the money spent. Dislikes: No dehumidifier in room, it stays wet inside. Allowing adults to carry drinks and food into pools. (The pool bar is fine, but when I see a plate of food on the outside of the pool edge and a pina coloda spill into the water by a drunk woman, it made us leave the pool that day.) Please enforce no food and drinks in the pool.

8/10 Good

ALEX

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant spot
Nice spot , confort, clean and very pleasant, only cons I could find was the baby cart rented by hotel was really low quality and I regret not to have brought my own, as well the star-privillege reserved areas on the beach as kind senseless, as I paid almost 1000 extra to upgrade from Bahia to Selection it doesn't make any sense you have to pay further 2500 to stay in a front beach chair, it looks like hotel is trying to make money pushing charges to guests that are already paying a lot for the stay
Stayed 5 nights in May 2022

8/10 Good

Bendily

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, except the check in and check out. We waited for hours for our room to be ready and when it was ready nobody told us, we were just sitting in the lobby for hours waiting. And for the check out the lady was so rude to us, she made us wait to check out, and she wasn’t doing anything, we just stood around waiting to check out and for her to get the taxi information to let him in to the resort. It’s my first time staying at this iberostar, the property is amazing but the front desk team should be more friendly!!
Stayed 5 nights in Mar 2022

10/10 Excellent

Bruno Carvalho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very good, the place and the food
Stayed 7 nights in Dec 2021

8/10 Good

Kaolan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo resort! Bom atendimento
Muito bom estadia! Falta apenas a cerveja Heineken
Stayed 4 nights in Nov 2021

2/10 Terrible

Ana Clara

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Apr 2021

8/10 Good

Leonardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Okay
Beautiful property located at the beautiful Praia do Forte Beach. Nice rooms but the food at all Iberostar hotel around the world is mediocre. Drinks were not premium but were OK. Great service and excellent customer service. overall, I had a good stay but I would not return..
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very clean and the customer service was amazing.
Stayed 3 nights in Feb 2021

10/10 Excellent

Deborah

Liked: Staff & service, property conditions & facilities, room comfort
The staff was all very nice and helpful - especially those who tried helping us with our language barrier! Our only negative comment is the room smelled terribly musty/moldy and no cleaning could get that out . I had to wash all my clothes that I took even if I hadn’t worn some of them !
Stayed 15 nights in Jan 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort, good food and drinks, nice pool. Beach not so much. Good measurements against COVID-19. Good shows at night. Overall pleasant stay, i would stay again.
Stayed 5 nights in Jan 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serviço impecável! Tudo muito limpo. Funcionários prestativos. Ótimas bebidas.
Stayed 5 nights in Dec 2020

6/10 Okay

Kevin

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Potentially excellent, however service mediocre
Potentially an excellent place to go with friends or family. Unfortunately at times the service was slow. The food quality was average and only a buffet option is available when staying less than 3 days. Even if staying more days, the restaurants are not guaranteed. The steakhouse restaurant was very average and we waited two hours on a main course. Only one restaurant (out of 5) was open daily while we were there. We upgraded to Prestige in the last 2 days and had an excellent level of service, highly recommended. Beautiful pool, views and higher quality drinks and a few small petiscos. I got the impression that staff can make very little decisions for themselves. Every small request goes up and down through management levels, leaving people highly stressed in a place they go to enjoy. In 3 days we spent an unimaginable time at reception for very basic requirements.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020